280 Group

AUGUST 26, 2022

. in our “Behind the Product” series, we highlight Product Management concepts used in the products and services in today’s market. . For NASA that is the Space Launch Systems (SLS), developed over the past 11 years and set to launch on August 29, 2022. The mentality is to fail fast and figure out solutions quickly.

Reporting Tools 156

Reporting Tools Technical Review Systems Review Agile 156

Usersnap

APRIL 2, 2023

As a SaaS business, we’re regularly trying new products and tools to help us with DevOps. We recently started to evaluate a lot of different SaaS monitoring tools and wanted to share some of our findings. You’ll find some thoughts about the following tools in this post. Every modern organization depends on software.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Usersnap

JULY 17, 2020

As a business, we’re regularly trying new products and tools to help us with our software development. Especially when building customer-centric products, the software text matters. Providing software in our customer’s native language impacts the user experience a lot. A big time saver for many teams.

Feedback Software 52

Feedback Software Research Software Reporting Tools Software Review 52

eG Innovations

SEPTEMBER 17, 2021

The field of information technology has advanced at a breakneck pace in the last 20 years. Hence, it has become imperative for any business to know and adopt technologies that can make them productive and more competent at the same time. Definition of an MSP. How do Managed Service Providers Function? Types of MSPs.

Reporting Tools 52

Reporting Tools Data Visualization Technical Review Systems Review 52

The Product Coalition

JANUARY 28, 2021

They’re so common that the US Department of Commerce concluded that “software bugs, or errors, are so prevalent and so detrimental that they cost the US economy an estimated $59 billion annually or about 0.6% For our purposes, we’re going to use the same definition for product bugs. of the gross domestic product.”

Reporting Tools 183

Reporting Tools Software Review Technical Review Systems Review 183

Modus Create

MARCH 14, 2023

But in today’s era, where change is the only certainty, a clearer and more universal definition has emerged. Digital transformation is the process of managing the adoption of digital products, platforms, and processes to create a more competitive organization. This was also when cloud-based B2B SaaS and MarTech tools started emerging.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Userpilot

AUGUST 24, 2021

You keep hearing that self-service support in SaaS is a must. In this article you'll read about: what implementing self-service support can help you achieve (hint: it improves customer satisfaction). when to mix self-service support with human interaction. when to mix self-service support with human interaction.

Research Software 98

Research Software Feedback Software Reporting Tools Customer Experience 98

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

APRIL 19, 2024

Dive into the Net Promoter Score definition to discover mirror customer sentiment and how it can help redefine your business strategy. NPS assesses how customers feel by posing one direct question: “On a scale from 0 to 10, how likely are you to recommend our company’s product or service?”

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

JUNE 20, 2022

Customer service automation – is it just a buzzword? Self-service automation has grown from being something that was nice to have to a necessity. Customers expect quick service, using the channel of their choice, 24/7. Customer service automation helps organizations provide support with minimum human intervention.

Feedback Software 52

Feedback Software Analytic Tools Reporting Tools Data Visualization 52

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Instead, we decided to focus on customer engagement tools for in-app engagements in SaaS products. . Let’s dive in!

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Reporting Tools 79

eG Innovations

JULY 2, 2021

John Worthington (Director – Customer Success, eG Innovations) and Richard Faulkner (Enterprise Solutions Architect, Conversant Group) presented on the topic: “ End-to-End monitoring for your Citrix infrastructures with a single pane of glass “. Is eG Enterprise an on-premises or a cloud solution?

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Usersnap

JULY 26, 2020

Most developers have no clue about how testing is actually done, and how valuable the understanding of software testing basics can be for developers who really want to excel in their careers. I owe a large amount of the success I have had in my career as a software developer to my background in testing. Click To Tweet. Click To Tweet.

Reporting Tools 128

Reporting Tools Feedback Software User Testing Software Review 128

Amplitude

FEBRUARY 11, 2021

Over the years we’ve adopted a number of different tools to help us build great relationships with our customers and deliver high-quality experiences. Now, we’re putting all our product management software on the table to give you an inside look at our tech stack within three categories: analytics, product development, and communication.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Research Software 98

Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. Customer feedback is any information provided by customers about their experience with a product or service. Let’s dive in!

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

OCTOBER 27, 2022

Looking for the best customer experience management tool for your SaaS company? There are plenty of solutions for customer experience management on review sites, but they don’t make the choice any easier. This tool can help you track in-app interactions and collect user data so you can act on it. GET A DEMO.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

OCTOBER 25, 2022

Looking for the best tool for onboarding new customers for your SaaS company? There are plenty of solutions for onboarding new customers on review sites, but they don’t make the choice any easier. Userguiding: best tool for new customer onboarding on a budget. Appcues: best tool for mobile user onboarding.

Analytic Tools 64

Analytic Tools Feedback Software Research Software Data Visualization 64

Product Talk

DECEMBER 7, 2022

For the purposes of this article, we’ll start by creating a narrow definition of what a customer interview is and what it isn’t. In my continuous discovery framework, I argue teams need to discover opportunities and solutions. When discovering solutions, the goal is to match each solution to a specific need, pain point, or desire.

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User Testing Reporting Tools Customer Experience Research Software 197

Product Innovation Educators

JUNE 5, 2023

The definition of a project is a temporary endeavor to create a unique product, service, or result. One project I worked on was the installation of telephone billing systems. A telephone billing system is a product that a telephone company uses to send you those awful monthly telephone bills.

Reporting Tools 95

Reporting Tools Feedback Software Data Visualization Systems Review 95

Usersnap

NOVEMBER 16, 2021

A couple of months ago, we reviewed the new Firefox browser designed for developers. Working with Chrome offers access to an immense repository of Chrome extensions and tools which make our daily tasks less of a chore. With the built-in developer tools, there seems to be no further need for more tools. Web Developer.

Feedback Software 145

Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Mind the Product

FEBRUARY 22, 2017

There are some important differences between managing a solutions vs a platform product, in terms of providing product value (I wrote about becoming a platform Product Manager recently for Mind the Product ). KPIs for Solutions Products vs Platform Products. What are KPIs and how do you Choose Them? That’s done.

Reporting Tools 90

Reporting Tools Analytic Tools Data Visualization User Testing 90

eG Innovations

JULY 26, 2022

The SRE (site reliability engineering) movement is helping craft modern digital systems that are engineered for resilience to failures. Stakeholders across the organization – SREs, IT Operations, developers, helpdesk and support staff, webmasters, business and product owners can derive incredible value in a real user monitoring tool.

Data Visualization 64

Data Visualization Reporting Tools Analytic Tools Customer Experience 64

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Usersnap

FEBRUARY 4, 2022

This is why you need a website feedback tool at your side to get you across the finish line. Drop your existing feedback tool. I recommend dropping your existing website feedback tool. Set up a browser-based user feedback tool. Keep everybody in the loop and invite clients to your feedback tool. Well, managed?

Feedback Software 98

Feedback Software User Testing Data Visualization Customer Feedback 98

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

PMLesson's Ace the PM Interview

MARCH 21, 2022

Trying to better understand the software engineer career path? Software engineers have the option to stick to software development at higher and higher levels. Different software engineers work on different kinds of technical projects. This, too, can influence the potential career trajectory of a software engineer.

Software Engineering 52

Software Engineering Reporting Tools Fractional CTO CTO 52

Usersnap

AUGUST 19, 2019

A common way to improve efficiency across the business is by creating systems. Collaboration software is the ideal system that helps clients and web agencies to communicate, collaborate, share files and solve various issues on the fly. Why adopting a collaboration tool is so important? Better communication. The result?

Web Development 76

Web Development Web Developers Feedback Software Reporting Tools 76

The Product Coalition

FEBRUARY 1, 2021

It’s the best form of customer service. The opposite, taking on bug reports, then doing nothing (or being perceived to be doing nothing) erodes trust. Are systems in place for automation (e.g. Categorising is about ensuring you’ve marked it with the appropriate priority, part of the system and any other metadata you need.

Software Review 111

Software Review Reporting Tools User Testing Systems Review 111

ProductPlan

JUNE 1, 2023

According to our 2023 State of Product Management Report , customer feature requests are still the top source of actionable product ideas, but that’s only the case for 35% of respondents. No software developer wakes up in the morning excited to write a bunch of code that will be re-written a few sprints later.

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

eG Innovations

DECEMBER 26, 2022

Introduction to JMX The Java Management Extensions (JMX) framework is a Java technology that includes tools for managing and monitoring applications, system objects, and service-oriented networks. The JMX framework is designed to simplify the management of local and remote Java applications.

Reporting Tools 52

Reporting Tools Technical Review Transportation Enterprise 52

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

Analytic Tools 71

Analytic Tools Feedback Software Reporting Tools Data Visualization 71

UX Studio: Product Management

JANUARY 11, 2021

Five challenges and solutions. To find technically feasible design solutions, extra efforts are required from developers and other team members. ? Five challenges and possible solutions . This can happen due to various reasons: Lack of experience with integrating design teams into their processes.

Weak Development Team 94

Weak Development Team Feedback Software Reporting Tools Research Software 94

The Product Coalition

FEBRUARY 20, 2023

A lot of startups think they have PMF and try to enter the growth phase prematurely — usually due in part due to VC pressure to grow or simply not having a way to measure and validate how strong your PMF is — which can be disastrous. On top of that, no one seems to have a quantitative definition for how to measure it.

User Testing 167

User Testing Product Research Product Marketing Customer Feedback 167

The Product Guy

MAY 7, 2020

Primarily there are 3 major aspects to understanding and performing well as a Product Manager, which are as listed below: Understanding the Role Definition Hard Skills required for the Role Soft Skills required for the Role. Understanding the Role Definition. Definition of PM role. Airtable and most simply on excel.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

Crafty CTO

MARCH 17, 2023

First, let’s define AI … The AI label is getting slapped on a lot of things these days, and I’m actually ok with that – it’s a short, handy, evocative term, useful as long as we get its definition straight. My personal experience mirrors these reports. AI does not mean “the machine is thinking.”

Artificial Inteligence 98

Artificial Inteligence Reporting Tools Research Software ChatGPT 98

The Accidental Product Manager

FEBRUARY 8, 2021

The Amazon product managers want change their product development definition and have their artificial intelligent assistant, Alexa, do two health data related tasks. The Amazon product managers partnered with five companies including insurance company Cigna, diabetes-management company Livongo Health, and a major hospital system.

Data Visualization 100

Data Visualization Artificial Inteligence Reporting Tools Software Review 100

Userpilot

DECEMBER 13, 2022

Attrition is definitely an enemy of many organizations. Help customers adopt your tool faster. Types of friction: Emotional friction: Results from the emotions users feel when using your platform. Situations like that make the customer’s mind freeze/block due to too much cognitive load. Bad customer service.

Analytic Tools 76

Analytic Tools Research Software Feedback Software Data Visualization 76