Gainsight

AUGUST 2, 2021

In Customer Success, operations leaders also play a pivotal role in driving efficiencies by combining technology and data. In most organizations, CS Operations governs six key components: Reporting. Reporting, data, and systems are on the technology side of your CS Ops functions. for senior leadership.

Data Visualization 52

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Mind the Product

NOVEMBER 29, 2017

From my experience of working directly with and solving problems for product management and delivery in a Fortune 100 financial services organization, I’d like to share my list of top grievances against bad product management, from an engineering perspective. Vision: The art of Seeing What is Invisible to Others.

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The Accidental Product Manager

JULY 17, 2023

Moments later, a report comes back to him summarizing how thousands of patients just like you were treated in the past. Product managers have realized that this comprises a growing treasure trove of real-world data on the daily practice of medicine. The evidence from real-world data is a different and exciting new path.

Reporting Tools 65

Reporting Tools Analytic Tools Research Software Data Visualization 65

Birst BI

MAY 15, 2018

We’ve had a record-breaking year, we’re seeing tremendous momentum in the business, and we’ve launched the first set of Infor analytics products packaged with Birst business intelligence (BI) capabilities. out of 5) and Governed Data Discovery (3.91 And it received the fifth-highest score in the Decentralized Analytics (3.8

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Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. And what a year it has been!

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Reporting Tools Feedback Software Research Software Technical Review 118

UX Studio: Product Management

JUNE 7, 2019

We experience digital products and services on a whole new level: through discrete interactions. With all the tools already on the market (or under development), you can give a hyper-immersive experience where all senses of the human body are influenced. But as we can see, it has connected us to the world more than before.

Technical Review 84

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ProductPlan

JULY 9, 2021

What Is a Data Product Manager? A data product manager (PM) focuses on product data management, which is the process of collecting, organizing, storing, and sharing data within an organization. . How Does a Data Product Manager Differ from a Traditional PM? To a data PM, data is the product. .

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Product Innovation Educators

MAY 8, 2023

It was a good ceremony :) We are going to learn what has made Hershey an outstanding innovator, gaining insights that might help you and your organization. We shared how we set up a process and tools to manage and govern projects so we’re hitting our goals. We have a ten-year vision that sets big priorities.

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User Testing Data Visualization Customer Experience Feedback Software 110

Amplitude

JUNE 4, 2019

GDPR established a high standard for digital privacy and data security in Europe. Shilpa Singh , VP of Professional Services led the interview with Amplitude CEO, Spenser Skates. Shilpa Singh , VP of Professional Services led the interview with Amplitude CEO, Spenser Skates. This dataset can be completely anonymized.

Analytic Tools 61

Analytic Tools Customer Experience Data Visualization Government 61

Product Innovation Educators

JULY 3, 2023

My framework address five barriers to digital transformation: Lack of shared vision: A lot of companies have a generic intent to become more digital or futureproof the business, but those phrases are meaningless and generic, as opposed to a vision that is specific to the company. Where do we see our world, context, customers,

Artificial Inteligence 107

Artificial Inteligence Leadership User Testing Feedback Software 107

Amplitude

OCTOBER 30, 2020

A large part of their success can be attributed to effective cross-functional data leadership. At this year’s Amplify conference, Maura Church, director of data science at Patreon, shared how her team empowers the entire organization to make smart business decisions. Data Science Across All Departments at Patreon. Storytelling.

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Gainsight

JULY 27, 2022

Not only must you focus on areas such as user experience, strategy, and analytics, but you also need to care about how the product is built, marketed, sold, and serviced. Thus, you focus on, say, government contractors, not Booz Allen Hamilton. This article originally appeared in FastCompany. that keeps the fish fed.

Analytic Tools 59

Analytic Tools Data Visualization Feedback Software Customer Experience 59

ProductPlan

NOVEMBER 23, 2021

They must also build good relationships with the developers, who bring the product vision to life. It’s a data-driven world, and we’re all just living in it. The non-technical product manager must utilize quantitative data in many aspects of their role. The data measures success to prioritize the contents of the product roadmap.

Analytic Tools 94

Analytic Tools User Testing Product Research Feedback Software 94

People-First Product Leadership

SEPTEMBER 17, 2023

The insight comes together to define the team culture one is joining and the best way to introduce any necessary changes. Suggested Approach Look over materials referenced during your first 30 and 60 days and identify areas where you now have questions and/or more insight would be beneficial.

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Indicative

OCTOBER 8, 2020

Gaming data is one of the most valuable sources of information out there. . gamers’ weekly leisure time going to playing games as of 2018 — companies are sitting on treasure troves of insight. You need an analytics solution and data strategy that can help make that information useful. . What Is Gaming Analytics?

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UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. When I got into design, it was very much for the visual aspect of it. Dan is an active member on LinkedIn with over 30k followers.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

DISQO

JULY 11, 2019

Given the most recent privacy scandals , Facebook has taken steps to assure their users that data from their social media activities and financial transactions won’t be mixed. Online currency not connected to any national government but solely backed up by the goodwill of those who use it.”. It is based on the utility grid.”.

Reporting Tools 64

Reporting Tools Data Visualization User Testing Product Research 64

Mind the Product

SEPTEMBER 27, 2018

They navigate on vision and iterate based on the lessons they experience, almost subconsciously. I worked with a team at a local government organization on developing an app to report illegal dumping sites. I worked with a team at a local government organization on developing an app to report illegal dumping sites.

Reporting Tools 88

Reporting Tools Data Visualization Artificial Inteligence Government 88

The Product Coalition

OCTOBER 15, 2019

A product roadmap is a tool used by PM’s to communicate the what and the why of a product. You are constantly using your roadmap to influence other departments and align their efforts to your product vision. Here is what you should do next: Validate each of the product ideas using data and insights.

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Roadmap Data Visualization Software Review Technical Review 119

ProductPlan

MARCH 11, 2022

This article discusses the importance of defining the skills, tool familiarity, and product knowledge required, as well as some strategic questions to ensure you’re hiring the right person for your team. Assembling, analyzing, and synthesizing data for the product team, with an eye towards automation and dashboarding.

Data Visualization 52

Data Visualization Reporting Tools Feedback Software Weak Development Team 52

DISQO

JULY 11, 2019

Given the most recent privacy scandals , Facebook has taken steps to assure their users that data from their social media activities and financial transactions won’t be mixed. Online currency not connected to any national government but solely backed up by the goodwill of those who use it.”. It is based on the utility grid.”.

Reporting Tools 40

Reporting Tools Product Research User Testing Data Visualization 40

DISQO

JULY 11, 2019

Given the most recent privacy scandals , Facebook has taken steps to assure their users that data from their social media activities and financial transactions won’t be mixed. Online currency not connected to any national government but solely backed up by the goodwill of those who use it.”. It is based on the utility grid.”.

Reporting Tools 40

Reporting Tools Product Research User Testing Data Visualization 40

The Product Coalition

JANUARY 3, 2020

We aimed for a small matrix with general skills that could foster healthy and insightful conversations. Processes (M): Strategy : Translation of the mission and vision into a coherent product strategy. Data-driven : Decisions based on objective criteria. Mastery of web metrics and tools.

Feedback Software 81

Feedback Software Product Research Research Software Weak Development Team 81

Bain Public

JUNE 16, 2021

As we’ve become accustomed to having customer research and User Experience (UX) lead product vision, a new problem is stopping eager product managers from putting the process they were using, and applying them to AI problems. The reality is that we will need to evolve by finding ways to have a solid data set understanding.

Artificial Inteligence 52

Artificial Inteligence Feedback Software Research Software User Testing 52

Userzoom

MARCH 27, 2018

The web is inherently visual so you probably want to have some participants with visual disabilities – blind, low vision, color blind, etc. The broad categories of disabilities are: Vision (blindness, low vision, color blindness). not all vision impaired users are blind). Hearing (deaf or hard of hearing).

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User Testing Product Research Research Software Feedback Software 73

Intercom, Inc.

DECEMBER 5, 2019

Identifying a clear purpose and vision becomes all the more important given the rapid evolution of the SaaS industry, whether it’s how fast the underlying cloud technology is changing, the massive transformation of the app economy, or the race to incorporate AI. A lot of it] is not using too much data and too many variables.

Feedback Software 118

Feedback Software Artificial Inteligence Reporting Tools Technical Review 118

The Product Coalition

MARCH 8, 2020

Authenticity in this context: humanises people who may often be several line reports removed; builds a rhythm & consistency into decision making; & enables the values & behaviours you role model to proliferate throughout the organisation. Strong negative emotions do not highjack & govern their reactions.

Leadership 78

Leadership Weak Development Team Reporting Tools Feedback Software 78

Userpilot

JULY 30, 2023

Because of how complex product management can be, it’s not hard to see why effective data sharing can be difficult to achieve throughout an entire organization. These obstacles result in data silos that lead to different departments having conflicting data and struggle to access data quickly. What are data silos?

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Feedback Software 98

Radical Product

JUNE 19, 2018

Case study on Datank, offering Machine Learning as a service Traditionally we think about a “product” as a physical or digital thing ; an iPhone, an app, a sofa. This way of building “product” is not a one-time effort; it’s a job that requires building repeatable, tuneable models to maximize your impact and achieve your vision.

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Feedback Software Artificial Inteligence Customer Experience Data Visualization 40

Gainsight

JUNE 17, 2020

Fran ç ois Locoh-Donou, CEO of F5 Networks, a company whose Board I proudly serve on, shared his vision for keeping F5 together during quarantine in a very authentic, human way. And technology companies have shockingly little to report in terms of progress around Black and Latinx employees. to “how can I help?”.

Customer Experience 107

Customer Experience Reporting Tools Government Airlines 107

The Product Coalition

APRIL 2, 2022

Although they are not our direct reports, we are accountable for the team’s performance and our Product. There are changes in customer behavior you can’t anticipate or act upon them; governments apply new regulations restrictions to your business model, and more. Another kind of leadership and tactics might result in a better outcome.

Product Management 153

Product Management Product Manager User Testing Customer Experience 153

The Product Coalition

JANUARY 29, 2019

Projects have explicitly defined targets, along with an exhaustive description of timeframes, tools, teams and any other elements that are required. Thus targets, timelines, tools, teams and requirements might change over time. Of course, this is not an airy exercise, it has to be based on solid data. Thus, it is more versatile.

Research Software 60

Research Software Analytic Tools Product Management Product Manager 60

Mind the Product

MAY 16, 2018

In just over five years, Ford was reporting $20 billion in profits and was the only automotive company in the US to avoid a government bail-out. The data says that I’m not alone in that feeling. A tool that I use to facilitate constructive feedback in coaching is the Johari window. Ask the right questions.

Weak Development Team 81

Weak Development Team Automotive Data Visualization Feedback Software 81

Gainsight

JANUARY 11, 2021

In this session, Nick Mehta, CEO, speaks with Chris Port , the Chief Operating Officer of Dell Boomi, responsible for Support, Services, Customer Success, and Strategy functions. So that was the premise of Boomi 10 years ago, but it evolved into a data management tool to shepherd companies through a data journey.

Customer Experience 52

Customer Experience Onboarding KPIs User Testing Data Visualization 52

The Product Coalition

MARCH 23, 2018

The solution is collaborating at several levels and it starts with developing a shared vision and purpose for the product. Getting buy in to the company vision and the ‘why’ driving that vision are essential. Agreement and understanding of both the company and product vision give the team a North Star.

Feedback Software 60

Feedback Software Research Software User Testing Product Research 60

Roman Pichler

FEBRUARY 14, 2023

It achieves this by using sprints to create product increments, collecting feedback from users and stakeholders, and adapting the product with the insights gained. [1] But like any tool, Scrum has its benefits and limitations. Use the data you gather to validate your decisions and generate new ideas.

Product Research 343

Product Research Feedback Software Research Software User Testing 343

Mind the Product

OCTOBER 17, 2019

Many of the ideas were, frankly, awful (umbrellas-as-a-service, anyone?). At this point, we had done no market, competitor or user research, so the next step for us was to spend another half day investigating services that already exist in this space, speaking to the general public, and researching the issue of loneliness.

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