Userpilot

JULY 16, 2024

Continuously develop yourself through product management events, webinars , podcasts , books , and so on. Here are some ways tech PMs can use and benefit from Userpilot: Create code-free in-app surveys to collect user feedback and make data-driven decisions. Track key product metrics with analytics dashboards.

Analytic Tools 111

Analytic Tools Research Software Data Visualization Feedback Software 111

Userpilot

JANUARY 29, 2024

TL;DR SaaS UX design is a process of creating a smooth and pleasant user experience for SaaS products. A well-crafted UX design increases customer satisfaction, improves user engagement, minimizes friction and churn, and improves customer retention. Use gamification to boost user engagement and improve customer retention.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

FEBRUARY 28, 2024

These tools help with improving retention, enhancing the user experience , and making data-driven decisions. You can use them when monitoring in-app experiences, launching new features, and tracking campaign performances. When selecting a funnel tool, look for customization, integrations, segmentations , and dashboard options.

Analytic Tools 105

Analytic Tools Data Visualization Reporting Tools Software Review 105

Userpilot

MAY 20, 2024

Create comprehensive self-service resources to enable users to solve problems independently. Offer educational resources like guides and webinars to help users maximize product value. Regularly collect and act on customer feedback to improve the user experience. The result? The solution? That’s not all.

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

The Product Coalition

OCTOBER 8, 2023

User Experience (UX) Creating an intuitive and user-friendly interface is vital to engage users effectively. The user experience encompasses how users interact with the platform, access predictions, and customize their settings. A seamless and enjoyable user interface encourages user retention.

Data Visualization 148

Data Visualization Reporting Tools Feedback Software Customer Feedback 148

Userpilot

JUNE 10, 2024

The article shares 17 tried-and-tested customer onboarding tactics that will help you build delightful user experiences and drive product growth. TL;DR Customer onboarding is the process of training new users on how to use your product’s features and capabilities actively. Customer Onboarding Strategies: Userpilot webinars.

Onboarding KPIs 105

Onboarding KPIs User Testing Data Visualization Analytic Tools 105

Userpilot

SEPTEMBER 7, 2023

Customer analytics is the cornerstone for making informed decisions, enhancing the user experience, and, ultimately, fostering growth. To collect both quantitative and qualitative data, you should use user surveys, event analytics , and dashboards to track core metrics. This allows you to create positive user experiences.

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools User Testing 105

Userpilot

APRIL 30, 2025

P.S.: If you want to ace mobile onboarding, I suggest you watch our webinar: How to Get Mobile Users to Stick: Onboarding & Retention Strategies That Work 2. Personalize user experience No one wants to feel like just another user. Use those insights to build targeted in-app experiences.

Feedback Software 62

Feedback Software Analytic Tools Data Visualization User Testing 62

eG Innovations

JULY 2, 2021

Last week, we hosted a great webinar with our partner Conversant Group. A colleague and I were answering questions during the live webinar and we received a lot of questions. One of my favorite aspects of participating in these webinars is the high quality and breadth of questions that we receive from our attendees.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Userpilot

AUGUST 6, 2024

Understanding how customers engage with your product helps tailor their experience, improve satisfaction , and reduce churn, which leads to sustainable growth. 15 creative customer engagement ideas: Personalize the customer experience by tailoring onboarding flows, dashboards, and messaging to specific user personas.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Feedback 105

Userpilot

JUNE 29, 2024

How Userpilot can take your product analytics to the next level: Feature tags and custom events to enable you to understand user behavior and make data-driven decisions. Heatmaps to help you visualize user interactions. Custom analytics dashboards for tracking your key metrics in one place. Creating custom events in Userpilot.

Analytic Tools 105

Analytic Tools Data Visualization Reporting Tools Research Software 105

Userpilot

JUNE 22, 2023

Trigger new feature announcements and send webinar invitations to educate relevant user segments. Upcoming new features & event analytics dashboard in Userpilot. Use interactive walkthroughs to guide users in-app Interactive elements such as tooltips , pop-up messages, etc., User experience survey setup in Userpilot.

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Customer Experience 98

Userpilot

MAY 9, 2024

To help you understand, let’s look at some growth marketing strategy examples: Customize user experiences to improve satisfaction and retain customers for longer. Analyze user paths to find friction points and improvement areas. Experiment and A/B test which upsell prompt leads to the most conversion.

Data Visualization 105

Data Visualization Customer Experience User Testing Marketing 105

Userpilot

MAY 2, 2024

Personalize the customer experience , for example, through tailored onboarding. Identify the happy paths of power users through analytics and replicate them for new customers. Offer personalized product demos to help trial users experience the full value. Re-engage inactive users through automated email campaigns.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

JUNE 11, 2024

Groupize uses an onboarding assistant that provides detailed guides as users progress through the onboarding steps. Demio combines a product tour and product walkthrough for a better user experience. Skippable : Some users might already know the basics, so give them the option to skip ahead. Demio’s product walkthrough.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 104

Userpilot

APRIL 21, 2023

Asana designs a sidebar resource center that doesn’t interfere with the user experience. When you click on a guide, you’re taking to a highly engaging and interactive experience. SaaS companies need an on-demand in-app resource center to help users make the most of the product. They enhance user onboarding.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Embedded Analytics 98

Userpilot

MAY 7, 2024

Demio Demio is a webinar hosting service that supports live, automated, and on-demand webinars. Its onboarding process begins with a product tour showing the tool’s core features and what a webinar will look like when you host it. Hosting a webinar on Demio. This is where an analytics dashboard comes in.

Feedback Software 105

Feedback Software Analytic Tools Reporting Tools Customer Communications 105

Userpilot

APRIL 30, 2024

Increase customer perceived value by collecting user feedback and analyzing user behavior to identify improvement opportunities and guide product development. Another way to deliver more customer value is by educating them, for example, through product-led webinars. And find ways to optimize the user experience.

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Userpilot

MAY 27, 2024

The overall user experience. Your strategy for the “at-risk” segment could include special discounts or better support by offering on-demand webinars. However, if your goal is to retain active users and upsell , you need different actions. Analytics dashboards in Userpilot. Customer support.

Data Visualization 105

Data Visualization Product Research User Testing Customer Experience 105

Userpilot

MARCH 25, 2024

Offer contextual help with tooltips to improve customer experience. Help existing customers master advanced features with webinars. Help existing customers master advanced features with webinars Yet another way to reduce the customer churn rate is through ongoing customer education , and webinars are very well-suited to this purpose.

User Testing 104

User Testing Customer Experience Customer Feedback Data Visualization 104

Userpilot

MARCH 30, 2025

Especially because they dont rely on users to check their email or open the app on their own. Invitations to exclusive webinars or live events. ” “Youre invited: Join our live masterclass on user onboarding, happening tomorrow! In just a few words, you should tell the user: Whats happening. Why it matters.

Analytic Tools 62

Analytic Tools Data Visualization Onboarding KPIs User Testing 62

Userpilot

JULY 23, 2024

Some of its key features include: Custom dashboards : You can effortlessly create custom dashboards to track metrics relating to your in-app product marketing campaigns, such as feature adoption rates , activation rates , upsell rates, etc. Track product growth metrics with a custom Userpilot dashboard.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

Userpilot

MARCH 23, 2025

The only way to have a fighting chance is by focusing on the user experience within your mobile app. Try to understand what the in-app user journey is like. Why aren’t app users engaging with it more? And how can you turn them into active users?

Onboarding KPIs 55

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 55

Userpilot

JULY 29, 2024

Monday targets various industries, offering customizable dashboards and visual project boards with tiered pricing. Marketing strategies vary: Monday uses content marketing and webinars. Asana focuses on inbound marketing and webinars. Opportunities include: Expanding integrations and improving user onboarding for Monday.

Data Visualization 111

Data Visualization Research Software Reporting Tools Feedback Software 111

Userpilot

MARCH 15, 2024

In-app surveys are the most reliable way to collect user sentiment feedback. Data visualization, for example in a dashboard, aids in its interpretation and trend tracking. For example, by visualizing conversion data as a funnel you can often spot where users experience friction right away without crunching any of the figures.

Data Visualization 104

Data Visualization Analytic Tools Feedback Software User Testing 104

Alchemer Mobile

MAY 7, 2020

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. We recently did a webinar with our friends at Rightpoint talking about all of the steps product managers need to take after an app launch. Watch the full video here.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Userpilot

FEBRUARY 20, 2023

TL;DR User onboarding is the ongoing process of educating users about your product and making them more proficient with it. User onboarding is essential to offer a great first-time user experience (FTUE), lead customers to success, improve product adoption , and boost customer lifetime value ( LTV ).

Customer Experience 98

Customer Experience User Testing Feedback Software Customer Feedback 98

Userpilot

JUNE 20, 2023

Use webinars to drive the adoption of certain features Dig into your product analytics and identify core features that users have interacted with but are yet to adopt. Then host a webinar that explains the importance of these features and how to adopt them. Contextual webinar invite modal designed with Userpilot.

Customer Experience 98

Customer Experience Onboarding KPIs Analytic Tools Feedback Software 98

Amplitude

OCTOBER 14, 2020

It surfaces the paths and behavioral patterns between these two events, so your team can understand what drives customers between states like free to paid, trial to subscribed, or new user to high-value customer. A focused view of individual user experiences that accelerate or decelerate users toward those target outcomes.

Data Visualization 119

Data Visualization Analytic Tools Reporting Tools Research Software 119

Userpilot

JUNE 17, 2024

That said, let’s go over them: Product as the main source of customer acquisition A good product attracts users through its intrinsic value and features. By offering a compelling user experience that encourages trial and adoption , the product naturally brings in new customers without relying heavily on traditional marketing tactics.

Analytic Tools 103

Analytic Tools User Testing Onboarding KPIs Customer Experience 103

Userpilot

JUNE 19, 2024

Here, we list down the best books, webinars, podcasts, and more that you should check out! Webinars : Userpilot Events : User acquisition, feature adoption & engagement optimization. GrowthHackers : Growth hacking strategies, user acquisition & experimentation.

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Research Software 59

Userpilot

FEBRUARY 4, 2023

Using tooltips and running webinars to guide customers can help you drive feature discovery. These interactive elements can improve the user experience and increase customer retention. NPS analytics dashboard – Userpilot. You can invite users to attend these webinars using modals or in-app notifications.

Feedback Software 98

Feedback Software Analytic Tools Research Software Product Research 98

Userpilot

MAY 8, 2024

Educate customers with resources in multiple formats like blogs, webinars , or videos. Localize product experiences for different markets to increase inclusivity and usability. Brand24 dashboard. Userpilot webinars. Offer them discounts, exclusive access to webinars , or early access to new features.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

NOVEMBER 22, 2023

Unify your data to deliver better customer experiences : You can combine data using the flexible and customizable HubSpot marketing dashboards to see the initiatives that yield the best results for your business. Marketing emails and marketing events Event name : filter based on the specific name of the webinar.

Data Visualization 102

Data Visualization Analytic Tools Customer Experience Customer Feedback 102

Userpilot

APRIL 21, 2024

Web app customer support offers much more functionality and a better user experience compared to mobile app support due to the larger screen size and more feature space. You should add different content types to your resource center so you can cater to each user’s learning style and preference.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Embedded Analytics 98

Userpilot

JULY 16, 2024

Hopstack’s differentiator is its exceptional user experience. The platform allows users to customize their dashboard UI by adding/removing elements, depending on the project they’re working on. Users have complete control over their interface, which makes ClickUp the preferred tool of many.

Differentiation 111

Differentiation Analytic Tools Research Software Feedback Software 111

Userpilot

JULY 10, 2024

Product stickiness score : The rate at which users keep returning to your product. Feature engagement dashboard in Userpilot. Customer experience : You can measure customer experience by collecting qualitative and quantitative data. In-app messages and tooltips to help users explore your product.

Customer Experience 110

Customer Experience User Testing Customer Feedback Data Visualization 110