The Product Coalition

MARCH 13, 2022

Many startups feel that the only thing preventing them from selling their product is a great demo. In fact, if you rely on your demo too much, you won’t be able to sell at all. Here’s how to use your product demo smartly, and avoid demo abuse. When people see a demo, you have immediately framed the discussion around it.

Feedback Software 157

Feedback Software Demo Data Visualization User Testing 157

UX Planet

FEBRUARY 25, 2024

UX DESIGN & UI DESIGN ONLINE COURSES A compass for self-taught designers My favorite UX and UI design courses — A compass for self-taught designers I help you choose So you want to become a designer, or improve your design skills? 10h Video + UX Training. The Vault contains 10+ hours of videos and Figma files.

UX 87

UX User Testing Customer Experience Banking 87

Userpilot

MARCH 4, 2024

Looking for ways to uncover behavior patterns (UX) and optimize your product experience? Step-by-step process to perform behavioral pattern analysis and improve your UX. Book a demo now to begin. For example, long sign-up forms can deter users from completing the registration process due to their complexity and time commitment.

Data Visualization 95

Data Visualization Feedback Software Analytic Tools Research Software 95

Userpilot

JANUARY 29, 2024

A good SaaS UX design is critical to a successful SaaS product in today’s constantly evolving and competitive market. In this article, we will examine what an effective SaaS UX design is, why it’s important, and the best practices to produce a well-crafted design that works. What is SaaS UX design? Creating S.M.A.R.T

Feedback Software 104

Feedback Software Analytic Tools Research Software Data Visualization 104

Userpilot

DECEMBER 11, 2023

It’s no secret that users form mental models as they interact with your product (and other products in the same category), so factoring these mental models in UX design is crucial. This guide will go over what mental models are, give you a few examples, and show you what to fix! Get your free Userpilot demo today!

Data Visualization 104

Data Visualization Feedback Software Analytic Tools User Testing 104

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! Want to see how Userpilot can help you inform and implement your UX strategy?

Research Software 91

Research Software Analytic Tools Feedback Software User Testing 91

Userpilot

JUNE 17, 2021

If you’ve ever signed up for a complex SaaS product, there’s a good chance you’ve seen demo content without realizing it. The value of demo content is perhaps most apparent for early-stage SaaS products with few users, or for products where the value is directly correlated with the presence of other users, such as a social network.

Analytic Tools 98

Analytic Tools Demo Customer Communications Data Visualization 98

Userpilot

JANUARY 9, 2024

This is why conducting a UX audit is so important – to understand where the user experience is lacking and why. But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? Study behavior trends to highlight any UX designs users avoid.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Research Software 98

Userpilot

JANUARY 9, 2024

Understanding the difference between primary vs secondary users’ UX design is the key to creating a product that everyone loves. This article explores the differences between primary and secondary users in SaaS UX design and provides strategies for identifying them for your product. Book a demo now to learn more.

Research Software 88

Research Software Analytic Tools User Testing Feedback Software 88

Userpilot

DECEMBER 12, 2023

Want to learn how to create a robust UX roadmap for your UX team ? We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. TL;DR UX roadmap is a strategic plan outlining UX initiatives and guiding the UX design process. Book the demo!

Roadmap 97

Roadmap Customer Experience UX Product Research 97

Userpilot

FEBRUARY 25, 2024

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. Five funnel examples to extract actionable insights: Marketing and sales funnel. Book a Userpilot demo to begin. Example of a user journey map. Map out each stage in the customer journey. Onboarding process funnel.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

NOVEMBER 30, 2023

What is the UX research process? It also outlines a 9-step guide on how to conduct UX research for product managers and UX designers. TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. Book the demo!

Product Research 91

Product Research User Testing Research Software Data Visualization 91

Userpilot

JANUARY 16, 2024

Looking for UX design books that offer practical wisdom and show you how to get better? How each book improves your UX design skills. Book a demo now to discuss your UX needs with our team. Expect practical tips, real-life examples (including rubber ducks and naked ninjas!),

User Testing 94

User Testing Books Customer Feedback Customer Experience 94

Userpilot

JANUARY 15, 2024

Looking for ways to incorporate empathy in UX design? We cover: The difference between sympathy and empathy in UX design. Tools for user research and empathic UX design. Book a demo now and see how our platform can help you research and build experiences that speak directly to the human beings behind your user base.

User Testing 104

User Testing Customer Experience Data Visualization Research Software 104

Userpilot

JANUARY 15, 2024

The roadmap to becoming a UI/UX designer is less about following a strict path and more about embracing a mindset of continuous learning. But how do you know where to begin in UX design ? Let’s review the UI/UX roadmap, what UI and UX are, and how you can get into this career path. What is UX design?

Research Software 88

Research Software User Testing Feedback Software UX 88

Userpilot

JANUARY 11, 2022

From Amazon’s navigation bar to Whatsapp’s deleted messages: bad UX design is something that we’re all familiar with as consumers. Any demo content in your product should vanish as soon as your customers add their own content in its stead. Fill empty states with dummy data or demo content. Source: Walodesign.

Analytic Tools 104

Analytic Tools Research Software UX Customer Experience 104

Userpilot

APRIL 7, 2024

We also look at different types of Aha moments and their examples in SaaS products. For example, this could be the moment when users realize the value of a premium plan and decide to upgrade. You can do it by providing users with on-demand self-service support, for example, through a resource center. Let’s get right to it!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MARCH 17, 2024

In this article, we’ll discuss 10 analytics dashboard examples. The 10 analytics dashboard examples include web, digital marketing, business insights, social media, product usage, customer journey , user behavior , user retention, knowledge base , and Net Promoter Score analytics dashboards. Book a demo to learn more.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Dashboard 90

Userpilot

JULY 27, 2021

Onboarding UX patterns might just be the unsung hero of the SaaS world. But what are the must-have onboarding UX patterns to build an effective interactive walkthrough ? Onboarding UX patterns come in 3 varieties: annotated UX, embedded UX, and dedicated UX. Onboarding UX Pattern Categories.

UX 98

UX Customer Experience Data Visualization User Testing 98

Userpilot

MARCH 23, 2023

But what are some contextual onboarding examples that could inspire you to implement it? Grammarly, where you can take a quick tour around a demo document and be free to experiment with the app to see how it works. So why not try Userpilot’s demo and see how you can quickly replace your generic product tour?

User Testing 80

User Testing Customer Experience Data Visualization Demo 80

Userpilot

JUNE 20, 2023

So, how can you build trust with UX design ? This article examines the concept of trust in UX design and its importance. It also explores 15 strategies that help UX designers build trust in potential users. To learn how Userpilot’s features can help you foster trust in your design, book a demo today! What is user trust?

User Testing 95

User Testing Customer Feedback Customer Experience UX 95

Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. So, if you’re a product manager looking to significantly improve your UX efforts and provide actionable insights to your UX team, read on!

Analytic Tools 103

Analytic Tools Research Software Feedback Software Data Visualization 103

Userpilot

JUNE 14, 2023

You can book a Userpilot demo to harness its collection of product feedback survey templates by starting with them and customizing them to your needs. For example, let’s consider you want to assess your customers’ overall experience with your product. What is a product feedback survey?

Product Research 95

Product Research Feedback Software User Testing Customer Feedback 95

Userpilot

FEBRUARY 15, 2023

Are you in the process of implementing in-app onboarding and looking for successful product tour examples for inspiration? We’ll cover what a product tour is, and how they fit into the onboarding process, then get straight into some examples, and finally explore the best product tour software tool for the job. Get the demo now.

Feedback Software 94

Feedback Software Analytic Tools Onboarding KPIs User Testing 94

Userpilot

JUNE 7, 2023

This article shows you different types of CES survey templates and examples of questions to include in them. Example of questions to ask in your customer effort surveys: On a scale of 1-7, how easy was it to use the [X feature]? Looking for a customer effort score survey template to collect insightful feedback ? We got you covered!

Customer Experience 80

Customer Experience Product Research Customer Feedback Data Visualization 80

Userpilot

JULY 9, 2023

An example of good usability is a growth platform that enables product and customer success teams to quickly create quality microcopy thanks to an intuitive and easy-to-use AI-powered writing assistant. Book the demo to see how. Usability vs. User Experience (UX). What is an example of product usability?

User Testing 94

User Testing Customer Experience Customer Feedback Product Research 94

Userpilot

DECEMBER 3, 2022

UX design can make or break your product’s success. Poor UX can negatively impact engagement , and conversion rates, and stunt growth. There are many easy UX improvements you can make today to leave a better first impression. In this article, we cover the following: What UX design is and why UX is important in SaaS.

Feedback Software 97

Feedback Software Research Software Analytic Tools User Testing 97

Userpilot

DECEMBER 15, 2022

Are you looking for heat map examples to measure user behavior in different scenarios? In this blog post, we’ll be discussing 11 examples of heatmaps to understand customer engagement better and create more enticing products. Heat map examples every product manager should use. Demo sign-up page scroll map.

Data Visualization 92

Data Visualization Customer Feedback Analytic Tools User Testing 92

Userpilot

JUNE 8, 2023

In this article, we’ll walk you through everything you need to know about event data with industry-leading examples. You can book a Userpilot demo to check firsthand how much improvement it brings to your event data collection and analysis. You can also trigger surveys to gather customer feedback and identify improvement opportunities.

Feedback Software 89

Feedback Software Analytic Tools Data Visualization Events 89

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

Customer Experience 90

Customer Experience User Testing Analytic Tools Feedback Software 90

Userpilot

SEPTEMBER 14, 2023

For example, improving your website copy can cause more conversions. If you want to see how Userpilot can help you test for correlation vs. causation, book the demo! When one of our walkers from the example above speeds up, the other follows suit. For example, the higher website traffic causes a higher conversion rate.

Data Visualization 101

Data Visualization Customer Experience User Testing Onboarding KPIs 101

Userpilot

SEPTEMBER 12, 2022

So let’s dive into details and learn from examples of what customer touchpoints are. Consumer touchpoints help to evaluate the degree of customer satisfaction and timely spot friction points (product bugs, lousy customer experience, poor UX, etc.). Customer touchpoint examples: Acquisition stage.

Analytic Tools 97

Analytic Tools Feedback Software User Testing Customer Experience 97

Userpilot

AUGUST 14, 2023

In this article, we’ll go over different survey types and examples, as well as provide some ready-to-use templates you can use right away with Userpilot. Why not try a Userpilot demo to see how easily you can trigger surveys inside your app? Example of a CSAT survey. CES survey example. Product evaluation survey example.

Product Research 85

Product Research Data Visualization Analytic Tools Feedback Software 85

Userpilot

JUNE 8, 2022

Why is it important in UX design ? A critical user journey is a UX tool that maps out the key interactions between users and a product. Use UX analytics to find unhappy paths causing a drop-off in user engagement and optimize to put users on the right happy path. Book a demo call with our team and get started!

Customer Feedback 91

Customer Feedback Customer Experience User Testing Analytic Tools 91

Userpilot

JUNE 7, 2023

Few examples of questions to ask in a feature feedback survey: Rate your experience with [Feature] How can we further improve [Feature]? Book a demo to try it out. Get a Userpilot Demo now to begin. Feature request survey to understand users’ needs regarding your product. Has [Feature] made the product more efficient?

User Testing 87

User Testing Customer Feedback Product Research Feedback Software 87

Userpilot

JANUARY 29, 2023

What do good product experience examples have in common? It also examines some good customer experience examples and how you can design one. Some notable customer experience examples include: Userpilot uses a dedicated product adoption school to familiarize users with its niche and product features. Get a Userpilot demo!

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Userpilot

APRIL 26, 2023

Get a Userpilot Demo here. For example, what path do free trial users take to becoming paid users? For example, Miro launches this welcome survey during onboarding with easy questions that don’t require any typing. For example, accounting software could measure how many users created an invoice. Miro’s signup flow.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98