Userpilot

APRIL 25, 2024

It encompasses the gathering, analysis, and interpretation of data, which aids in identifying consumer demands, anticipating market trends, and staying ahead of the competition. It helps businesses gain broad insights when specific information is unknown. Gone are the days when just intuition or subjective judgment was enough.

Research Software 52

Research Software User Testing Data Visualization Market Research 52

Intercom, Inc.

AUGUST 13, 2020

We’ve always used Intercom to provide support for our customers and, as our customer base has grown, we’ve seen first hand the needs for better reporting and workflows in Intercom. So over the years, we’ve been able to build internal tools to cater to our team needs. New conversation data attributes to drive customer insights.

Data Visualization 211

Data Visualization Reporting Tools Research Software Feedback Software 211

Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! There are different types of behavioral analytics tools used in SaaS.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Embedded Analytics 105

Gainsight

APRIL 18, 2022

This issue was the recent focus of a Gainsight webinar hosted by Adam Joseph, Regional VP-EMEA, and guest Ian Anis, Regional VP of European Customer Success at Tableau. Tableau, a Salesforce company, is on a quest to empower people by seeing and understanding their data. Tell the Story With Words and Data.

Data Visualization 52

Data Visualization Technical Advisors Analytic Tools Customer Experience 52

PMLesson's Ace the PM Interview

APRIL 26, 2022

Interested in getting help acing your data science or machine learning interview? Check out our complete Data Science Interview Prep Course.    Curious about following a data science career path? And as companies collect even more information, working with and understanding data is becoming a bigger priority.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. They offer insights into product performance , what your users are doing inside your product, and why they are doing it. But how do you know you’re picking the right tools? Tableau is the best user data visualization tool.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Centercode

FEBRUARY 26, 2019

How about this one: imagine running a community of 1,000 active testers when your only beta testing tools are Excel and Outlook. That’s because when it comes to successful Customer Validation, your processes and tools go hand in hand. The beta testing tools you use can have a big impact on your efforts – and results.

Data Visualization 65

Data Visualization Feedback Software Analytic Tools Reporting Tools 65

Usersnap

AUGUST 20, 2021

Well, you thought you had actionable insights, but then the end result was a big floparoo? It’s the voice, emotions, and insights of how your customers experience your product. You can collect customer feedback in a variety of ways: Messenger tools Social media Email. Better products and services. Why is it Important?

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Gainsight

MAY 13, 2020

Ashvin dived in on how he is using Gainsight to identify the best swarm strategy including applying our COVID-19 workflows to segment customers based on their level of impact to drive better predictability to prevent churn. They combine these insights with the Gainsight PX retention report to truly measure if customers are addicted.

Data Visualization 59

Data Visualization Feedback Software Analytic Tools User Testing 59

PMLesson's Ace the PM Interview

MAY 18, 2020

Data scientist is one of the hottest tech jobs out there, and the interview process reflects this. Stage 1: Screening Most data science hires will go through both a technical and a behavioral screening. Make a prediction model based on some scraped data) and the HR screen (“tell me about yourself”) will be pretty basic.

Data Visualization 52

Data Visualization Technical Review Software Review Systems Review 52

TIBCO - Thought Leadership

APRIL 9, 2019

With the dramatic rise in the importance of AI and automation, digital business leaders are faced with a daunting challenge: they need to simultaneously become more insight-driven, more automated, and more agile. But technology is also a challenge, as too many tools are inefficient and too few tools are incomplete.

Reporting Tools 51

Reporting Tools Analytic Tools Data Visualization Technical Review 51

The Product Coalition

JUNE 10, 2019

Background Machine learning and data mining seem to be all the rage these days in web-tech circles. At their core, machine learning and data mining are rooted in simple statistics equations created to assess large data sets in order to find patterns and make predictions. It can predict, but can’t infer.

Data Visualization 60

Data Visualization Artificial Inteligence Customer Experience User Testing 60

Amplitude

APRIL 12, 2018

Where does product analytics fit in the realm of analytics tools on the market? What makes product analytics different from marketing analytics? How are product teams using analytics in their day-to-day work? Hint: Skip to 3:45 to learn how Amplitude compares to BI tools and marketing analytics.).

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Research Software 40

Amplitude

APRIL 12, 2018

Where does product analytics fit in the realm of analytics tools on the market? What makes product analytics different from marketing analytics? How are product teams using analytics in their day-to-day work? Hint: Skip to 3:45 to learn how Amplitude compares to BI tools and marketing analytics.).

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Research Software 40

Gainsight

MAY 14, 2020

These game-changing speakers shed light on how they are using Gainsight to structure their Customer Success organizations, use data to drive processes, solve customer problems, and deliver results for their customers. First is planning your ride, so in the case of Gainsight, it is determining your data structure early.

Data Visualization 52

Data Visualization Feedback Software Customer Feedback User Testing 52

Intercom, Inc.

MARCH 18, 2021

Or rather, two – conversation topics and custom reports. Well, my panel today are no strangers to asking that same question in conversations they have with each other, as they have been instrumental in our recent release of custom reports and conversation topics. Opening new possibilities with custom reports. Thomas: Awesome.

Data Visualization 211

Data Visualization Reporting Tools User Testing Customer Feedback 211

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

You reach out to all department heads and request to get data for your analysis: Marketing team for data on campaign conversion, customer support for data on call volumes, account team for data on customers feedback, product data for usage, etc. What is a product operations dashboard?

Data Visualization 170

Data Visualization Dashboard User Testing KPI 170

Userpilot

JUNE 12, 2024

If you’re seriously considering growing in your product owner career, there are certain tools that you definitely need to know of. These tools don’t just relate to product management but instead cover a wide variety of skills, from task collaboration to making data analysis easier. Looking into tools for product owners?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

The Product Coalition

NOVEMBER 19, 2020

He’s been applying for positions for months and has found it nearly impossible to get an interview. More than many other roles, PM positions tend to have stringent qualifications for desired applicants. If you were an analyst, try applying to companies that build a product for analysts, like Tableau.

Technical Review 155

Technical Review Product Management Product Manager Research Software 155

Centercode

JULY 21, 2020

It’s one of the reasons he started Centercode — not just to build a tool that makes managing the many parts of beta testing easier , but to develop and share the knowledge and resources he didn’t have when he first started. Once they adopted Centercode, however, all that changed. A team is more than the sum of its parts.

Feedback Software 52

Feedback Software User Testing Data Visualization Technical Review 52

Mixpanel

FEBRUARY 17, 2022

When it comes to the four pillars of product analytics maturity , collaboration is the part we on Mixpanel’s Customer Success team are asked about the most: “How can we improve our collaboration?” ” “How do we improve data sharing between teams?” ” “How do we create a data culture?”

Data Visualization 59

Data Visualization Customer Feedback Analytic Tools User Testing 59

PMLesson's Ace the PM Interview

MARCH 20, 2021

Are you looking to join the lucrative and exciting field of data science? Data scientists have become one of the most in-demand jobs of the 21st-century economy and are needed in almost every single industry. Data scientists regularly report high salaries and high job satisfaction. What is the Role of a Data Scientist?

Data Visualization 64

Data Visualization Artificial Inteligence Reporting Tools Analytic Tools 64

Intercom, Inc.

DECEMBER 12, 2018

The “shiny penny” approach (focus all your attention on the hottest tools in the market) or “head in the sand” approach (fall victim to analysis paralysis and avoid choosing any tools) are no longer viable. But here’s the thing: a tool is not a strategy. The anatomy of a marketing tech stack [with recommended tools].

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Amplitude

AUGUST 20, 2019

Prior to joining Amplitude to work on the Professional Services team, I was deeply entrenched in the business intelligence and analytics world. We made sure we had clean data, answered questions, and designed reports, but we were not a part of acting on those insights. Let’s start with the data.

Data Visualization 74

Data Visualization Analytic Tools Reporting Tools Customer Experience 74

The Product Coalition

OCTOBER 5, 2020

Key Tasks User issues reports. Identify key quality metrics and create dashboards to track real-time product health. Bug Service Level Agreement (SLA). Identify measures of success, create dashboards for tracking, and report on progress to ensure team’s know whether or not they’re hitting the mark. Bug triage.

Embedded Analytics 143

Embedded Analytics Data Visualization Reporting Tools Weak Development Team 143

PMLesson's Ace the PM Interview

MARCH 29, 2022

Trying to write a data science resume that stands out to your recruiter and hiring manager? That's especially true if you've never applied to a data science job before. In this article, we'll guide you step-by-step and section-by-section to write a great data scientist resume. What languages do you use?

Data Visualization 52

Data Visualization Analytic Tools Technical Review Weak Development Team 52

Userpilot

MARCH 29, 2024

Tableau builds trust with potential customers on software review platforms. For instance, you can induce customers to share their positive experiences with your product on social media. The value they deliver positions them as industry thought leaders while giving new users a chance to learn about their products.

Branding 105

Branding Analytic Tools Feedback Software User Testing 105

Amplitude

DECEMBER 10, 2020

In a response to an early draft of this series, Eric Peterson (co-founder of Automaton, previously at Tableau), made this astute observation: I wonder if instrumentation apprehension/paralysis is rooted in a fundamental lack of data literacy. The datasets we use, and the tools we use, often dictate what we view as possible.

Data Visualization 111

Data Visualization Customer Feedback Events Customer Experience 111

Gainsight

OCTOBER 12, 2023

They also help developers build identity controls into applications, website web services, and devices. Okta created a data-driven program to identify low-adopting customers and reach out to them via automated and human touchpoints to modify behavior. In short, Okta is helping us build a more secure digital workplace and world.

Reporting Tools 52

Reporting Tools Customer Experience Data Visualization Weak Development Team 52

Gainsight

OCTOBER 12, 2023

They also help developers build identity controls into applications, website web services, and devices. Okta created a data-driven program to identify low-adopting customers and reach out to them via automated and human touchpoints to modify behavior. In short, Okta is helping us build a more secure digital workplace and world.

Reporting Tools 52

Reporting Tools Customer Experience Weak Development Team Data Visualization 52

Amplitude

MAY 27, 2020

As part of our goal to continue helping our community during these times, we wanted to share with you critical data, found below, on the state of digital products across industries and provide context on how businesses are responding to the changing winds. These are a few of the many inspirational stories we’re proud to contribute to.

Analytic Tools 59

Analytic Tools Feedback Software User Testing Data Visualization 59

Userpilot

FEBRUARY 21, 2024

In SaaS, the top data analytics trends can either be a revolution or just fluff. So what are the trends in the data analytics landscape that are actually important for product management ?

Data Visualization 102

Data Visualization Analytic Tools Research Software Artificial Inteligence 102

Imaginary Cloud - Design

JANUARY 30, 2020

In 2017, Gartner introduced the concept augmented analytics in his Augmented Analytics is the Future of Data and Analytics report. In broader terms, the concept can be defined as data preparation and presentation through the use of machine learning and natural language processing (spoken or written).

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Indicative

NOVEMBER 11, 2020

Experts predict the Customer Analytics market will top $24 billion by 2025. That growth is driven by a common difficulty facing many of today’s businesses—mountains of data and no way for non-technical people to make sense of it. That’s where Customer Analytics comes in. Common Customer Analytics Features.

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