data-as-a-service 
Userpilot
APRIL 30, 2024
TL;DR Customer progress tracking includes all the steps taken to monitor customer advancement toward a desired or set goal with your product or service. Zendesk : A customer service tracking software to stay on top of support tickets for each customer. Manually trying to track customer progress is tiring work.
Alchemer Mobile
MAY 18, 2022
The following data and information on Business Services apps is from our 2022 Mobile App Customer Engagement Report. Brands in Business Services had varied experiences in 2021. Below is a short summary of how Business Services apps fared in 2021. Data included: Ratings and reviews. Interaction and response rates.
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Alchemer Mobile
MARCH 22, 2022
Subcategories: Restaurant, Food Services. In our research, Food and Drink apps are separated into two subcategories: Restaurants (both QSR and sit down) and Food Services (grocery, food delivery, digital recipes, etc.). Data included: Ratings and reviews. stars and Food Services apps averaging 4.59 Ratings and reviews.
TechEmpower - Product Management
MARCH 4, 2024
Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.
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Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.
Intercom, Inc.
APRIL 13, 2021
For this reason, we chose to run exclusively on AWS and wherever possible, we make use of battle-tested AWS services, be it RDS Aurora for our relational databases, the Simple Queue Service (SQS) for our async workers or ElastiCache for our caching layer. Our product engineers are empowered to build great features, fast.
Intercom, Inc.
AUGUST 23, 2022
Support plays a critical role in customer retention, with 32% of consumers citing bad customer service as the main reason they discontinued business with a brand. Let customer data drive your efforts. Let customer data drive your efforts. That’s why companies should look to support – and retain – the customers they have.
Speaker: Speakers from SafeGraph, Facteus, AWS Data Exchange, SimilarWeb, and AtScale
Data and analytics leaders across industries can benefit from leveraging multiple types of diverse external data for making smarter business decisions. Data and analytics specialists from AWS Data Exchange and AtScale will walk through exactly how to blend and operationalize these diverse data external and internal sources.
Speaker: speakers from Verizon, Snowflake, Affinity Federal Credit Union, EverQuote, and AtScale
Join this webinar panel for practical advice on how to build and foster a data literate, self-service analysis culture at scale using a semantic layer. In this webinar you will learn about: Making data accessible to everyone in your organization with their favorite tools.
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As B2B companies pivot to keep pace with a quickly changing marketplace, a data-centric approach to lead generation can be the difference between remaining competitive or being left behind. In this whitepaper, you’ll see real-world examples from leading B2B businesses and learn new ways of using data to: Improve lead quality.
Speaker: Azmat Tanauli, Senior Director of Product Strategy at Birst
How much potential revenue is hidden in your data? In a recent Economist survey of 476 senior executives worldwide, 60% are already generating revenue from their data, and a whopping 83% have used data to make existing products or services more profitable.
Advertiser: 3Pillar Global
According to data from EY, financial customers strongly connect personalization with trust. But many banking and financial services companies are falling behind on their retail, media, and technology counterparts when it comes to product personalization. User experience now matters just as much—if not more—than the value-add.
Speaker: Mark Ridley, Owner and Founder, Ridley Industries
In most cases, actually building software should be the last avenue that companies explore to deliver great products, as software engineering, data science and product development are complex, uncertain and hard to manage. What happens to the business if the product provider switches off the service that was bought?
Speaker: Mark Ridley, Owner and Founder, Ridley Industries
In most cases, actually building software should be the last avenue that companies explore to deliver great products, as software engineering, data science and product development are complex, uncertain and hard to manage. Engaging with technical talent. Building true and effective cross-functional teams.
Speaker: Eric Feinstein, Professional Services Manager, Looker
Eric Feinstein, Professional Services Manager at Looker, has done workshops with product managers who are looking to add effective reporting. He will discuss working through personas, data types, reporting needs analysis and ultimately how this comes together to form a roadmap for reporting functionality and interface.
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