Usersnap

JULY 11, 2021

Use your documentation. When it comes to amazing customer support, a great documentation is inevitable. Using your documentation to onboard new employees on the support team, and also company-wide, helps them to learn your product and get deeper into it. See your documentation as an extended customer support channel.

User Testing 52

User Testing Customer Feedback Customer Experience Feedback Software 52

Userpilot

JUNE 12, 2024

Best tool to enhance collaboration and productivity – Confluence : With Confluence, you can create documents as a team, provide feedback , and collaborate on whiteboards. Best tool for marketing automation – HubSpot : This tool helps users to grow traffic, convert more visitors, and create an efficient inbound marketing campaign.

Feedback Software 52

Feedback Software Research Software Analytic Tools Product Marketing 52

Intercom, Inc.

MARCH 29, 2022

We had an inbound sales team as well, basically quite a few groups. So tell us about how you’ve differentiated there. One, differentiation, and two, industry standards”. One, differentiation, and two, industry standards. Differentiation, the attraction of the new solution, the reason to buy Intercom.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Intercom, Inc.

APRIL 29, 2021

Before, I was working in other startups, working in content marketing, doing lead generation and inbound marketing but with a strong focus on telling brand stories and creating different types of formats of content. I’m super excited. So I’m currently working at 360Learning as Director of Content. How did that come about?

Marketing 118

Marketing Onboarding KPIs B2B Feedback Software 118

Userpilot

JUNE 26, 2024

Best tool to enhance collaboration and productivity – Confluence : With Confluence, you can create documents as a team, provide feedback , and collaborate on whiteboards. Best tool for marketing automation – HubSpot : This tool helps users to grow traffic, convert more visitors, and create an efficient inbound marketing campaign.

Research Software 40

Research Software Feedback Software Analytic Tools Product Marketing 40

Pragmatic Marketing

OCTOBER 11, 2019

You know, I think we always want to tell an interesting and unique and differentiated story but we don't want to just make it up. Do you have documents that you use. You know, we have our inbound conference every year, which was where we launch the majority of we were to do a lot of launches. It was last week.

Product launches 70

Product launches User Testing Research Software Product Research 70

Pragmatic Marketing

OCTOBER 11, 2019

You know, I think we always want to tell an interesting and unique and differentiated story but we don't want to just make it up. Do you have documents that you use. You know, we have our inbound conference every year, which was where we launch the majority of we were to do a lot of launches. It was last week.

Product launches 70

Product launches User Testing Research Software Product Research 70

Business of Software Conference

MAY 21, 2020

They can always increase the base salary or in a few extra is restricted documents. For comparison I spent nearly five weeks in December for some companies interview process further documentation, snapshot coding challenges, personality tests technical interviews and, in the end, I got to a generic rejection email.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Gainsight

DECEMBER 23, 2019

And when I was trying to figure this out, I had no idea when I was a CO, I hacked it and I looked at every public company document and I figured out that on average, and I talked to everyone I knew, on overage when people were at scale they were budgeting about $2 million per CSM. So, is there inbound coming in?

Customer Experience 52

Customer Experience Onboarding KPIs User Friction Data Visualization 52

Userpilot

JUNE 26, 2025

This color-coding makes it easy to differentiate between content at a glance, so navigation feels effortless. Product documentation” covers in-depth technical guidance, while “Help and FAQs” provides bite-sized answers to popular questions. I also enjoy the use of icons and GIFs throughout these sections.

Feedback Software 80

Feedback Software Research Software Analytic Tools Data Visualization 80

Business of Software Conference

JANUARY 16, 2020

What our customers love so much about you and they said oh we have this thing we have a patent on it and they had some name for it but I forget what it was but it is it’s basically what it was is super secure context aware file sharing so your lawyer has documents you want to look at those documents.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108