Userpilot

JULY 19, 2025

And what I’ve learned is that, besides getting stakeholder buy-in, you need a solid process to collect high-quality data, organize user segments, and create story-driven personas that are easy to follow. Why do you need user personas? Good personas open the door to following a user-centric product development strategy.

User Testing 87

User Testing Customer Feedback Data Visualization User Friction 87

Userpilot

MAY 27, 2025

What separates a good app from a great one? It’s what you do with the behavior data your app collects. And by behavior data, I dont mean installs (thats the easy part). I mean what happens after the download: how users navigate, what features they engage with, and where they drop off.

Analytic Tools 96

Analytic Tools Research Software Feedback Software Data Visualization 96

Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? The choice is tough because there’s no single tool that covers all use cases. What’s worse, you will find multiple tools in each category, making it incredibly difficult to pick the tool that satisfies your needs and offers the best value for money.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

NOVEMBER 7, 2024

An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Why build interactive demos for your SaaS product? This both shortens the sales process and enhances the customer experience. This results in faster Aha!

Demo 103

Demo Analytic Tools Feedback Software Research Software 103

Userpilot

MARCH 4, 2025

User experience can make or break a web app. If your software is slow or buggy, users wont stick around for long. If youre only finding out about these issues after users complain, youre already too late. Weve done the research for you! Autocapture events dashboard in Userpilot. The worst part?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

UX Planet

JULY 2, 2025

Enhancing Data Input with Layered Drawer Navigation When I was working as a senior product designer on Grubtech , a kitchen and restaurant management platform, we faced a recurring UX challenge with long and complex forms across the back-office interface. I click something, a box opens… then another one… and I forget where I started.

Data Visualization 74

Data Visualization User Testing Reporting Tools Research Software 74

Userpilot

JULY 22, 2025

Personalizing communication based on user behavior. How do you currently segment users for onboarding messages? Based on user behavior and in-app actions. Based on user profile data or persona. We send the same messages to all new users. Customer data in Salesforce.

Onboarding KPIs 100

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 100

UX Planet

JUNE 17, 2025

Great salespeople don’t sell pens — they sell a solution, status, memory. In e-commerce, we are also in the position of “selling” — products, services, ideas. Are we just pushing goods, or do we truly understand the deep needs of users and create an experience that makes them buy and keep coming back? To jot down a memory?

UX 98

UX Data Visualization User Testing Analytic Tools 98

UX Planet

MAY 25, 2025

Instrumentation & RecruitmentSetting the Stage for Effective User Interviews Part 2 (of 5) of the UX Research Playbook series Previously in Part 1 of The UX Research Playbook series, we explored how to set UX research up for success by crafting well-defined research goals within a structured framework.

User Testing 91

User Testing Customer Feedback Customer Experience Data Visualization 91

UX Planet

JUNE 9, 2025

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights.

Data Visualization 52

Data Visualization Customer Feedback Technical Review Research Software 52

UX Planet

MAY 27, 2025

The smartphone app has become the front line of financial competition. Any banking app that feels generic, uninspired or offers little real value is already lagging behind. Because todays users wont waittheres always a smarter, faster and more useful app waiting to take itsplace. Amazon reshaped retail with customerfocus.

Finance 96

Finance Research Software Feedback Software Analytic Tools 96

Usersnap

MARCH 24, 2025

Product discovery provides insights and evidence to make informed decisions at every stage of the Product Development Lifecycle (PDLC), ensuring the final product aligns with user needs. If youre a product manager looking to reduce uncertainty, validate ideas, and build user-centric solutions , this guide is for you.

Product Research 52

Product Research Data Visualization Customer Feedback User Testing 52

Userpilot

MAY 17, 2025

Many product teams dont truly understand their app user journey. No surprise, then, that most apps lose 77% of their daily active users within just three days of installation. Without a clear view of the user journey, teams optimize the wrong things while real friction points go unnoticed.

Analytic Tools 66

Analytic Tools Research Software Feedback Software Data Visualization 66

BrainMates

OCTOBER 20, 2024

The Customer Service Gap Model By ADRIENNE TAN In competitive markets, delivering superior customer value is a top priority. It’s not just about creating a great product—it’s about ensuring the entire customer journey, from initial interaction to post-purchase support, exceeds expectations.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

Centercode

JULY 25, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

Userpilot

FEBRUARY 25, 2025

Quantitative data alone doesn’t reveal intent, only outcomes. Thats why you need user session analysis. By combining contextual insights from session replays , heatmaps, and behavior analytics, user session analysis helps you interpret metrics through the lens of real user journeys.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

Userpilot

MARCH 21, 2025

Optimizing a mobile app isnt just about fixing crashes or improving load times. The real challenge is shaping an experience that keeps users engaged and drives continuous growth. As a product manager, I know that even small friction points cause users to drop off. What is mobile app optimization?

Analytic Tools 59

Analytic Tools Feedback Software Research Software Data Visualization 59

UX Planet

MAY 1, 2025

After years of digital innovation, many financial apps still drown users in dataand miss what really matters: how people feel about their money. At UXDA, we see a radically different path: by applying neuroscience and neuromarketing, weve found that tapping into users emotional motivations can transform their entire financial journey.

Banking 59

Banking Customer Experience User Testing Data Visualization 59

Userpilot

MAY 30, 2025

Tracking mobile app performance metrics can feel daunting. One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. You aim to extract meaningful insights to improve app performance and user engagement. What decision will this data influence?

Onboarding KPIs 89

Onboarding KPIs Feedback Software Analytic Tools Research Software 89

Userpilot

FEBRUARY 9, 2025

When Duolingo redesigned its app in 2022, engagement spiked overnight. Soon after, a backlash followed, and users flooded social media with complaints. The new layout felt confusing, frustration spread, and app review scores took a hit. When users interact more, it may seem like a win. Key differences between data types.

Data Visualization 52

Data Visualization Customer Feedback User Testing Product Research 52

Usersnap

FEBRUARY 24, 2025

The key isnt just understanding users but unlocking insights that lead to solutions they cant live without. Product discovery is critical in identifying workflows, pain points, and user goals that shape successful products. Focus on understanding problems before presenting solutions.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

UX Planet

FEBRUARY 6, 2025

Todays Fintech disruptors and neobanks are igniting our brains reward centers with flashy visuals, gamified challenges and social interactivity that practically beg us to keep coming back for more. It ultimately changes how we think about financial services. Today, clients expect more than a basic straightforward financial service.

Banking 71

Banking Data Visualization Customer Experience Feedback Software 71

BrainMates

JULY 9, 2025

You can have the sharpest plan in the room, backed by beautiful slides and clear research, but if you fail to bring your stakeholders with you, that plan will stall. Engineering guards feasibility and system health. Customer support lives at the coalface of usability pain and broken promises.

Data Visualization 45

Data Visualization Product Research Reporting Tools Strategy 45

Centercode

JUNE 11, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows.

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

Arkenea

FEBRUARY 23, 2025

Want to get your app development project off the ground? Arkenea is a trusted, app development firm with 13+ years of experience. If I had to make a blanket statement, it’s that most founders and product managers don’t listen enough to customers or iterate enough based on customer feedback.

User Testing 98

User Testing Feedback Software Customer Feedback Research Software 98

People-First Product Leadership

FEBRUARY 4, 2025

Over the past two decades, I've navigated three major career transitions, each aligned with significant technological shifts. Power of lateral moves : Sometimes, a sideways career move (like my shift from PM to agency strategist) can lead to exponential growth by exposing you to diverse industries and technologies.

Data Visualization 52

Data Visualization Reporting Tools Research Software Technical Advisors 52

Usersnap

JULY 24, 2025

They never ask the right questions or discover the right data in the first place. This is exactly what happens when you skip structured AI data discovery. Paweł’s proven approach ensures you’re not just hoarding data, but collecting strategic data — the kind that unlocks automation, personalization, and truly intelligent products.

Product Research 52

Product Research Data Visualization User Testing Research Software 52

Userpilot

MAY 17, 2025

For me, effective mobile app onboarding is the difference between new users looking around our app and disappearing right after, or understanding our app value and becoming engaged users. Such is the cruel world of mobile app management. How is mobile onboarding different from web app onboarding?

Research Software 82

Research Software Onboarding KPIs User Testing Customer Experience 82

The Basics of Product Management

JUNE 21, 2025

Types of Product Manager Interview Questions Behavioral: “Tell me about a time…” Product Sense: “How would you improve…” Technical: Understanding systems, APIs, and trade-offs Case Study: Real-world scenarios to test your thinking How to Answer: “Tell me about a product you admire” This is a common question to assess your product thinking.

Product Research 40

Product Research Feedback Software Analytic Tools Research Software 40

Userpilot

MARCH 30, 2025

Finally, your SaaS mobile app is live! But is your mobile user acquisition strategy strong enough? If you expect users to come naturally just because your product is good, youre already at a disadvantage. Organic, when you attract users through public platforms and owned media marketing.

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

UX Planet

NOVEMBER 18, 2024

The realization of simplicity is built on our belief in recognizing the interactions between multiple systems of an environment/ situation. Similarly, service designers are trained to navigate through complex systems of an environment/ situation by leveraging their system thinking capabilities. Let deep dive into 4 Ps.

Data Visualization 98

Data Visualization Feedback Software Framework Analytic Tools 98

AB Tasty

MAY 20, 2025

Every insight starts with a story, and every story deserves to be heard. Even when users leave valuable insights in NPS campaigns, the manual work required to analyze hundreds (or thousands) of verbatim responses can paralyze teams. CROs & Product Managers: Prioritize optimizations based on real user pain points.

User Testing 52

User Testing Customer Feedback Feedback Software User Friction 52

UX Planet

MARCH 3, 2025

7 Best Landing Page Design Practices to Boost Conversions Landing pages are vital for businesses aiming to convert visitors into customers or leads. Key Points Research suggests landing page design best practices can significantly boost conversions, with an average rate of 5.89% across industries.

User Testing 55

User Testing Research Software Data Visualization Reporting Tools 55

UX Planet

MARCH 29, 2025

However, having a good approach provides you with confidence and solutions. In any case, hang around because well go over why UX design strategy is crucial, how to create one, and what the problems arefor you, your team, and, most importantly, your customers. Yes, that happens more frequently than youd expect.)

Feedback Software 62

Feedback Software UX Weak Development Team Research Software 62

Usersnap

DECEMBER 20, 2024

Release notes aren’t just a list of changestheyre a key touchpoint in the customer journey, reinforcing why users chose your product by consistently delivering value, building trust, and showing that youre invested in their success. Every update is a chance to show youre listening to your users needs.

Data Visualization 52

Data Visualization Feedback Software User Testing Customer Feedback 52

BrainMates

JULY 2, 2025

Collaboration often breaks down due to misalignment, unclear roles, and disconnected tools. Whether you are launching a new feature, entering a new market, or improving customer experience, it takes a symphony of teams. It requires intention, empathy, clear structures, and the right tools. Visual workflows make progress visible.

Product Research 40

Product Research Data Visualization Onboarding KPIs User Testing 40

Userpilot

JULY 17, 2025

Onboarding and activating new users Driving adoption of key features Improving trial-to-paid conversion rates Announcing new features effectively How are you currently trying to solve this? Your current tools and strategies determine the next best step for improving your lifecycle messaging. Manual email campaigns (e.g.,

Onboarding KPIs 93

Onboarding KPIs Data Visualization User Testing Marketing 93