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Cross-Platform Analytics Guide for SaaS Companies

Userpilot

Tracking cross-platform analytics is essential for product teams to see a complete view of customer behavior. TL;DR Cross-platform analytics is the activity of tracking and analyzing user behavior across multiple platforms or devices. When tracking user behavior on different platforms, it’s important to be consistent.

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The Ultimate Guide to Google Analytics 4 for UX Designers and Business Owners

UX Planet

Master Google Analytics 4 for user behavior analysis, UX design optimization, and enhanced website performance to improve sales. Hi there, I was looking into Google Analytics 4 and found an article by Alice Emma Walker. If you know about Universal Analytics , it’s going away on July 1, 2024. It’s six years old.

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Product Operations: Unlock Your Product Team’s Full Potential

The Product Coalition

Key Tasks User issues reports. Identify, investigate, prioritize, and publish analyses on user issues to speed issue resolution. Identify key quality metrics and create dashboards to track real-time product health. Bug Service Level Agreement (SLA). Product Data Analysts. Data analysis. Bug triage.

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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

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How to Become a Customer Insights Manager [+Tools and Resources]

Userpilot

Embarking on a career as a customer insights manager involves a combination of education, skills development, and practical experience. This guide will provide you with a comprehensive overview of the path to becoming a successful customer insights manager. Let’s dive in!

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How to standardize user research in your organization

Userzoom

This free-to-download bundle contains all the following resources: How to include user research in early product development. Democratizing UX: how to spread user research education and insights throughout your organization. How to Run User Experience in Agile [on-demand webinar]. Download the library.

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The Best Customer Feedback Analysis Guide in 2021

Usersnap

Have you ever made a costly mistake because your customer feedback analysis wasn’t on point? Well, you thought you had actionable insights, but then the end result was a big floparoo? As a result, you can easily adjust your decisions-making process based on learning directly from customers. People use complex language.