Userpilot

APRIL 24, 2024

What AI tools you can use. It also enhances their decision-making processes and provides insights necessary to personalize customer experiences , like onboarding flows for greater satisfaction and loyalty. There are also governance and ethical concerns, like data privacy or AI bias. AI analytics are coming soon.

Analytic Tools 69

Analytic Tools Feedback Software Data Visualization Reporting Tools 69

Userpilot

NOVEMBER 22, 2023

Hubspot customer journey analytics can help product managers tap into the pulse of their target customers. You can understand their journey, gain insights to improve their experience and connect your customer experience efforts to desired financial outcomes. HubSpot customer journey analytics.

Data Visualization 78

Data Visualization Analytic Tools Customer Experience Customer Feedback 78

Userpilot

AUGUST 24, 2023

I admit Introducing Userpilot Analytics may not be the most accurate title. After all, Userpilot is already a powerful analytics tool and we’re simply adding new features that have been available only in dedicated product analytics tools so far. What can you expect from the new Userpilot analytics?

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 80

Userpilot

FEBRUARY 20, 2023

Which of them should you choose to generate growth insights for your product? We also have a quick look at Userpilot as an alternative for each of the tools. TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. What is product analytics? Ready to dive in?

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Reporting Tools 95

Userpilot

OCTOBER 17, 2023

Customer insights provide intelligence and analysis about customer experience, activities, and preferences. That said, let’s go over what type of data you can collect and explore some customer insights examples you can learn from. Purchase data to find conversion drivers that influence users to purchase a plan or upgrade.

Data Visualization 81

Data Visualization Analytic Tools Research Software Feedback Software 81

Userpilot

MARCH 28, 2024

User analytics play an essential part in the product development and management process. It also explores different kinds of user data analysis, shows you how to conduct it, and introduces a few product analytics tools with the necessary functionality. TL;DR User analytics is a user research methodology.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 4, 2024

Looking for ways to uncover behavior patterns (UX) and optimize your product experience? Step-by-step process to perform behavioral pattern analysis and improve your UX. User behavior patterns are the typical ways users interact with products, services, or interfaces, revealing their habits, preferences, and decision-making processes.

Data Visualization 88

Data Visualization Feedback Software Analytic Tools Research Software 88

Userpilot

NOVEMBER 20, 2023

As the name implies, HubSpot is a marketing hub for everything that you do. Those who have already used product analytics software can imagine why a marketing hub for all your pages would be even more in-depth and complex. The data that HubSpot collects usually centers around marketing campaigns and revenue growth.

Data Visualization 100

Data Visualization Analytic Tools Reporting Tools Feedback Software 100

Userpilot

JANUARY 9, 2024

This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? Study behavior trends to highlight any UX designs users avoid.

Analytic Tools 91

Analytic Tools Data Visualization Feedback Software Research Software 91

Userpilot

OCTOBER 15, 2023

How do you leverage product analytics marketing automation to boost customer acquisition, retention, and account expansion? TL;DR Product analytics marketing automation involves using product analytics to track product usage and customer behavior to develop automated marketing experiences.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 89

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. Heap vs Pendo?

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Reporting Tools 93

Userpilot

MAY 14, 2023

Choosing the best event-tracking tool for your business is not easy. To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. When choosing an event-tracking tool, first decide if you need to track user behavior inside a digital product or on a website.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software Reporting Tools 90

Userpilot

APRIL 23, 2023

Why is event-based analytics important for SaaS businesses? Event-based analytics allows product teams to gain insights into how customers are using their products. Event analytics helps you interpret user interactions, measure and improve overall product performance, and build personalized engagement.

Data Visualization 74

Data Visualization Analytic Tools Reporting Tools Events 74

Userpilot

MAY 30, 2024

How to conduct customer sentiment analytics: Get equipped with the right customer sentiment analysis tools. Visualize the collected customer data to identify patterns. Analyze the data to determine customer sentiment drivers across the customer journey. Improve your service interactions.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Research Software 85

Amplitude

NOVEMBER 26, 2019

Generating data is easy. Data is often not accessible unless you can write code. People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When tools and systems are not created with them in mind, they lose trust and understanding. It doesn’t have to be this way.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Userpilot

NOVEMBER 26, 2023

Using CRO analytics is one of the best ways to drive growth. In this article, we're going to: Set out how quantitative data analysis can lead to conversion optimization. How to leverage CRO analytics data to enhance conversion processes. Explore the best conversion rate optimization tools on the market.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Research Software 88

Userpilot

MAY 14, 2024

Here are 10 possible contenders for the title, covering multiple use cases, from customer engagement through analytics , customer relationship management, experimentation, and digital experience optimization. TL;DR Mixpanel integrations enable you to connect it to other tools for seamless data sync.

Data Visualization 101

Data Visualization Embedded Analytics Analytic Tools Feedback Software 101

Userpilot

APRIL 24, 2024

Usability testing is an invaluable resource for UX researchers…but only if you’re able to recruit participants in the first place. This is a problem that our own UX researcher at Userpilot, Lisa, faced when she tried recruiting participants the traditional way. She didn’t have to use another tool for this purpose.

User Testing 82

User Testing Product Research Research Software Data Visualization 82

Userpilot

JUNE 6, 2023

Product data analytics and product management are inseparable. Instead of relying on their hunches and anecdotal evidence, product teams should leverage data to make informed decisions. Our ultimate guide to product data analytics explores: The most relevant metrics teams should track.

Data Visualization 61

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 61

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

MARCH 15, 2024

This guide will go over what Pendo paths are, the pros/cons, how to create path-tracking reports, and better alternatives for tracking your product analytics. Pendo path reports can automatically detect duplicate paths, help you visualize data with Sankey diagrams, and let you zoom in on individual paths.

Data Visualization 80

Data Visualization Analytic Tools Reporting Tools Feedback Software 80

Userpilot

APRIL 7, 2023

What are the different types of B2B customer insights for SaaS businesses? However, customer insights can help your teams understand all aspects of your B2B partners. This post will take you through the 5 types of B2B insights, discuss the methods of collecting them, and show you the best tools for analyzing customer sentiment.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Research Software 86

Userpilot

JULY 30, 2023

How good is Heap analytics? And, how can it help product teams generate actionable insights and make informed decisions? TL;DR Heap offers a comprehensive suite of analytical features that help product teams make data-driven decisions. This allows you to analyze data retrospectively when the need arises.

Data Visualization 90

Data Visualization Analytic Tools Software Review Technical Review 90

Userpilot

MAY 22, 2023

Tracking cross-platform analytics is essential for product teams to see a complete view of customer behavior. TL;DR Cross-platform analytics is the activity of tracking and analyzing user behavior across multiple platforms or devices. Tools like Google Analytics or Amplitude allow you to track user behavior across all platforms.

Analytic Tools 81

Analytic Tools Feedback Software Data Visualization Reporting Tools 81

Userpilot

DECEMBER 12, 2022

What analytics functionality does Userpilot offer? How can product managers and other members of the product team benefit from Userpilot product growth insights ? Userpilot is a product growth platform that allows you to harness user data to drive customer engagement and product adoption. Are you ready to dive in?

Data Visualization 94

Data Visualization Analytic Tools Customer Feedback Feedback Software 94

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Solid product analytics tools include Amplitude , Google Analytics 4 (GA4) , and Hotjar.

Analytic Tools 73

Analytic Tools Data Visualization Feedback Software Research Software 73

Userpilot

NOVEMBER 20, 2023

Do you need to worry about data discrepancy? More importantly, we will show you: How to identify them What causes data discrepancies And how to leverage product analytics tools to avoid the issue Let’s dive in! To identify data discrepancies, first cross-reference different data sources and look for inconsistencies.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

Userpilot

MARCH 23, 2023

The SaaS world is filled with product growth analytics and metrics that span the entire customer lifecycle. Today, we’ll be focusing on closed-loop analytics and how they can help you better manage and benefit from data! The key is to share data between the teams anyway. What are closed-loop analytics?

Analytic Tools 89

Analytic Tools Data Visualization Customer Experience Reporting Tools 89

Userpilot

MAY 20, 2024

TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels. Collect customer feedback through in-app surveys like NPS , CSAT , and CES surveys to capture timely and relevant insights. A good sentiment score varies by industry.

Data Visualization 89

Data Visualization Feedback Software Customer Feedback Customer Experience 89

Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences.

Product Research 83

Product Research User Testing Research Software Data Visualization 83

Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? How do you perform UX analysis for SaaS and make data-driven decisions? This article will guide you through every important aspect of collecting and utilizing user behavior data to drive product growth. What is UX analytics? Get a demo and see how!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

APRIL 21, 2024

Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company. TL;DR Net Promoter Score (NPS) is a single-survey question that asks users about the likelihood of recommending your product or service to others.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

The Product Coalition

JANUARY 6, 2023

This article will take you through the mobile app tracking process from start to finish, the best practices for mobile application tracking, and the best mobile app tracking tools to do so. Tip: Solutions such as UXCam automatically capture micro-interaction data sets. What is Mobile App Tracking? How does Mobile App Tracking work?

Analytic Tools 118

Analytic Tools Data Visualization Onboarding KPIs Customer Feedback 118

Userpilot

JANUARY 15, 2024

Looking for ways to incorporate empathy in UX design? We cover: The difference between sympathy and empathy in UX design. Tools for user research and empathic UX design. Miro – Best collaboration tool. Then, use that understanding to create products and services that resonate profoundly.

User Testing 100

User Testing Customer Experience Data Visualization Research Software 100

Userpilot

JULY 18, 2023

The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money. Roadmapping software visualizes and plans product development over time, facilitating coordination and alignment across teams.

Analytic Tools 88

Analytic Tools Feedback Software Research Software Reporting Tools 88

UX Planet

DECEMBER 26, 2023

The presence of AI in UX design has been increasing and several innovative tools have emerged with the focus to help designers through their process. Top AI Tools for 2024 Lets start listing down some of the Top AI Tools for Designers to Explore in 2024. UX Pilot AI Source: www.uxpilot.ai

Research Software 89

Research Software Feedback Software Data Visualization User Testing 89

Userpilot

MAY 31, 2023

Wondering how to unlock the full potential of your survey data and if survey data analysis will be of any help? The sheer volume of data generated can quickly become overwhelming, and this is where survey data analysis can help you. Quantitative data is numerical data or information you can easily measure for analysis.

Data Visualization 83

Data Visualization Feedback Software Customer Feedback User Testing 83