Intercom, Inc.

NOVEMBER 14, 2018

There are many parts to a high-performing sales organization – the right people, processes and strategy, to start. But today, the underlying backbone of all of it is the right data. While science has always been part of sales, it’s hard to ignore the increasing importance of taking a data-driven approach to growing your business.

Data Visualization 188

Data Visualization Outbound Inbound KPI 188

Folding Burritos

JANUARY 25, 2018

How’s that KPI doing?”. If we stop to think a little bit about our internal communication strategy we can be both more effective in getting the message through, and reduce the amount of time we spend on this (having specialized communication tools for PMs would help even further, but I’m working on that ). Putting it together.

Data Visualization 347

Data Visualization Product Research Feedback Software Reporting Tools 347

Bain Public

JANUARY 11, 2022

This includes the BHAG (the big hairy ambitious goals), your value proposition, the product mission as well as its strategy to expand into new markets, innovate or create efficiencies — doing more with less. A pivot shouldn’t impact the company BHAG or product mission, but will directly affect strategies and tactics.

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

Sachin Rekhi

AUGUST 6, 2015

Strategic differentiation could be better data that you have access to, a simpler user experience, more sophisticated functionality, a cost advantage, or so many other elements of differentiate too numerous to list. Acquisition Strategy. Or to sell it through an outbound sales team? Monetization Strategy.

User Testing 118

User Testing Document Product Marketing Marketing 118

Mironov Consulting

FEBRUARY 6, 2020

And I entirely reject gross revenue as a company-wide KPI. IMHO, setting gross revenue as a primary KPI encourages sloppy short-term thinking, whale hunting, and fictitious business cases. Yet it’s the first KPI proposed by many exec teams. 2] The Most Visible KPIs are from Consumer-Focused Companies. TTV: Time-To-Value.

B2B 118

B2B Enterprise Onboarding KPIs User Testing 118

Userpilot

APRIL 7, 2024

TL;DR User tracking is the process of recognizing, identifying, and interpreting data into insights into user behavior. Good user tracking tools should possess these properties : ease of use, analytics, visualization options, APIs and integrations, data security, and no-code functionality. Data security. What is user tracking?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Gainsight

DECEMBER 23, 2019

CS: Adam has been in SaaS for over 10 years as well and currently is a VP of Customer Success at Optimize, a leading mobile experience solution, it empowers organizations through fast iteration of actual data. For SMB you want to have more of a one to many strategy. A million things going on outbound-driven, rapidly changing.

Customer Experience 52

Customer Experience Onboarding KPIs User Friction Data Visualization 52