Remove Document Remove Inbound Remove Messaging Remove Positioning
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How GetAccept uses all of Intercom to grow its revenue by 450%

Intercom, Inc.

Enter GetAccept , the all-in-one platform for B2B sales teams that brings video, live chat, proposal design, document tracking and e-signatures together to simplify the life of a sales team. After trialling some other solutions, we chose Intercom because it centralizes inbound and outbound conversations without the friction that CRMs add.” .

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Intercom’s product principles: Creating personal products by design

Intercom, Inc.

My team is focused on building and aligning various channels of communication between customers and end users to enable faster resolution – mediums like messaging, email, video/voice, and social channels. Supporting the exchange of PDF documents on WhatsApp to save customers from having to switch channels to share necessary information.

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The Most Hands-on Guide for SaaS Go-to-Market Strategy and Product Launch Plans

Usersnap

By understanding your ideal customer profile (ICP), competitors, messaging, and more, your business will be prepared for whatever comes its way and set for success. The marketing strategy for product-led growth is more inbound and you let the product speak for itself. Will I focus more on inbound or outbound sales, or both equally?

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12 Best Customer Engagement Platforms in 2024

Userpilot

MoEngage is the best AI-powered in-app messaging platform. They aim to support users, help them achieve their goals, and create positive experiences. You can use those UI patterns as standalone messages or combine them into an interactive walkthrough. UserGuiding is the best customer interaction platform for small businesses.

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Customer Education & Training: The Investment That Keeps on Giving

Gainsight

A marketing professional may get excited about creating an email campaign through an email software solution, for example, but she will be very excited when they improve their conversion rates after a simple change to the message. High-quality written documentation is searchable, well categorized, and easy for users to access.

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13 Brand Activation Examples From Famous Brands to Inspire You

Userpilot

People love to document and post about them. You can use viral messaging, for example, to force customers to pay attention to your brand and ignore other brands. For instance, you can induce customers to share their positive experiences with your product on social media.

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Strategies to take your customer support global

Intercom, Inc.

Global support teams can positively influence customer retention, especially if they provide service in their customers’ native language. Customers who receive a positive support experience from a company are 65% more likely to recommend that company to a friend. Improved global customer retention.