Userpilot

APRIL 30, 2024

Book a Userpilot demo to see how you can enhance the product experience without coding. Try Userpilot and Take Your Product Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is product experience management? Setting demo triggering conditions for personalization using Userpilot.

Customer Experience 85

Customer Experience Feedback Software Analytic Tools Onboarding KPIs 85

Product Talk

DECEMBER 13, 2023

It’s not like most apps where it’s not even a consideration—of course Slack knows whether I sent messages and it probably knows who I sent messages to,” says Thomas. Thomas had some hesitations about defining these “copy events” as an outcome because it felt like too much of a blunt-force object or a traction metric.

Data Visualization 248

Data Visualization Analytic Tools Reporting Tools Technical Review 248

Userpilot

MARCH 7, 2024

To create funnel reports in Userpilot , you first need to define the conversion events. Userpilot allows you to create a custom event funnel. Custom events consist of multiple user actions. Book the demo! Step 1: Select an event The first step is to select conversion events. Conversion event selection.

Data Visualization 86

Data Visualization Reporting Tools Analytic Tools Customer Experience 86

Userpilot

APRIL 29, 2024

Book the demo to find out more! Try Userpilot and Take Your Customer Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer segmentation? 2 segments, users who have completed the adoption events and those who haven’t, are a good start. Next, segment them by their in-app behavior.

Customer Experience 87

Customer Experience User Testing Customer Feedback Analytic Tools 87

Userpilot

APRIL 16, 2024

Next, map out the journey for all user personas , focusing on key touchpoints , events, and pain points. Thanks to the insights, you can target the right users with upsell and cross-sell messages at the right time. Book the demo to see how to use it for customer journey analysis. Custom events in Userpilot.

Data Visualization 89

Data Visualization Customer Feedback Analytic Tools Feedback Software 89

Gainsight

JUNE 23, 2020

My career in events started back in 2008 as a sales associate supporting sponsorship fulfillment. I fell in love with the nitty-gritty details of my job so I ventured out of sponsorship fulfillment and dove right into event management. Time was of the essence, and our message to the CS community would be key.

Events 88

Events Feedback Software Technical Review Systems Review 88

Userpilot

MAY 2, 2024

Offer personalized product demos to help trial users experience the full value. Book the demo! Try Userpilot and Take Your Customer Retention to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer retention and why is it important for business leaders? Offer your customers live demos.

Data Visualization 85

Data Visualization User Testing Customer Feedback Analytic Tools 85

Revulytics

AUGUST 28, 2018

Metallica’s data-driven, customer-centric approach can be applied to pretty much any industry that seeks to further engage its users through more relevant and meaningful virtual and in-person events. Putting on live, national and global events is expensive. The same strategy can also be applied for digital events like webinars.

Data Visualization 80

Data Visualization Events Analytic Tools Reporting Tools 80

Userpilot

MARCH 25, 2024

In Google Analytics 4, the report, along with the Events Flow report, was replaced with Path exploration. The behavior flow/path exploration diagram consists of nodes representing events, pages, or screens. The wider the node, the more users completed the event or viewed the page. Other include Funnel and Cohort exploration.

Data Visualization 76

Data Visualization Analytic Tools Feedback Software Reporting Tools 76

Userpilot

JANUARY 8, 2024

Book a demo now to begin. Watch our on-demand webinars and view Userpilot’s upcoming live events. For instance, use educational blog posts for awareness, case studies for consideration, and product demos for decision-making. This could include trade shows, conferences, or even virtual events.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Customer Experience 98

Userpilot

MARCH 14, 2024

Using a legacy pathfinder like this one can do wonders for your SaaS business: Tracking the steps users take to complete a specific event means you can study whether users take a less-than-optimal route or if they run into any friction. Book a demo with our team to see how we can help you improve conversions.

Data Visualization 89

Data Visualization Analytic Tools Reporting Tools Customer Experience 89

Userpilot

APRIL 30, 2024

Userpilot : A no-code custom event tracking software with analytics features, reports , and customizable surveys for feedback collection. Book a Userpilot demo today and see how we can help! You'll uncover useful data on key metrics such as feature usage , events fired , and numerous engagement metrics , as well.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Reporting Tools 90

Userpilot

MAY 2, 2024

Book the demo to learn how to use it to orchestrate your customer retention strategy. Try Userpilot and Take Your Customer Retention to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer retention? Like walkthroughs , tooltips, tutorials, or demos. Path analysis in Userpilot.

Onboarding KPIs 82

Onboarding KPIs Customer Experience Feedback Software Analytic Tools 82

Userpilot

APRIL 29, 2024

Trigger upsell messages at high-intent moments. Personalize the cross-sell messages based on user segment. To get started with Userpilot today, book a demo call right away. Try Userpilot and Take Your Customer Success to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a SaaS renewal process?

Feedback Software 77

Feedback Software Onboarding KPIs Data Visualization Customer Feedback 77

Userpilot

JANUARY 15, 2024

Try Userpilot and book a demo today! You can rig your surveys to be sent periodically like most types of NPS surveys or trigger them after specific events (e.g. Here’s a peek at what Userpilot’s in-app survey builder looks like: Get your free Userpilot demo today! Want to improve your fintech customer experience?

Analytic Tools 75

Analytic Tools Feedback Software Reporting Tools Data Visualization 75

Userpilot

FEBRUARY 26, 2024

Examples include ad clicks, demo bookings, free trial sign-ups , MQL to SQL conversion rates , or activation rates. To conduct funnel analysis in tools like Userpilot , Mixpanel, or Google Analytics , define the conversion events for the stage as well as conversion criteria. Book the demo! What is marketing funnel analysis?

Analytic Tools 89

Analytic Tools Data Visualization Feedback Software Research Software 89

Userpilot

FEBRUARY 25, 2024

Sales funnels track lead conversion to customers, focusing on demo-to-trial and trial-to-paid stages, using conversion and churn rates. Tag and name key funnel events to track interactions like page visits, enabling funnel analysis for optimization and conversion improvement. Customer journey mapping in Miro.

Data Visualization 91

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 91

Userpilot

FEBRUARY 14, 2024

Support teams can track events inside the app with Userpilot and use the data to accurately support users via the Salesforce Desktop Sharing functionality. To find out more about the capabilities of the integration and how to set it up, get the demo! Events you can send from Userpilot to Salesforce.

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Customer Experience 84

Userpilot

MARCH 6, 2024

AI in In-App Messaging : Employing AI for in-app messaging to optimize message delivery and boost conversions. Use Customer Data for Retargeting Automation : Leveraging user data to retarget unconverted users, personalize marketing messages, and increase re-engagement and conversions. How to leverage this CRO trend?

Feedback Software 84

Feedback Software Research Software Analytic Tools Product Research 84

Userpilot

FEBRUARY 29, 2024

Kissmetrics is a product analytics tool primarily focusing on event analytics. Get a free Userpilot demo today, and we’ll show you how! Try Userpilot and Take Your Product Analytics to the Next Level Get a Demo 14 Day Trial No Credit Card Required What are customer analytics platforms and why use them? Path analysis.

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Userpilot

DECEMBER 5, 2023

Get your free Userpilot demo today! This means that customers will only be counted as a conversion if they perform all the tracked events and have the same property value while doing so. Excluding one criterion or adding another can help you drill down on the conversion rate — even if the same event is being used to track conversions.

Data Visualization 86

Data Visualization Reporting Tools Analytic Tools Customer Feedback 86

Userpilot

FEBRUARY 19, 2024

A/B testing can help you optimize your onboarding flows and in-app messages for better conversion rates. Book the demo! Try Userpilot and Take Your Customer Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is the drop-off rate? What is the difference between the drop-off rate and exit rate?

Analytic Tools 88

Analytic Tools Data Visualization Onboarding KPIs User Testing 88

Userpilot

OCTOBER 26, 2023

Traditional sales techniques like product demos are more effective in this context. Contextual in-app messages are a great tool to drive feature discovery and adoption. Contextual in-app messages are a great tool to drive feature discovery and adoption. Book a Userpilot demo today! What is the product-led growth strategy?

Analytic Tools 79

Analytic Tools Feedback Software Product Research Data Visualization 79

Userpilot

SEPTEMBER 11, 2023

Enhanced effectiveness of in-app communications with more relevant and contextual in-app messages. You can book a Userpilot demo to see how its product adoption and in-app experience-building capabilities will bring customer analytics benefits to you. As they exceed the limit, upgrade messages will pop up.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Customer Feedback 90

Userpilot

APRIL 29, 2024

Book a demo to get started! In-app help lets your customers communicate with your customer service team through a familiar messaging interface that mimics the way they communicate across multiple channels. Get a free demo to get started! Book a demo to get started! Get a free demo to get started!

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization Customer Communications 52

Userpilot

FEBRUARY 15, 2024

Einstein Activity Capture (AEC) automatically logs emails and events in Salesforce, reducing the need for manual entry but with limitations on data reportability, ownership, and potential data loss. Book the demo! Send and receive email messages directly from Salesforce. Want to find out more? NPS, CSAT, CES – you name it.

Analytic Tools 85

Analytic Tools Reporting Tools Data Visualization User Testing 85

Userpilot

APRIL 24, 2024

Book a demo to learn more. Unlike other channels with spam messages or advertisements, our app offered a focused environment where participants’ attention wasn’t divided. Custom event tracking – to track multiple user actions as if they were one. Book a demo to see it in action. Trend analysis in Userpilot.

User Testing 80

User Testing Product Research Research Software Data Visualization 80

Userpilot

APRIL 22, 2024

Offering personalized demos to show the product’s value and encourage deeper engagement. Using targeted in-app messages to guide users through key features effectively. Book a demo to give it a try. For instance, you could invite customers to schedule a live demo. Live demo invitation with Userpilot.

Analytic Tools 72

Analytic Tools Feedback Software Research Software Customer Experience 72

Userpilot

APRIL 22, 2024

Book a demo to see how Userpilot can transform your product analysis and help you drive growth. Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a product feature analysis? For example, Slack needs instant messaging to be called a collaboration app.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Weak Development Team 84

Userpilot

JULY 30, 2023

Looking to leverage marketing automation segmentation to offer contextual and relevant in-app messages ? Marketing automation segmentation enables you to deliver the right message to the right people at precisely the right time. Identifying power users for product launches and sending targeted messages highlighting the benefits.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Customer Experience 86

Userpilot

NOVEMBER 20, 2022

Send personalized and timely messages such as upgrade prompts when a user reaches the free usage limit, or special offers to convert free trial users who declined the initial offer. Provide in-app guidance in the form of subtle hints, tooltips , or other in-app messages where users need it. Send personalized in-app messages.

Customer Experience 94

Customer Experience Feedback Software Analytic Tools User Testing 94

Userpilot

AUGUST 10, 2023

Start with showing personalized messages based on data you’ve gathered via survey. For example, you could show a welcome message referencing a specific ‘job to be done’ You could also send automated emails with relevant content based on user behavior. Book a demo with us to learn more! Drive customer loyalty.

Analytic Tools 82

Analytic Tools Feedback Software Marketing Product Marketing 82

Userpilot

OCTOBER 15, 2023

Custom event tracking helps teams track customer journeys and engage them accordingly. Contextual in-app messages help increase user engagement and drive account expansion. To see Userpilot analytics in action or to find out about the new analytics features, book the demo! Custom event tracking in Userpilot.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 87

Userpilot

OCTOBER 20, 2023

Google Analytics is a versatile marketing tool with in-app event tracking functionality for optimizing website conversions and the user journey inside the product. Userpilot offers analytics , feedback, and user engagement features, including feature tagging, custom event tracking, heatmaps , onboarding flow analysis, and funnel analytics.

Analytic Tools 88

Analytic Tools Data Visualization Feedback Software Reporting Tools 88

Userpilot

FEBRUARY 25, 2024

Book a Userpilot demo to begin. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is funnel analysis? Then, generate funnel reports showing how many users completed each event. Creating funnel events in Userpilot. Marketing funnel stages.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Reporting Tools 90

Userpilot

APRIL 7, 2024

Book a demo to find out more! Try Userpilot and Take Your Onboarding Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is the Aha moment? To be more specific, when looking for the Aha moment, you want to identify user actions that lead to an activation or conversion event.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 9, 2024

Focused on personalized customer communication, Intercom leverages messenger-based interactions and targeted messaging for a highly personalized onboarding experience complemented by a suite of support and marketing tools. Book the demo to find out more! Retroactive analytics (no need to tag events or features to track them).

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52