Userpilot

APRIL 8, 2022

Going global was difficult for Prowly, but after a year and a half, they found that their differentiating factor was catering to SMBs rather than enterprises. Then we added inbound marketing which added the number of leads which, in turn, meant more conversions. First the features, then the inbound marketing. Design/Packaging.

User Testing 98

User Testing Feedback Software Research Software Product Marketing 98

Userpilot

MARCH 29, 2024

This leads to improved brand awareness and differentiation from other brands. Differentiation : Inventive and engaging experiences help you stand out from the competition by showcasing your brand personality and values in a unique and memorable way. Brand activation campaigns help you build an emotional connection with your audience.

Branding 105

Branding Analytic Tools Feedback Software User Testing 105

Intercom, Inc.

OCTOBER 29, 2020

Frequent touch points and positive interactions will create strong relationships and build customer loyalty. Frequent touch points and frequent positive interactions. I hope it ends peacefully, I hope we find a vaccine, I hope all sorts of positives come out of the far side of it, but I can’t say I’ve been enjoying it.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Mixpanel

FEBRUARY 23, 2021

Taking a cue from corporate finance, their framework uses a series of measurements—growth accounting, cohort analysis, and customer distribution—to provide a quantitative view of a company’s level of product-market fit. “Really exciting and positive team morale is a great sign of product-market fit. Bonus advice we love.

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

Gainsight

DECEMBER 23, 2019

I think critical to onboarding we found as a couple of really useful tools, certainly capturing what we used to call at ClearSlide and now we call it something different at Optimize, but is essentially the positive business outcome. So, is there inbound coming in? So why they purchased from you? Are you involved in pre-sales?

Customer Experience 52

Customer Experience Onboarding KPIs User Friction Data Visualization 52

Intercom, Inc.

MARCH 29, 2022

Loyalty comes from a strong relationship, which itself comes from repeated positive experiences. Loyalty comes from a strong relationship, which itself comes from repeated positive experiences. We had an inbound sales team as well, basically quite a few groups. So tell us about how you’ve differentiated there.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118