Userpilot

NOVEMBER 29, 2022

Book the demo! The product allows its users to create quality visuals like banners or background graphics without technical skills, and this is possible thanks to templates. Apart from implementation, they advise them on how to operate their business or customize the product through bespoke integrations.

Customer Experience 98

Customer Experience Technical Advisors User Friction Education 98

Intercom, Inc.

JUNE 21, 2018

You’re advising more than 50 companies right now. There’s a handful of companies I advise where it’s transactional: it’s order taking. A lot of the companies I advise are selling to mid-market and above, and that’s where my value is. A lot of my advising is actually around hiring.

Outbound 183

Outbound Technical Advisors Weak Development Team Product Research 183

Gainsight

AUGUST 6, 2021

This step involves enabling the CS team so they can effectively onboard, teach, or advise customers about the new feature. For example, at Productboard, there are weekly Product Calls with the entire organization where each tribe shares updates to their roadmaps and demos upcoming capabilities slated for release.

Product launches 52

Product launches Customer Feedback User Friction Onboarding KPIs 52

Userpilot

SEPTEMBER 8, 2021

We generally advise against linear, top-down product tours. But if you want a shortcut that's less technically demanding, read on… Why is product tour software important for SaaS? For non-technical product managers, this is a huge win. Get a demo today! 8 years later, it's still great software.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

Userpilot

JULY 13, 2021

That’s why we often advise SaaS companies to segment users prior to their walkthrough, to make sure that customers only see features during their walkthrough that make sense for their individual use case. Your non-technical product managers and product marketing managers will certainly thank you! Get a demo today!

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userpilot

JULY 9, 2021

Challenges of transitioning from a non-technical background. She works with executives worldwide, advising them on product strategy and leadership. He then founded Silicon Valley Product Group in 2002 to help others create successful products through his advising, coaching, speaking, and writing. 5 out of 5. 4 global ratings.

Books 98

Books Research Software Feedback Software Analytic Tools 98

Userpilot

MAY 1, 2021

They are the most time-consuming VoC data collection technic so before you begin, define which customers you should be interviewing and why. Online surveys are best for taking the pulse of your audience on a regular basis, but I wouldn’t advise you to use them more than once per year.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Department of Product

MARCH 28, 2022

It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends. Regular show and tells – aside from your standard product demos, encourage your engineers to show and tell the new tech they’re using in your product. It’s impossible for one person to do. And not all trends matter.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Business of Software Conference

JULY 7, 2021

Our CRM system can prompt the team to make the optimum number of calls, to follow up efficiently and to be better at predicting call or demo outcomes. Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Intercom, Inc.

AUGUST 19, 2021

And so, you decide to establish long-term technical ownership in the form of a team. The extreme end of this, and I’ve sat in on board meetings for companies, I’ve advised companies where this has happened, where people celebrate a good product launch or a good product project entirely based on its adherence to the process.

Reporting Tools 178

Reporting Tools Technical Advisors Feedback Software Data Visualization 178

Userpilot

NOVEMBER 1, 2021

This might be true if your product is of life-or-death importance to users, or if your installation is long and technical. The latter is true for Fullstory, hence their signup flow is full of technical modals like this: Onboarding welcome screen. Or would it be best to look at some templated demo content ? Onboarding emails.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Customer Experience Customer Feedback 98

Userpilot

JANUARY 18, 2022

A release email is not a place for detailed technical specifications, so keep the text to a minimum. Use bullet points and succinct language to introduce the main features and benefits, and include a link to a site, demo, or presentation with the details. Use high-quality photos, graphics, or screenshots. 7 – Doit.

User Testing 98

User Testing Feedback Software Research Software Technical Advisors 98

Mixpanel

MAY 5, 2021

He was the Growth Advisor in Residence at Greylock Partners, Growth Lead at Pinterest, and first marketer at Grubhub. He advised companies like Tinder, Hipcamp, Reddit, Canva, and Pocket. has exorbitant technical costs with maintenance example: Twitch tipping streamers through a system of “cheering” called Bits.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

Userpilot

DECEMBER 6, 2021

A customer success platform designed for non-technical people will help your customer success teams be more efficient. #3 Get a demo to find out how. Get a Userpilot Demo and see how you can boost user activation now! Get a demo to get started building one for your product. Get a Userpilot demo and see how you can do it.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Userpilot

JANUARY 5, 2022

It’s also advisable to ensure they contain a CTA and a X button, so that the user has the choice to either engage with the value the modal is offering, or go back to what they were doing previously. Book a demo today! Click here to book your demo today! Modals normally consist of a header, body text and an image or gif.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

eG Innovations

JULY 2, 2021

Is eG Enterprise compatible with Nutanix AHV and its metrics and can it gather the same data as the VMware host used in the demo? What is [eG’s] Standard SLA for technical help required for customer? In general, we would not advise opening support tickets via a dumb email to a system such as Jira or ServiceNow. SapphireIMS.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Userpilot

APRIL 30, 2021

Rather than drain yourself by doing too many things at once, it’s strongly advisable to focus on one channel and find an agency that specializes in that. Classically, SEO is broken down into the following sub-areas: Technical SEO: includes ensuring pages are indexed, creating site maps, Knowledge Graph optimization and improving site speed.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

eG Innovations

AUGUST 11, 2022

A demo and overview of Citrix Director and Citrix Performance Analytics and a discussion on licensing and value, use cases, limitations. In general, we would not advise opening support tickets via a dumb email to a system such as Jira or ServiceNow. How to monitor Citrix sessions, HDX / EDT, servers, storage and so on.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Userpilot

SEPTEMBER 7, 2023

To enable data sharing for team collaboration, you can use growth tools for data management , data sharing across teams, and analytics dashboards for different departments regardless of technical expertise. You should use no-code growth tools that support team collaboration in both technical and non-technical roles.

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools User Testing 105