Sachin Rekhi

OCTOBER 25, 2016

While every product team I've worked with leverages customer feedback to inform product decisions in some way, most fall short of designing their customer feedback loop to maximize the benefits to the product team of gathering, recording, and synthesizing feedback. Catalog Your Sources of Feedback.

Product Research 120

Product Research Feedback Loop Feedback Software User Testing 120

Userpilot

MAY 10, 2023

TL;DR AI product management focuses on managing AI initiatives and incorporating AI-based solutions into digital products to better understand user needs and enhance customer experience. AI tools like Tobii and Affectiva help teams with usability testing by tracking user eye movements and interpreting their emotions.

Artificial Inteligence 80

Artificial Inteligence Feedback Software Research Software Analytic Tools 80

Userpilot

AUGUST 15, 2023

Start by conducting extensive market research to understand the landscape, map out the needs of individual users to understand pain points, develop a clear value proposition, and then define key performance indicators to measure progress against. Post-launch is a crucial phase too. Book a demo with our team to learn more.

Feedback Software 74

Feedback Software Research Software Analytic Tools Product launches 74

The Product Coalition

AUGUST 3, 2023

How to Achieve Success in Your Product Strategy In today’s rapidly evolving market, having a clear product vision and a well-defined strategy is essential for the success of any tech product. A compelling product vision is a guiding light, providing direction and purpose to the development process.

Vision 122

Vision Product Research User Testing Roadmap 122

Userpilot

JANUARY 22, 2024

A product marketing framework is like a compass that guides you through the complex, fast-paced world of SaaS. In this article, we dive deep into what a product marketing framework is and explore its essential components. First, you need to research your audience and the available framework options.

Feedback Software 88

Feedback Software Research Software Analytic Tools Product Research 88

Userpilot

OCTOBER 26, 2023

How can you implement them in the SaaS context? TL;DR Growth initiatives are strategies aimed at expanding a company’s customer base, market share, revenue, or profitability. Market Development involves selling existing products to new markets. To see how Userpilot helps SaaS companies grow, book the demo!

Feedback Software 91

Feedback Software Analytic Tools Research Software Data Visualization 91

Userpilot

AUGUST 10, 2023

TL;DR Product discovery is the process of researching customer problems that need solving and developing solutions they’re ready to pay for. Product discovery helps organizations mitigate risks and use resources well by ensuring product ideas are well-researched and validated. Let’s get right to it! That’s step 6.

Product Research 83

Product Research Analytic Tools Feedback Software Research Software 83

Intercom, Inc.

NOVEMBER 20, 2018

In the early stages of most SaaS startups’ lives, the CEO or founder often acts as the initial head of sales. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success. Meet your target users and get feedback. What words do they use?

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Userpilot

JUNE 14, 2023

In this article, we will delve into the potential of product feedback survey templates and a comprehensive collection of them. TL;DR A product feedback survey is a structured tool for gathering customer feedback on products or services. What is a product feedback survey? Bug report survey template in Userpilot.

Product Research 88

Product Research Feedback Software User Testing Customer Feedback 88

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? They lead a team that consists of developers and designers. In larger organizations, they may work side by side with QA engineers, product marketers , data analysts , or product ops managers. In structure by metrics, different teams work to improve different KPIs.

Analytic Tools 79

Analytic Tools Feedback Software Research Software Product Research 79

Userpilot

NOVEMBER 10, 2022

A common customer pain point in SaaS is limited product functionality – it’s not enough to help the customer complete their jobs to be done. To address customer pain points, run in-app surveys to ask customers for direct feedback. State of SaaS Report Findings. Perform qualitative customer research.

User Friction 82

User Friction Customer Experience User Testing Product Research 82

Userpilot

SEPTEMBER 11, 2023

It involves market research, goal setting, and the development of your go-to-market strategy. The launch phase, on the other hand, is your time to execute and implement your marketing strategy. Choosing the right tool to work with can make your life easier. Sample user persona for a product marketer.

Product launches 96

Product launches Product Research Data Visualization Research Software 96

Userpilot

JANUARY 31, 2022

The different specialization categories: core product manager, growth product manager, technical product manager, platform product manager, and innovation product manager. Run continuous market research, discovery, and/or user research to better understand how to solve problems. Platform Product Manager.

Research Software 90

Research Software Analytic Tools Feedback Software Product Research 90

UX Planet

JANUARY 16, 2024

SELECT Branding Process by Shakuro Mistake #1: Neglecting market research Market research is the North Star of branding. This belief makes you disregard market research because you feel you already know everything customers want. Start early: Begin the research process at the inception of your branding idea.

Branding 90

Branding User Testing Product Research Data Visualization 90

DISQO

JANUARY 27, 2020

As approaches to data collection evolve along with the increased pace of decision making within businesses, the dynamic between researchers and product management teams is changing. Researchers want to know what makes them tick. Product managers want to build solutions they’ll love. All data are not equal.

Research Software 52

Research Software User Testing Product Research Feedback Software 52

DISQO

JANUARY 27, 2020

As approaches to data collection evolve along with the increased pace of decision making within businesses, the dynamic between researchers and product management teams is changing. Researchers want to know what makes them tick. Product managers want to build solutions they’ll love. All data are not equal.

Research Software 52

Research Software User Testing Product Research Feedback Software 52

Userpilot

JULY 23, 2023

Trying to figure out what your B2B marketing team structure should be? Whether you want to bring in more demand from marketing campaigns or retain customers through better in-app communication – the right marketing team is a must. A content marketing team for driving traffic and engagement through valuable content.

B2B 77

B2B Research Software Feedback Software Customer Experience 77

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Whereas many organizations have deep and meaningful expertise doing large-scale market research, their findings are hitting critical limitations. No one wants to be the next Blockbuster.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Whereas many organizations have deep and meaningful expertise doing large-scale market research, their findings are hitting critical limitations. No one wants to be the next Blockbuster.

User Testing 40

User Testing Research Software Product Research Market Research 40

Userpilot

MARCH 4, 2021

In-app survey questions can be one of the most effective tools when running product research. We’ve put together a quick guide for you, including best practices, desired outcomes, and examples of questions you must ask your users in-app to help various teams. Benefits of In-App Survey Questions. Table of Contents.

Product Research 105

Product Research User Testing Feedback Software Research Software 105

Userpilot

SEPTEMBER 14, 2022

Both Product Marketing and Product Management teams need to work together. Product marketing is responsible for market research, product development, branding, advertising, and pricing. Look back and learn- collect feedback and improve. Market Research. Product Development. Advertising.

Product Research 80

Product Research Feedback Software Research Software Product Marketing 80

The Product Coalition

JULY 6, 2022

The majority of such apps have undergone iterative and incremental development to enhance and improve their features. It is a methodology that is followed by a majority of software development companies today. It’s an actionable framework to achieve this product-market fit. But it is not the only game in town.

Startups 123

Startups Feedback Software User Testing Product Research 123

Usersnap

MARCH 19, 2019

As a product manager or a SaaS company owner, what is your main drive in building new products? Do you consider customer feedback? Should the Voice of Customer influence product development? You may have realized how customer feedback has become a huge focus in recent years. What impacts your decision-making process?

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Userpilot

OCTOBER 25, 2022

Product managers conduct primary and secondary market and customer research to find the target market and identify opportunities that existing products don’t satisfy. Market research, differentiation, and positioning are necessary to prepare for the product launch. Conduct market research.

Product Research 85

Product Research User Testing Customer Feedback Research Software 85

DISQO

MAY 6, 2020

So CEO Jeff Dailey convened a group of superstars from within Farmers to operate independently, to develop products and services tailored for modern consumers, and to do so without disrupting the core Farmers system, processes, products or distribution model. A lot has changed since the 80s, especially technology.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

DISQO

MAY 6, 2020

So CEO Jeff Dailey convened a group of superstars from within Farmers to operate independently, to develop products and services tailored for modern consumers, and to do so without disrupting the core Farmers system, processes, products or distribution model. A lot has changed since the 80s, especially technology.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

Usersnap

DECEMBER 1, 2021

You may be asking, what is the voice of the customer (VoC), and how can I use a voice of customer survey to improve my SaaS business? Often shortened to VoC, voice of customer, or voice of the customer, is a method of market research that paints a picture of your customer’s experience with your website or product.

Product Research 91

Product Research Feedback Software Customer Feedback User Testing 91

Usersnap

AUGUST 25, 2021

Are you part of a SaaS company? Especially because in critical moments, you rely on the importance of customer feedback to grow your profits. There are a multitude of SaaS businesses springing up, as businesses continue to become more digital. Still unclear how customer opinions and feedback can help you grow?

Feedback Software 52

Feedback Software User Testing Customer Feedback Research Software 52

Userpilot

SEPTEMBER 23, 2022

Product-market fit and product development are interconnected and happen in parallel. The product market fit framework is a strategy that helps achieve and maintain the PMF. Measuring product market fit can be done through PMF surveys and by tracking the LTV:CAC ratio , retention rate , and NPS.

User Testing 59

User Testing Product Research Feedback Software Framework 59

ProductPlan

FEBRUARY 3, 2022

A product ops manager (or team) exists to support the product team by: Facilitating user interviews and other market research. Developing business processes to streamline product development. Managing tools (for roadmapping, prototyping, etc.) Strengthen Product Feedback Loop.

Product Research 95

Product Research User Testing Data Visualization Customer Experience 95

Usersnap

FEBRUARY 5, 2024

Uncover the secrets of seamless and feature adoption and discovery with us—a thrilling promise that can revolutionise SaaS product adoption. Stakeholder management challenges Navigating stakeholder management , the survey phase in the discovery process can be challenging without proper tools. Table of content ?

Product Research 52

Product Research Onboarding KPIs User Testing Feedback Software 52

Userpilot

OCTOBER 13, 2022

To differentiate your product successfully, conduct market research, track product usage , and collect feedback to identify user needs. Product-market fit is a good indication of how competitive your product is. Having a clear vision will allow you to develop a robust strategy to realize it. Book the demo!

Product Research 81

Product Research User Testing Feedback Software Research Software 81

The Product Coalition

MAY 13, 2020

Together they talk through what they want to build, and then the POM handles some of the the more nitty-gritty tasks, like data gathering and market research. They keep the Product Manager supplied with the tools and information they need to get their job done. A Product Ops manager can hand this over, along with other data 2.

Product Research 148

Product Research Data Visualization User Testing Research Software 148

Revulytics

MARCH 20, 2018

In his book, “ What Do You Want Your Customer to Become ,” author and MIT Research fellow Michael Schrage challenges his readers to think beyond the traditional criteria that go into calculating what is agreed upon across industries as one of the most important metrics to measure – customer lifetime value.

Data Visualization 60

Data Visualization Analytic Tools Customer Feedback User Testing 60

CardBoard

AUGUST 24, 2023

Product Ops is a function within an organization that focuses on improving the process of product development and delivery. This includes strategic planning, collaboration between teams, handling customer feedback, analyzing data, and managing product launches. What is Product Operations?

Data Visualization 52

Data Visualization Product Research Customer Feedback Feedback Software 52

The Product Coalition

NOVEMBER 26, 2019

Managers and product managers are often frustrated by the apparent lack of care the development team is showing for the needs of the business. It’s tempting to think that the developers?—?engineers, Departmental goals and incentives further push developers towards building robust, scalable, elegant software. Development

Onboarding KPIs 78

Onboarding KPIs Product Research Agile User Testing 78

DISQO

FEBRUARY 24, 2020

The research, conducted in December 2019, was the fifth annual report on the trends affecting product management teams in companies both large and small. Cross-functional collaboration can play an important role for product teams in 2020: 51% of respondents collaborate with market research on less than half their product projects.

Data Visualization 52

Data Visualization Reporting Tools Product Research Customer Feedback 52