The Product Coalition

MARCH 6, 2019

Working as a product manager can be a busy, unpredictable and octopus-like existence. Bringing team members together, organizing user research, product demos, road mapping and more. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

ProductPlan

DECEMBER 4, 2019

As a product manager, you’re more likely to find yourself embroiled in these events since you sit at the nexus of so many activities and constituencies. We outlined the seven internal politics situations you’ll likely encounter at least once in your product management career and how you can handle them. Set clear expectations.

Development Team Review 67

Development Team Review Software Review Product Management Product Manager 67

ProductPlan

JULY 11, 2019

Product teams must not only create an amazing product, they also need to set the stage for the product getting the awareness it requires for trial and user adoption. To avoid an unsuccessful launch and weak usage, product teams and their product marketing counterparts must be in lockstep. User adoption is not the end.

Customer Experience 66

Customer Experience User Testing Weak Development Team Development Team Review 66

ProductPlan

JUNE 1, 2023

Added functionality, new capabilities, a more robust feature set…these are the talking points product marketers salivate over and executives search for on product roadmaps. Where are product teams getting their feature ideas? Why do product teams become feature factories? But are you solving for actual customer problems?

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Department of Product

MARCH 28, 2022

How to Keep on top of Trends that Matter to Product Managers Decide when to care about trends and when to sit back and watch what happens next Trends and the product lifecycle Imagine your product strategy stayed exactly the same for the next 10 years. What would happen? Others will fail.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Intercom, Inc.

DECEMBER 9, 2022

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. ” Similarly, I see managers on Twitter saying, “Oh, that’ll make performance review season so much easier.”

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. It can be used for the entire building process at engineering and even product management.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

Andrew Chen

SEPTEMBER 4, 2018

I mean OpenTable, when I was managing it, did not pay any money at all to acquire consumers. Like what’s your views on this — is it a bad thing, is it a good thing; I don’t mean to moralize it but — help me unpack more where it’s helpful and where it’s not. Like how can you do that? Jeff: Yeah.

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

Business of Software Conference

APRIL 7, 2020

And so one of the first ones that I came up with and I did like my due diligence and research about this and of course from my own experience and thinking about some of the companies that we work with. So ultimately again you’re trying to create teams that are designed for growth, designed for understanding the customer.

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

Business of Software Conference

NOVEMBER 26, 2018

Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea. Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening. I felt this incredible intense pressure from the team and also from within myself to launch what we had built.

User Testing 103

User Testing Product Marketing Engineering Feedback Software 103

Intercom, Inc.

JULY 23, 2020

As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. billion in 2015. I just got hooked on that process.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Intercom, Inc.

MARCH 29, 2022

Des Traynor laid out the six unique beliefs that guide our vision, mission, and roadmap here at Intercom. You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Product Talk

FEBRUARY 10, 2021

We’re also joined by Melissa Suzuno , who is going to be monitoring the chat and managing your questions in the Q&A. Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there.

Product Research 290

Product Research Data Visualization Research Software Analytic Tools 290

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Development Team Review 40