Intercom’s product principles: Shaping the solution to maximize customer value
Intercom, Inc.
AUGUST 10, 2022
I expect my tenured engineers to be just as involved and capable of onboarding product managers and designers as they are their engineering peers. When we began planning for our Inbound Custom Bots, the best solution design on offer was not the best overall solution – it would have been too expensive and time consuming to build.
Let's personalize your content