Alchemer Mobile

MAY 7, 2025

In the retail industry, customer feedback is your early warning system, your innovation engine, and your most honest performance review. But this system only works if you take action on the feedback collected. Heres how to take insights from customer feedback and turn them into results. Level it up! The post Retailers.

Feedback Software 130

Feedback Software User Testing Customer Feedback Data Visualization 130

Product Innovation Educators

MARCH 3, 2025

The collaboration between AMS and MIT researchers has yielded impressive results, with AI tools not only matching human analysts in identifying customer needs but often exceeding themespecially for emotional needs that humans might overlook. But it is changing, with AI tools that are transforming how we uncover and analyze customer needs.

Research Software 156

Research Software Product Research User Testing Artificial Inteligence 156

Product Talk

OCTOBER 23, 2024

It is not expected (nor is it the norm) for the other designers on the team to report to the design lead nor for the other engineers on the team to report to the engineering lead. Our more senior engineer might be most interested in system architecture, code reviews, and mentoring other engineers.

Technical Review 246

Technical Review Engineering Product Research Reporting Tools 246

Userpilot

MAY 30, 2025

Most product teams get mobile app analytics wrong. They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Reveal

FEBRUARY 20, 2025

Reveal Embedded Analytics We know how difficult it is to create dashboards, especially for web applications. However, running business operations or targeted campaigns without insights into their effectiveness is not an option. Thats what dashboards are for. They track everything from user behavior to system performance.

Embedded Analytics 59

Embedded Analytics Data Visualization Dashboard Analytic Tools 59

Lenny Rachitsky

JANUARY 7, 2025

Whether you’re already deep into AI tools or just getting started, you’ll learn what tools you should be paying attention to, which tool to use when, and how to get unstuck when you run into an issue. Choosing your tooling Current AI development tools come in three types: Chatbots (e.g.

Feedback Software 142

Feedback Software Data Visualization ChatGPT Software Review 142

UX Planet

JANUARY 12, 2025

Tips and Insights to Create Intuitive, User-Centered DataTables Data tables provide a structured way to organize and manage information, making it easier to analyze and visualize data effectively. However, creating effective data tables is not as simple as organizing rows and columns.

Data Visualization 111

Data Visualization User Testing Customer Experience Customer Feedback 111

UX Planet

JANUARY 22, 2025

Case Study: Improving Data-Driven Decision Making for CSR Leadership Civian is a data-driven platform designed to help businesses measure, optimize, and showcase the social and economic impact of their investments in communities. Feature Engagement Users most frequently gravitated toward the map to explore and compare data.

Data Visualization 98

Data Visualization Research Software Feedback Software Reporting Tools 98

The Product Guy

MARCH 12, 2025

The Rules Are Blocking Your Progress These so-called “best practices” promise structure and alignment, but they often trap teams in a cycle of predictability and prevent breakthroughs. We know roadmaps provide structure, alignment, and predictability. Lets take them apart. and pursue the answers.

Data Visualization 150

Data Visualization User Testing Customer Experience Technical Review 150

UX Planet

DECEMBER 6, 2024

Well start with an overview and explore how AI can take on tasks such as analyzing user data and automated prototyping to help professionals connect with users on a humanlevel. These advancements are revolutionizing how designers approach their work, making UX more data-driven, efficient, and user-focused than everbefore.

Feedback Software 85

Feedback Software Research Software Analytic Tools Data Visualization 85

UX Planet

DECEMBER 6, 2024

Transforming user experience in cars-as-a-service industry through Strategic AI/ML Integrationa UX casestudy. Overview This case study focuses on integrating AI/ML to improve user experience in the car-as-a-service automobile marketplace. Prompt samples based on real Data on how customers source for cars in rental marketplaces.

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

UX Planet

JUNE 17, 2025

In e-commerce, we are also in the position of “selling” — products, services, ideas. Unveiling the User’s Essence: The Data That Drives UX To “sell the pen” effectively, you first need to know who needs it and why. Quantitative Data (Analytics): These are the “numbers” that tell us what users are doing. To leave a mark?

UX 98

UX Data Visualization User Testing Analytic Tools 98

Userpilot

MARCH 4, 2025

Thats where real user monitoring tools come inthey provide real-time insights into how users engage with the app , helping you detect performance issues before they impact your bottom line. Third-party integration: Supports integration with analytics, and DevOps tools like Google Analytics, Mixpanel, Splunk, or Datadog.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Alchemer Mobile

NOVEMBER 22, 2024

To better understand the common challenges organizations face with digital feedback tools, we conducted a comprehensive market research study that revealed several critical pain points. When one tool gathers feedback via email and another through your website, consolidating all that data and customer feedback can be nearly impossible.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

Lenny Rachitsky

JANUARY 14, 2025

Her background is in developer tools and distributed systems. These metrics are designed to be used together as a system to provide a balanced look at overall team performance. It’s important that this metric is used only as a system health metric, and always alongside other metrics in the framework.

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

UX Planet

JUNE 9, 2025

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights. is recommended.

Data Visualization 52

Data Visualization Customer Feedback Technical Review Research Software 52

Userpilot

JUNE 2, 2025

Nearly 60% of mobile teams still rely on self-hosted push tools. They trade short-term savings for long-term pain: no analytics, poor timing control, and zero personalization. This is where self-hosted systems often fail. Use user data (name, location, preferences, past behaviors) to send relevant, personalized notifications.

Analytic Tools 100

Analytic Tools Data Visualization Onboarding KPIs User Testing 100

Userpilot

APRIL 30, 2025

Its about building a repeatable system that drives discovery, boosts engagement, and keeps users coming back. Its a system to make your app discoverable, shareable, and credible without relying on blind luck or paid ads alone. Here’s how to build that system: 1. But good reviews dont happen automatically.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

Userpilot

MAY 17, 2025

Tracking user behavior analytics in mobile apps is a whole different challenge compared to the web. Without a global DOM or easy auto-capture tools, tracking mobile app user behavior takes more planning. And the behavioral data you do collect depends on what you choose to track and how you track it. Mobile analytics ?

Data Visualization 82

Data Visualization Analytic Tools Feedback Software Reporting Tools 82

Product Talk

APRIL 16, 2025

To deliver high-quality online courses we were patching together several different tools to create a good student experience. This mostly worked, but it required a lot of administrative work to keep our systems in sync. There were dozens more that required that we make changes in all of our systems. It was our primary tool.

Feedback Software 167

Feedback Software Product Research Customer Experience User Testing 167

The Basics of Product Management

JUNE 22, 2025

Introduction: The Rise of the AI-Augmented PM Welcome to the era where product managers don’t just manage products—they orchestrate intelligent systems . Predictive analytics : Platforms like Crayon and Similarweb use machine learning to forecast market trends and competitor moves. And no, this isn’t about replacing PMs.

Artificial Inteligence 52

Artificial Inteligence Data Visualization User Testing Product Research 52

Gainsight

JUNE 11, 2025

Customer churn is one of the biggest challenges businesses face, yet many organizations struggle to accurately predict and prevent it. With the emergence of AI-powered customer intelligence software , businesses now have a transformative tool to predict churn risks and act before customers leave. companies lose $136.8

Data Visualization 52

Data Visualization Feedback Software Reporting Tools Software Review 52

Alchemer Mobile

JULY 1, 2025

It’s a living system that drives action. Their support team personally follows up, logs the conversation, and shares insights with leadership. Lesson 3: Let the data challenge your assumptions Tough feedback isn’t always easy to hear—but it’s essential. If we offer the same level of service next year, it’ll feel like a drop.”

Feedback Software 130

Feedback Software Data Visualization Strategy Customer Feedback 130

Userpilot

MAY 27, 2025

In this Whatfix Mobile review, youll find answers to three questions: What does Whatfix Mobile offer? Whatfix delivers context-aware guidance that helps users correctly complete sensitive tasks like handling patient documents, uploading payroll data, etc., However, advanced behavior targeting requires a separate analytics integration.

Technical Review 93

Technical Review Onboarding KPIs Analytic Tools Software Review 93

Userpilot

MARCH 9, 2025

What happens when you build a product or service around what you think potential customers want, only for them to buy something else? According to Harvard Business Review, 80% of new products fail, primarily because companies fail to conduct proper customer research. For starters, it shows you dont know your customers well enough.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Lenny Rachitsky

NOVEMBER 12, 2024

He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers). Instead of spending valuable time after the meeting reviewing notes and drafting a summary, do the work in the meeting itself. While screensharing.

Product Research 112

Product Research Reporting Tools Product Management Product Manager 112

Userpilot

JUNE 5, 2025

As a product manager at Userpilot, I’ve had the chance (and let’s be honest, responsibility) to try out major onboarding automation tools in this space. In this post, I’ll walk you through how these tools compare based on actual, hands-on use, not just pricing tables and feature checklists. Starts at $300/month for 1,000 MAUs.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

UX Planet

MAY 1, 2025

How can we use neuromarketing to apply neuroscience insights about the brain into making financial products both efficient and emotionally rewarding. Financial institutions often believe in offering as much data as possibledetailed charts, extensive product catalogs and dense legaleseassuming it empowers customers.

Banking 59

Banking Customer Experience User Testing Data Visualization 59

Userpilot

OCTOBER 20, 2024

Attention Insight — an AI tool for heatmap analysis — encountered a roadblock with user activation during its free trial, where only 47% of users completed a heat map analysis. Badges Badges visually represent the user’s accomplishments for completing specific tasks or milestones within your product. Source: Loom. #8.

Onboarding KPIs 102

Onboarding KPIs Customer Experience User Testing Customer Feedback 102

UX Planet

JANUARY 22, 2025

Reference values CRR varies widely across industries due to differences in customer expectations about business. Established customer relationships and financial product stickiness (customers typically avoid switching to other finance service) lead to high retention rates. Tracking retention in Google Analytics. purchases).

Analytic Tools 105

Analytic Tools Data Visualization User Testing Customer Feedback 105

UX Planet

MARCH 4, 2025

NPS survey dashboard in UsrGuiding tool. In reality, UX is multidimensional, and it requires multiple qualitative and quantitative metrics like task success rate, user satisfaction score, and summary of user reviews. Also, when you rely on one metric, the risk of data manipulation increases. Google HEART framework.

Data Visualization 67

Data Visualization UX User Testing Customer Experience 67

Userpilot

MARCH 17, 2025

Looking for the best tools for interactive user guides for your company? There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. Must-have features of good interactive user guide tools Not all tools are built the same. What are their key features?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

UX Planet

JULY 17, 2025

What the latest generation of AI tools means for the product design process; what these tools bring to the table, where they fall short and how to leverage them to up-level our craft. Meanwhile, the global UI/UX design tools market is projected to grow at a CAGR of over 20% , reaching $18.6 The tools reflected that separation.

Data Visualization 52

Data Visualization Analytic Tools User Testing Feedback Software 52

Userpilot

JANUARY 20, 2025

How to use session replay tools to streamline the debugging process. Features to look for in a session replay tool. Negative user experience = lost customers Users get frustrated when they encounter functional bugs like a payment system failure, a broken feature, or a poorly functioning app.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Software Review 52

BrainMates

JULY 9, 2025

Engineering guards feasibility and system health. Supporting data and systems : Maintain a single source of truth for budgets, forecasts and ROI assumptions, easily accessible to finance partners. Use dashboards to track actuals against forecasts in real time, highlighting variances early.

Data Visualization 45

Data Visualization Product Research Reporting Tools Strategy 45

Userpilot

MAY 30, 2025

If youve ever tried evaluating product tour tools, you know the surface-level comparisons dont tell you much. Every tool claims to be a no-code tool and easy to use, but few support the workflows product teams care about, like multi-step onboarding , flow targeting, mobile support, or analytics that go beyond step views.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52