Lenny Rachitsky

JANUARY 16, 2024

Please send us feedback (or leave a comment ) on anything you think we’re missing, or anything unique about your business that caused you to modify the equation you use. One key metric for every business is customer acquisition payback period. This won’t be perfect. We’d love to hear it.

User Testing 122

User Testing B2C Outbound Feedback Software 122

Split

AUGUST 5, 2020

Testing in production is becoming more and more common across tech. The most significant benefit is knowing that your features work in production before your users have access. The following plan is both guidance and order of operations for what to implement if you want to start testing in production. The First 30 Days.

Product Research 86

Product Research User Testing Testing Onboarding KPIs 86

Userpilot

SEPTEMBER 25, 2023

With companies relying entirely on data, it’s common sense to carry out SaaS reporting. The different reports can offer a variety of insights that help manage your product in the right direction. You just need to ensure you can get started correctly and the metrics you should report on to get the critical metrics.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105

Amplitude

SEPTEMBER 25, 2019

It is one thing to wax philosophically about “translating strategy”, “using data”, and “aligned autonomy”, and another thing to make it happen in the real world at a rapidly growing company. I found myself writing stories, pulling together some analytics, doing ‘normal’ Product Manager things.

Data Visualization 58

Data Visualization Customer Feedback Strategy Dashboard 58

Amplitude

APRIL 12, 2018

Where does product analytics fit in the realm of analytics tools on the market? What makes product analytics different from marketing analytics? How are product teams using analytics in their day-to-day work? Hint: Skip to 3:45 to learn how Amplitude compares to BI tools and marketing analytics.).

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Research Software 40

People-First Product Leadership

SEPTEMBER 17, 2023

The insight comes together to define the team culture one is joining and the best way to introduce any necessary changes. Start the onboarding document by welcoming the new hire and setting the foundation for the information they’re about to consume. Make sure they have an onboarding buddy to check in with along the way.

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Amplitude

APRIL 12, 2018

Where does product analytics fit in the realm of analytics tools on the market? What makes product analytics different from marketing analytics? How are product teams using analytics in their day-to-day work? Hint: Skip to 3:45 to learn how Amplitude compares to BI tools and marketing analytics.).

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Research Software 40

Iteratively Blog

JANUARY 10, 2021

“Data is a team sport” is something we believe strongly in and talk about often at Iteratively. Analytics tracking plans are no different – tracking plans (and the instrumentation of them) are collaborative by nature. Looker and Mixpanel). In short, in a data-led company analytics involves almost everyone.

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Software Review 52

Reveal

DECEMBER 2, 2021

Reveal Embedded Analytics. Collecting data is easy, yet interpreting that same data is difficult. This is where tools such as Reveal and Looker come in handy – they convert raw data into easy-to-understand and easy-to-use insights that enable organizations to reshape and modernize the way they do business.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Reveal

DECEMBER 1, 2021

Reveal Embedded Analytics. Choosing the right embedded analytics platform for your business needs is paramount. Table of contents: What are embedded analytics platforms? Embedded analytics benefits Top 7 embedded analytics platforms Reveal Looker Toucan Sisense Logi analytics Tableau Power BI.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Indicative

OCTOBER 23, 2020

Every company, of every size — even organizations of just one person — are navigating a data avalanche problem. Every team — from product to marketing, and IT to engineering — is generating data. A strong analytics stack is foundational to being able to make sense of it all. Data Tracking and Collection. Event Data.

Embedded Analytics 141

Embedded Analytics Analytic Tools Data Visualization Reporting Tools 141

Userpilot

MAY 22, 2023

Tracking cross-platform analytics is essential for product teams to see a complete view of customer behavior. TL;DR Cross-platform analytics is the activity of tracking and analyzing user behavior across multiple platforms or devices. When tracking user behavior on different platforms, it’s important to be consistent.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Reveal

AUGUST 17, 2022

Reveal Embedded Analytics. Among all embedded analytics products on the market, Tableau is certainly one of the most popular BI tools for analyzing, visualizing, and working with data. Tableau has been helping businesses to transform raw data into valuable insights for more than 16 years.

Embedded Analytics 59

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 59

Usersnap

SEPTEMBER 9, 2021

Ever found yourself getting loads of feedback, but didn’t have the customer feedback system in place to do something with it all? Not only is it a mess for you, but it can also let your customers down when you don’t do something about their feedback. The customer feedback system learning.

Feedback Software 52

Feedback Software Research Software User Testing Reporting Tools 52

Iteratively Blog

MAY 31, 2020

Time and again, folks have used product analytics tools to better understand their customers. Businesses use analytics to determine product health, improve the customer experience, test product-market fit, and ensure that they are making the right investments with limited time and resources.

Data Visualization 97

Data Visualization Analytic Tools Onboarding KPIs User Testing 97

Mixpanel

FEBRUARY 17, 2022

When it comes to the four pillars of product analytics maturity , collaboration is the part we on Mixpanel’s Customer Success team are asked about the most: “How can we improve our collaboration?” ” “How do we improve data sharing between teams?” ” “How do we create a data culture?”

Data Visualization 59

Data Visualization Customer Feedback Analytic Tools User Testing 59

Mixpanel

AUGUST 11, 2020

From understanding the analytics landscape to mapping capabilities with KPIs and integrating new tools with your current stack, we know that choosing a product analytics solution can be overwhelming—not to mention, time-consuming. How is Mixpanel different from marketing analytics tools like Google Analytics?

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Intercom, Inc.

DECEMBER 12, 2018

The “shiny penny” approach (focus all your attention on the hottest tools in the market) or “head in the sand” approach (fall victim to analysis paralysis and avoid choosing any tools) are no longer viable. But here’s the thing: a tool is not a strategy. The anatomy of a marketing tech stack [with recommended tools].

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Mixpanel

JANUARY 9, 2020

In the age of data and analytics, we’ve come to believe that, with enough data, we can make smart decisions and become truly data-driven. But as the global data volume has gone from big to enormous, many businesses today find themselves thinking: What do we do with it? The “ABCs” of data.

Data Visualization 129

Data Visualization Analytic Tools Feedback Software Customer Feedback 129

Mixpanel

APRIL 20, 2022

In another blog , we provided a look at how we implemented a product-led growth (PLG) strategy at Mixpanel from a data and analytics perspective. In this blog, I’ll pick up where we left off by walking through what we do with all of this joined data in BigQuery. Data structure for our Mixpanel project.

Data Visualization 122

Data Visualization Analytic Tools Reporting Tools User Testing 122

The Product Coalition

OCTOBER 5, 2020

Product operations plays a key role here, conducting user issue analyses and building processes to prevent bad experiences. Key Tasks User issues reports. Identify, investigate, prioritize, and publish analyses on user issues to speed issue resolution. Bug Service Level Agreement (SLA). Product health tracking.

Embedded Analytics 148

Embedded Analytics Data Visualization Reporting Tools Weak Development Team 148

Amplitude

NOVEMBER 12, 2019

Whether the pricing model is monthly, yearly, or otherwise, subscription-based pricing models keep revenue relatively predictable. As a result, you have endless opportunities to find new ways to continually engage—and retain—existing customers. Are users interacting with in-app features in the ways you want them to?

Analytic Tools 94

Analytic Tools Onboarding KPIs Enterprise Data Visualization 94

Userpilot

APRIL 3, 2024

As you’re researching dashboard reporting tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. TL;DR Dashboards display critical business data in real-time, streamlining decision-making and focusing on key metrics. Let’s dive in!

Data Visualization 104

Data Visualization Embedded Analytics Reporting Tools Analytic Tools 104

Mind the Product

MAY 13, 2019

We recently reached 1,800,000 current account customers – after launching in January 2018 – and are focusing on growing our user base and revenue. In the same time, we’ve grown overdraft usage from zero to over 100,000 people, and revenue from zero to break-even on a per customer basis. What would you be proud of?

Research Software 166

Research Software Feedback Software User Testing Customer Experience 166

Indicative

FEBRUARY 25, 2020

Data is the most valuable asset of our time. Part of the challenge is that the language of data isn’t always intuitive to our very human minds. In this article, you’ll learn about a new genre of customer analytics capabilities that speak the language of people, rather than systems. The role of modern BI.

Analytic Tools 94

Analytic Tools Data Visualization Reporting Tools Feedback Software 94

Indicative

NOVEMBER 11, 2020

Experts predict the Customer Analytics market will top $24 billion by 2025. That growth is driven by a common difficulty facing many of today’s businesses—mountains of data and no way for non-technical people to make sense of it. That’s where Customer Analytics comes in. Who are my best customers?

Data Visualization 135

Data Visualization Analytic Tools User Testing Reporting Tools 135

Userzoom

NOVEMBER 27, 2019

If you’re in the process of democratizing UX beyond the boundaries of your own UX team, and equipping other people in the organization with the skills to run their own research, s tandardization can increase efficiency and helps set expectations of what’s involved in a user research project. UX Researcher | GrubHub. “It

User Testing 92

User Testing Product Research Customer Feedback Research Software 92