Intercom, Inc.

FEBRUARY 26, 2018

As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general. Basic technology execution is becoming easier too. are making it easier and faster for software developers to develop complex software applications atop this infrastructure.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

The Product Coalition

JUNE 17, 2019

“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? Bank customers’ requests are rapidly changing. We identify opportunities. We execute.

Banking 89

Banking Development Team Review Software Review Technical Review 89

Revulytics

AUGUST 6, 2019

Software usage data is most commonly collected through “phone home” technology that is either built by the vendors themselves or purchased from outside providers and integrated into their applications. Licensing Systems. Licensing is a key foundational strategy, but the common refrain is that “licensing keeps honest customers honest.”

Reporting Tools 63

Reporting Tools Analytic Tools Software Review Research Software 63

Bain Public

APRIL 25, 2022

It’s a constant, very consuming job. We had some insightful discussions and they confided in me the challenges the local startups and ecosystem were experiencing regarding their roadmap development. "I Soko was a great technology and had a number of applications. We got lucky; they saw our potential and did our diligence.

Technical Review 52

Technical Review Development Team Review Systems Review Artificial Inteligence 52

Iteratively Blog

MARCH 15, 2020

Apache Kafka), distributed systems, and much more. ? It’s recorded bi-weekly where they feature in-depth analysis and a top-notch interview that highlights the people applying these technologies in real-life scenarios. ? Development. A large part of the reason is due to the fact that not everything is measurable.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

The Product Coalition

MAY 18, 2016

My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. One project was about pre-IPO funding for which I had to do a lot of financial modeling, due diligence, and third party negotiation. Product manager is the title of a role in technology companies.

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

The Product Guy

JUNE 25, 2018

Maybe – The stakes are medium level, so consider syncing up with your superior to obtain feedback on your proposed solution prior to trying it out yourself. I am working on a fairly large scale project with my manager that touches multiple tech teams. Alignment: Being on the same page about a project or expectations.

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

Gainsight

AUGUST 31, 2020

It is a stationary bike system built with a large screen at the front, enabling users to live stream or follow on-demand workouts at home. working on radar systems. I liked being that interface between what the company was building and what the customer needs.” Some of you may have heard of the Peloton Cycle.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Bryce York

NOVEMBER 27, 2016

Sean also popularized the term product/market fit and coined the term growth hacking. ” Without clear growth goals, your team can’t stay in sync or work at their best. The biggest cost of an out of sync team – wasted effort. Sustainable growth relies on consistency, rhythm and following a proven system.

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

Intercom, Inc.

DECEMBER 9, 2022

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. Our technology interfaces are gradually becoming more conversational, and we’re just starting to see the quality of natural language understanding get good enough to unlock them.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Mironov Consulting

FEBRUARY 9, 2023

” GTM leaders typically ascribe this situation to lack of attention, poor work ethic, or weak understanding of customers on the part of product management – i.e. personal failures best addressed by replacing or upgrading product staff.  Or  Or by hiring outside experts to teach them prioritization.

Technical Review 93

Technical Review Development Team Review Systems Review Software Review 93

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely.

Generative AI 108

Generative AI Customer Communications Technical Review Reporting Tools 108

ProductPlan

JUNE 1, 2023

But are you solving for actual customer problems? The danger, however, lies in mistaking new functionality for actually adding meaningful value to the customer experience. Where are product teams getting their feature ideas? Why do product teams become feature factories?

User Testing 83

User Testing User Friction Development Team Review Reporting Tools 83

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or  But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

The Product Coalition

DECEMBER 8, 2020

There is a substantial amount of knowledge available on overcoming the technical hurdles?—?desirability, The systems, people and processes at play that make these enormous feats of achievement possible have a way of wrapping their tentacles around new product ventures then slowing them down, impairing them and, sometimes, killing them off.

Development Team Review 147

Development Team Review Technical Review Systems Review Software Review 147

Department of Product

MARCH 28, 2022

The types of trends that matter to product teams So if we agree that staying on top of trends matters, the question then is, what types of trends should we bother staying on top of? In each of these scenarios, some companies will quickly adapt to new trends and reconfigure their product offering to stay relevant. Others will fail.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

PMLesson's Ace the PM Interview

DECEMBER 4, 2020

If you're interested in the field of technical program management, then the answer is, without a doubt, yes. As the name of the position suggests, program sense is an integral part of a technical program manager's day-to-day. They are responsible for ensuring technical processes can be completed according to their deadlines.

Technical Review 52

Technical Review Development Team Review Systems Review Software Review 52

ProductPlan

JULY 10, 2020

As the Director of User Experience, our team was tightly partnered with our product management counterparts to ensure we had baked-in practices and habits that enabled all of our development teams to deliver an exceptional product experience effortlessly. And our success was evident in the feedback. Pat on back.

Customer Experience 65

Customer Experience Development Team Review Onboarding KPIs Reporting Tools 65

Andrew Chen

SEPTEMBER 4, 2018

Why offline products are so compelling for acquiring customers. Cohort analysis and looking for “smile curves” The Power User Curve aka L28. Part 1: User Acquisition. Yeah, so when you look at a large aggregate number like, you know, total monthly active users, right, or you’re looking at like — .

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75

ProductPlan

NOVEMBER 19, 2021

What is a Product Management System? As we look for a solution to create, what should our initial research phase include? As we look for a solution to create, what should our initial research phase include? Customer interviews? Who will we want to include in our cross-functional product team? Other methods?

Research Software 52

Research Software Analytic Tools Systems Review Development Team Review 52

DISQO

SEPTEMBER 25, 2019

Thanks to the company’s unrelenting focus on innovation — an astounding 88% of Cambia employees believe the company supports innovation — Cambia has launched diverse businesses that perfectly complement the company’s cause: providing quality and consumer-friendly healthcare in more affordable and simpler ways.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

DISQO

SEPTEMBER 25, 2019

Thanks to the company’s unrelenting focus on innovation — an astounding 88% of Cambia employees believe the company supports innovation — Cambia has launched diverse businesses that perfectly complement the company’s cause: providing quality and consumer-friendly healthcare in more affordable and simpler ways.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

DISQO

SEPTEMBER 25, 2019

Thanks to the company’s unrelenting focus on innovation — an astounding 88% of Cambia employees believe the company supports innovation — Cambia has launched diverse businesses that perfectly complement the company’s cause: providing quality and consumer-friendly healthcare in more affordable and simpler ways.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

UX Studio: Product Management

JULY 29, 2020

Hired as external consultants, researchers, and product designers, sometimes we are asked to join an existing product team and help in transforming an organization from the inside. . Understanding the team and the context they operate in is the starting point before trying to change anything. Listen first. Create alliances.

Leadership 56

Leadership Research Software Development Team Review Product Research 56

PMLesson's Ace the PM Interview

JUNE 10, 2020

As Peter Thiel, founder of the data analytics company Palantir Technologies, once said, "'big data' really means 'dumb data.'" For example, a company like Amazon collects an enormous amount of customer data. Now, imagine our previously mentioned Amazon data scientist who's collected and analyzed a data set regarding customer purchases.

Data Visualization 52

Data Visualization Artificial Inteligence Analytic Tools Research Software 52

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. When most people think of product development, they imagine an in-person experience. But remote work is here to stay, which means that teams must now focus on building those muscles.

Research Software 199

Research Software Feedback Software Reporting Tools Technical Review 199

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. You’ll meet some of our customers, including Wayne Stewart from Atlassian and Brian Lederman from Coda, as they explore the ways Intercom is helping them scale their businesses.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Product Talk

FEBRUARY 10, 2021

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. It’s allowing each team to really find what’s going to work best for them. Let’s go ahead and dive in.

Product Research 292

Product Research Data Visualization Research Software Analytic Tools 292

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. Stopped off at McKinsey along the way doing Tech strategy.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40