Userpilot

FEBRUARY 25, 2025

Quantitative data alone doesn’t reveal intent, only outcomes. By combining contextual insights from session replays , heatmaps, and behavior analytics, user session analysis helps you interpret metrics through the lens of real user journeys. Tools can track every click and interaction.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

The Product Guy

FEBRUARY 13, 2020

Firstly, Jeff as a new umbrella brand for all the new services will be providing to our customers; Secondly, a new business line called Beauty Jeff was opening the very first venue in Argentina. Since product teams face new challenges, product leaders need to ponder how to evolve teams and support individuals across product organizations.

Product Research 471

Product Research Onboarding KPIs Reporting Tools Feedback Software 471

Userpilot

APRIL 30, 2025

In addition, balancing feature rollouts, targeted messaging, and feedback loops across mobile and web often feels like spinning plates. With Userpilots mobile solution , you can personalize in-app flows, trigger context-aware push notifications, and capture real-time insights: all without writing a single line of code.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

The Product Coalition

FEBRUARY 3, 2022

Using analytics, one can capture actual behavior of customers, ask targeted questions, collect accurate feedback, and repeat the process with much less effort next time. Also, once the analytics process is set up, it is easy to monitor unlike traditional surveys in which one needs to repeat the entire process from scratch.

Data Visualization 183

Data Visualization Customer Feedback User Testing Analytic Tools 183

Userpilot

APRIL 30, 2025

In this article, Ill tell you how to: Increase user acquisition with ASO and referral programs. How to attract new users to your app Most product teams obsess over activation. Here’s how to build that system: 1. Its about building a repeatable system that drives discovery, boosts engagement, and keeps users coming back.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

Userpilot

SEPTEMBER 11, 2023

Wondering how to leverage customer analytics benefits to drive customer satisfaction? Customer analytics helps you seamlessly understand customers, predict their needs, and curate your offerings to their wants. TL;DR Customer analytics involves gathering and interpreting customer data for actionable insights.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Feedback 105

Alchemer Mobile

NOVEMBER 21, 2022

In this post we are talking about all things mobile customer feedback: . The importance of gathering mobile customer feedback. How to gather mobile app feedback . Tips to get better in-app feedback. The importance of gathering mobile customer feedback. Knowing When to Ask for Feedback is Tough.

Customer Feedback 244

Customer Feedback User Testing Feedback Software Product Research 244

Lenny Rachitsky

DECEMBER 29, 2024

He was also the first head of growth at Atlassian, where he led product for Jira Agile and built the first-ever B2B growth team. The best product managers go out of their way to prove themselves wrong, because finding the flaws in your thinking will lead to better decisions.

Data Visualization 112

Data Visualization Product Research Feedback Software Customer Feedback 112

Userpilot

OCTOBER 19, 2024

In this article, we explore the concept of customer satisfaction – how to measure it, why it is important for your business, and how you can improve customer satisfaction levels. Customer satisfaction (CSAT) is a measure of how well a company’s product, service, and overall experience meet customer expectations.

Customer Satisfaction 111

Customer Satisfaction Customer Experience User Testing Feedback Software 111

Userpilot

MAY 30, 2024

In the dynamic world of SaaS, creating a robust product feedback loop is essential for continuous improvement. Whether you’re launching a new feature or refining an existing one, gathering insights from users ensures that your product aligns with their needs and expectations. Book a demo to learn how.

Product Research 104

Product Research Feedback Loop Feedback Software User Testing 104

Alchemer Mobile

FEBRUARY 2, 2021

Landing pages can be set up with no cost or hassle with a tool like Squarespace or Wix. Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Alchemer Mobile

MAY 10, 2022

If you have the right feedback , you can focus on product improvements that will make your customers feel heard and improve their experience with your app. There are four steps to leveraging customer feedback to improve your mobile experiences: Capture, Analyze, Act, and Close the Feedback Loop. Focus on in-app feedback.

User Testing 260

User Testing Customer Feedback Customer Experience Feedback Software 260

UX Planet

DECEMBER 6, 2024

In this article, we will mainly focus on how AI-driven UX has impacted and will continue to influence the modern business world. Well start with an overview and explore how AI can take on tasks such as analyzing user data and automated prototyping to help professionals connect with users on a humanlevel.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

Lenny Rachitsky

JANUARY 14, 2025

Her background is in developer tools and distributed systems. How to measure product velocity To improve, you first need to know how you’re doing today. But how do you decide what to measure? The DevEx framework ties developer experience to three key dimensions: cognitive load, feedback loops, and flow.

Product Research 131

Product Research Research Software Data Visualization Reporting Tools 131

UX Planet

MARCH 15, 2025

Pinterest, positioned uniquely as a visual discovery engine, has significant potential to leverage personalization to foster deeper user engagement, retention, andloyalty. Its feedback loop is a mechanism whereby strong engagement with a video rapidly leads to more similar content beingshown.

Product Research 95

Product Research Data Visualization Feedback Software Analytic Tools 95

Userpilot

AUGUST 14, 2023

As third-party data becomes less reliable, first-party analytics are going to shape most business decisions going forward. And the transition is already happening, as 88% of marketers think first-party data is more important now than a couple of years ago. While first-party data is completely private.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Userpilot

NOVEMBER 22, 2023

Most SaaS companies understand the value of user feedback , but few actually have a system in place to collect feedback and customer data. Other businesses spend a small fortune on focus groups only to end up with zero actionable feedback and insufficient analytics to make data-driven decisions.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

The Product Coalition

MARCH 1, 2022

Customer feedback is one of the most valuable tools a business has at its disposal, but it’s often under-utilized. How hard are you working the following methods for customer insight collection ? Customer feedback insights will help your product team prioritize , make improvements, and achieve long-term goals.

Feedback Software 158

Feedback Software Customer Feedback User Testing Data Visualization 158

Usersnap

MARCH 24, 2025

Product discovery provides insights and evidence to make informed decisions at every stage of the Product Development Lifecycle (PDLC), ensuring the final product aligns with user needs. Reduces stakeholder resistance Clear insights help secure team participation. Lets dive in. Testing Assumptions Before Development 3.

Product Research 52

Product Research Data Visualization Customer Feedback User Testing 52

The Product Coalition

APRIL 24, 2023

A customer feedback repository is the place you keep all your feedback data. Here are examples, benefits, and how to set one up. What is a customer feedback repository? A feedback repository is a central location where product teams can collect and organize customer feedback.

Feedback Software 144

Feedback Software Analytic Tools User Testing Customer Feedback 144

Intercom, Inc.

FEBRUARY 6, 2020

She shares why their success required embracing – not disavowing – the marketplace, what she considers when expanding internationally, and how she leverages feedback loops to balance supply and demand. Just look at the world of marketing: there are now more than 7,000 tools , up from a mere 150 in 2011.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Userpilot

MARCH 29, 2023

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. NPS scores or bug reports).

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Alchemer Mobile

DECEMBER 21, 2022

Then show the importance of targeting your customers with mobile surveys, and provide tips on how to effectively use them to drive mobile customer engagement and feedback. Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. Let’s jump right in. Nationality.

User Testing 263

User Testing Customer Feedback Feedback Software Product Research 263

Userpilot

JUNE 29, 2024

This is particularly important because, according to the PWC Future of CX report, 75% of Americans decide to buy a product over others based on the CX alone. To gather and analyze user feedback, follow the strategies compiled in this blog. We also include tips for closing the conversation in an effective product feedback loop.

Customer Feedback 111

Customer Feedback Data Visualization Feedback Software User Testing 111

Userpilot

APRIL 24, 2024

How to implement AI to build better products. What AI tools you can use. It also enhances their decision-making processes and provides insights necessary to personalize customer experiences , like onboarding flows for greater satisfaction and loyalty. There are also governance and ethical concerns, like data privacy or AI bias.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Alchemer Mobile

AUGUST 26, 2021

This eliminates the amount of steps customers have to take to give you feedback, which further increases the number of people willing to give you that feedback. In-app feedback is also immediate, so you get insight into what’s happening in real-time. Examples of in-app feedback collection. Cart abandonment survey.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Userpilot

FEBRUARY 24, 2023

If you’re wondering how to create a feedback loop in your product, you’re in the right place! In this article, we look at the process of creating feedback loops step-by-step and share some best practices for product managers to get the best out of user feedback. Want to see how?

Product Research 98

Product Research Feedback Loop User Testing Feedback Software 98

Userpilot

MAY 30, 2023

The number of no-code analytics tools available for SaaS product teams increases steadily year after year. We further explore the main benefits of no-code analytics, the data types you can track without writing code, and look at a few no-code analytics tools that can help you make data-driven product decisions.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Customer Feedback 97

Userpilot

JULY 4, 2024

It’s no secret that learning how to evaluate product performance is essential for product management. But how can you effectively measure product metrics that can help you reach your goals and increase revenue growth? Why is product performance analytics important?

Data Visualization 111

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 111

Userpilot

FEBRUARY 20, 2024

What is a data product roadmap? How do you build one? TL;DR A data product roadmap is a product development strategy where the product manager and their team use insights from various data sources to inform decisions. Data product roadmaps vs product roadmaps: What’s the difference?

Data Visualization 105

Data Visualization Feedback Software User Testing Product Research 105

Intercom, Inc.

DECEMBER 10, 2019

Our industry is in the midst of a big philosophical debate about the fundamental way of thinking about how we build our products, with the focus shifting from the outputs of what we build to the business outcomes generated by those outputs. Here’s how this feature fits into the framework: Simple enough, right?

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

Intercom, Inc.

MARCH 14, 2018

When the new reports for our Inbox product were in beta, we gave users the ability to switch between the old-style reports that were available to all of our customers and the new reports that were only available to those in the beta. Step 4: How to communicate your beta to your customers? Be visual.

User Testing 223

User Testing Customer Feedback Data Visualization Feedback Software 223

Alchemer Mobile

FEBRUARY 14, 2023

. – February 14, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – today announced the launch of Alchemer Workflow. Alchemer Workflow leverages Alchemer’s award-winning heritage to deliver the fastest, easiest, most effective way to close the feedback loop with customers and employees.

Product Research 130

Product Research Feedback Loop User Testing Feedback Software 130

Mind the Product

JANUARY 7, 2019

Like product development, creating a talk is a highly iterative process that depends on feedback loops and metrics. Search for a story where you can offer insight through inside knowledge, special skills, or a unique perspective. Tools/frameworks/models, and. Do you think demographics help predict movie taste?

Product Research 167

Product Research Data Visualization Feedback Software User Testing 167

Userpilot

NOVEMBER 8, 2022

What are feedback loops? How can product managers use them to build better products that your customers will love? How to Speed Up Your Feedback Loops by Peep Laja. How to Speed Up Your Feedback Loops by Peep Laja. How can Userpilot help you embed and speed up your feedback loops?

Product Research 98

Product Research Feedback Loop User Testing Customer Feedback 98

Userpilot

JANUARY 15, 2024

However, this guide will show you how to measure customer experience in the fintech industry, make improvements, and pick the best tools for the job! Userpilot, Zendesk, and LiveAgent are the three best tools to consider when trying to improve the customer experience for those using your fintech products or services.

Analytic Tools 101

Analytic Tools Feedback Software Reporting Tools Data Visualization 101

Userpilot

AUGUST 17, 2024

‘How to optimize your product metrics for growth’ by Dan Olsen is one of the talks in this year’s Product Drive hosted by Userpilot. In his presentation, ‘How to Optimize Your Product Metrics for Growth’ , he will share tips on how to fix leaky funnels. What is lean product analytics? Who is Dan Olsen?

Data Visualization 105

Data Visualization Onboarding KPIs Customer Feedback Analytic Tools 105