Alchemer Mobile

MARCH 26, 2021

To give you a general idea of where the mobile playing field is today, here are a few 2020 stats from our friends at App Annie : App Annie’s State of Mobile report is a fantastic place to start when looking for a general lay of the land and high-level stats. as well as from implicit data (favorited items, past purchasing behavior, etc.).

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User Testing Customer Experience Feedback Software Research Software 257

The Product Coalition

MARCH 15, 2020

Product strategy, discovery, and delivery: These are the three general dimensions for which product managers are responsible to optimize in a customer-centric organization. Product strategy exists outside the well defined guideposts of dual-track agile (a product discovery and delivery methodology).

Data Visualization 78

Data Visualization Analytic Tools Product Research Customer Experience 78

ProductPlan

JUNE 19, 2020

At these points in the product’s lifecycle, Raffali encourages product teams to consider “if there has been a path that has been charted before for other innovations” that can be replicated or informative for your own journey. What does a Good Strategy Look Like? Companies don’t start with a product strategy.

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Product Strategy Strategy Research Software Technical Review 83

Mind the Product

JULY 16, 2018

When looking at the different methodologies, if there is one commonality between them, it is the ask that product managers (and ideally product marketers, designers, and engineers) get real face time with real customers/prospects to identify market problems and opportunities (here’s a great post on this from Rich Mironov).

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Product Research User Testing Data Visualization Customer Feedback 83

Userpilot

JULY 27, 2023

In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Average salary: $151,254/yr.

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Research Software Feedback Software Analytic Tools Onboarding KPIs 98

UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. These days are more around product design and UX design. When I got into design, it was very much for the visual aspect of it.

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Amplitude

JANUARY 23, 2018

PMs will then ask for more dashboards, but whenever they need to explain why a metric changed they say they’ll “get back to that next meeting” (and they never do). Good product teams have a clear intention behind the customer problems they are solving. Good product teams understand the value of focus.

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Weak Development Team Data Visualization User Testing Analytic Tools 102

Gainsight

AUGUST 27, 2021

If you’re a product manager, you’re constantly being slammed by figures and opinions. Your company leaders have ideas, fellow employees have opinions, and customer data is flooding every screen you have. How do you know which KPIs are worth your time? Additionally, tracking product performance is a catapult for growth.

Customer Experience 52

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ProductPlan

SEPTEMBER 9, 2019

For product managers, KPIs also provide an easy filter for feature prioritization—if it isn’t expected to impact a KPI, then it shouldn’t be prioritized over something else that will. But I implore you, to make data-driven decisions, we’ve got to resist our instincts.

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Data Visualization User Testing Customer Experience Customer Feedback 62

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

As the PM, your job is to find out how the campaign is performing, how the feature is working, how users are reacting to the new feature, what impact has the feature had your engagement and business KPIs, etc. That’s where investing time and energy into building an operations dashboard will pay dividend for years to come.

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Roadmunk

OCTOBER 12, 2017

We have really cool episodes coming up with product managers, designers, marketers and engineers. This episode features Inga Chen , a product manager at Squarespace. Inga manages the team responsible for Squarespace’s analytics platform—which their clients rely on to get data-driven insights about their websites and e-commerce stores.

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Artificial Inteligence Data Visualization Feedback Software Analytic Tools 55

Mixpanel

JUNE 10, 2020

This understanding of why we do what we do is core to our product strategy, and informs every decision we make. No matter the industry, product experimentation should always be done with your customers top of mind. For example: Recently, an important mortgage lead generation user flow was underperforming.

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User Testing Weak Development Team Product Research Customer Feedback 75

The Product Coalition

NOVEMBER 26, 2019

When a long-awaited product or feature finally launches, it often comes well short of the needs. engineers, designers, data engineers, simply don’t care, or lack “right culture”, but that’s actually rarely the case. Last tickets available for my Lean Product Management workshop Dec 3–4 in Barcelona.

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Onboarding KPIs Product Research Agile User Testing 78

Userpilot

JANUARY 16, 2023

Higher adoption rates mean new users are interacting with more features — thus increasing the value they’re getting out of your product and reducing the likeliness of churn. Feature adoption rates are a key metric to consider in your overall product strategy. Feature and event audit via Userpilot dashboard.

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Onboarding KPIs Analytic Tools Feedback Software Data Visualization 98

ProductPlan

DECEMBER 18, 2019

Products can still thrive by riding in on the coattails of others. For example, once you started buying MP3s, you wanted all your music in that format. If we add X, the user gets Y, and this KPI improves Z. If we add A, the user gets B, and that KPI improves C.”. Is customer service going to need more bodies or training?

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ProductPlan

SEPTEMBER 17, 2019

Product management used to be a “fuzzy” discipline within an organization, without a ton of metrics and scrutiny directly applied to it. The product operations team takes care of operational items and free up product management’s time to focus on business issues. But what exactly is a product operations dashboard?

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The Product Coalition

MARCH 21, 2019

Photo by Javier Allegue Barros on Unsplash “PM”ing your KPIs In Beyond Vanity Metrics , I issued a call to action to pick a KPI that is unmeasurable. I want you to do it because I think we (the collective high-tech community) should be putting out “better” products. Something that relates directly to your company’s vision.

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ProductPlan

NOVEMBER 20, 2020

Whether it’s an in-app transaction, an enterprise sale, or an e-commerce purchase, the product team will likely chalk that up as a victory and another tick on a KPI. The final source for spying frequent frustration points is by using your product analytics to see when users give up and quit. Accounting.

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Onboarding KPIs User Testing Customer Experience Product Research 52

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. Analytics helped here, too.

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Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

As CTO at Primephonic , the Amsterdam-based music streaming service sometimes called “the Spotify of classical music,” Henrique Boregio has channeled this approach into his company’s product roadmap, focusing his team and resources on building differentiated features for the niche market segment. Analytics helped here, too.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

ProductPlan

FEBRUARY 8, 2022

The bread and butter product management tasks are prioritizing , evolving product strategy , and managing the product roadmap. Customer obsession is table stakes, but a top-notch product manager must also be adept at using data to understand how to shape the future of the product. Centralize.

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The Product Coalition

MARCH 23, 2020

The logic behind the importance of this KPI is quite simple: if your product does a good job with retaining users you will need to spend less on acquisition (or at least, less on re-acquiring churned users) and will have more frequent users and potentially higher conversion rates. What’s next?

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Onboarding KPIs Customer Experience User Testing KPI 78

The Product Coalition

OCTOBER 23, 2023

As a twice-certified OKR and strategy coach, I’ll share some helpful ways to understand Strategy, OKRs, and KPIs, and when and how to use each. How do Strategy, OKRs and KPIs relate to each other? Let’s use a simple vacation to frame examples from everyday life. Let’s see an example of this in action.

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Strategy Customer Experience KPI Data Visualization 98

Amplitude

MARCH 21, 2018

An introduction to product strategy with examples of north star metrics across industries. The product north star is easily the most powerful and misunderstood product strategy framework in use today. What are some examples of good north star metrics? Should a company only have one product north star?

Customer Experience 110

Customer Experience Research Software User Testing Data Visualization 110

Amplitude

MARCH 21, 2018

The product north star is easily the most powerful and misunderstood product strategy framework in use today. More product teams are dealing with the consequences of not defining it at all or defining it the wrong way and leading their team down an unintended path. What are some examples of good north star metrics?

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Research Software Customer Experience User Testing Data Visualization 110

ProductPlan

OCTOBER 26, 2021

Product professionals get paid to manage products and services. But this single-minded focus on helping others often leads to a lack of focus on ourselves and our career impact in the product field. And, unlike our products, no one’s getting paid to manage our careers on our behalf. Which verbs do they use?

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CTO Coach User Testing Product Research Data Visualization 86

ProductPlan

DECEMBER 21, 2020

For this example, we’ll use ProductPlan ourselves as a case study. Throughout the 2020 COVID crisis, we closely monitored customers’ usage data around the world using our product roadmap platform. At that point, the product team might need to find a way to pivot its product or focus on a new solution.

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Roadmap Software Review Weak Development Team Customer Experience 73

ProductPlan

NOVEMBER 10, 2020

Even if your product is functionally superior, larger companies can fund more loss-leading land grabs and concierge-level customer service. Securing a slot on the agenda and presenting the overarching strategy and rationale for key product decisions is a highly efficient way to convey this information and build consensus.

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Data Visualization Roadmap Software Review Technical Review 53

ProductPlan

DECEMBER 21, 2020

For this example, we’ll use ProductPlan ourselves as a case study. Throughout the 2020 COVID crisis, we closely monitored customers’ usage data around the world using our product roadmap platform. At that point, the product team might need to find a way to pivot its product or focus on a new solution.

Roadmap 52

Roadmap Software Review Weak Development Team Customer Experience 52

ProductPlan

DECEMBER 21, 2020

For this example, we’ll use ProductPlan ourselves as a case study. Throughout the 2020 COVID crisis, we closely monitored customers’ usage data around the world using our product roadmap platform. At that point, the product team might need to find a way to pivot its product or focus on a new solution.

Roadmap 40

Roadmap Software Review Weak Development Team Customer Experience 40

Birst BI

MAY 14, 2019

Cloud, digital transformation, mergers and acquisitions, big data analytics, data monetization, and more are all critical business initiatives creating an even greater divide between centralized IT and decentralized analytic teams in the business. Register for the Birst 7 online product launch event, scheduled for June 5.

Data Visualization 9

Data Visualization Analytic Tools Reporting Tools Government 9

Mind the Product

DECEMBER 12, 2018

We all want our product to be used more often and by more people, but how do we identify opportunities that will transform how your product is used? UserTesting’s Product Insights proposes digging deeper to understand not simply the most engaged users, but those who’ve found something in your product that transforms the way they think.

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User Testing Customer Feedback Research Software Data Visualization 121

The Product Coalition

JUNE 18, 2019

Ria Sankar is a Group Product Manager leading Product Management & Data Science for AI for Good initiatives within Microsoft. These questions were all submitted by members of the Product Managers Slack Community. I imagine building products for “Good initiatives” is very different from building “for-profit” products.

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Analytic Tools Research Software Artificial Inteligence Data Visualization 60

The Product Coalition

OCTOBER 5, 2021

project managers or SMEs guiding roadmaps) A Product Development Health Check can help identify issues in your product development practice, find the underlying causes and give you ideas about how to address them. 5 Key Elements to Check A single product issue may reflect multiple underlying causes.

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Mixpanel

MAY 12, 2020

Neil recently sat down for an AMA session and spoke on a wide range of topics, from product strategy and process pipelines to team composition and building a great career, among many other things. How do you define your product strategy? They’re split into four groups: analysis, data, admin and growth.

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User Testing Customer Feedback Feedback Software Data Visualization 52

Mixpanel

MAY 12, 2020

Distilling knowledge from multiple disciplines, this AMA session from Rahilly helps turn amorphous concepts in product management into a tangible guide. How do you define your product strategy? They’re split into four groups: analysis, data, admin and growth. And they’re not all the same size.

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User Testing Customer Feedback Feedback Software Data Visualization 52