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Why your privacy ecosystem is crucial in the age of GDPR

Intercom, Inc.

When the current EU data protection laws were introduced in 1995, they were governing an industry that had just launched Internet Explorer 1 and DVDs. Know your own systems. Pertinent to knowing your own systems is also tracking and reducing access to data that is not needed. Track and reduce access to data that is not needed.

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How did a Zambian architect become a Tokyo-based UX designer after studying at Stanford? – Interview with Nondo Sikazwe Part-1

freshtrax

Although the number of tourists has plummeted in the past years due to the pandemic, the percentage of foreigners in Tokyo has been increasing since 2014 with internationalization rapidly progressing in the city. It was a project to design public housing in a new city for people who would be given accommodation by the government.

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??Shep Hyken on getting customers to come back again and again

Intercom, Inc.

” When you have that word followed by something positive, that’s predictability, and that’s what drives customers to come back because they’re using that word, always. The reason you don’t want to is that if you do that, you’re back into a commodity trap where you’re not differentiated enough.

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Shep Hyken on fostering the cult of the customer

Intercom, Inc.

And while more paths of communication mean more opportunities to make a positive impact, they also require you to tailor the right messaging to the right channel. Map out every touchpoint between you and your customer and focus on making them as positively unforgettable as possible. But the best companies have a system in place.

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BoS USA 2023 – The Sigmacorn Notes

Business of Software Conference

For example: a statement such as “Our company makes a cheap product with few features and great support” Pair with opposites and identify choices that companies make Act like a lawyer: make a great case for the opposition Extract choices: refine these choices into intelligent decisions that could have been made Identify attributes — there are no strengths (..)

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Six-and-a-half Philosophies for Experience Design & Innovation

UX Planet

Whether it’s a town with a waterfall called “falls,” a famous man who founded the area, or just simply differentiating an ‘upscale area’ from a ‘rough area,’ the events that happen at a location define it. We want to invoke positive emotion and create a community, letting those who participate in the community influence it.

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What Makes Amazon’s Product Strategy So Sticky?

ProductPlan

Open 24 hours a day, the site was user-friendly, encouraging browsers to post their own reviews of books and offering discounts, personalized recommendations, and searches for out-of-print books.”. It provides: “on-demand cloud computing platforms and APIs to individuals, companies, and governments, on a metered pay-as-you-go basis.