Product Talk

FEBRUARY 2, 2022

Engineers often generate the best solutions. This is because they have a depth of knowledge of what’s possible technically. It’s a complex platform that allows teams to stay in touch and there are a lot of possibilities for integration beyond that,” says Ellen. Ellen shares a specific example about missed messages.

Product Research 270

Product Research User Testing Engineering Testing 270

Userpilot

JANUARY 9, 2024

In the market for product design tools to support your workflows and help your team work better? A quick Google search will show you heaps of tools, and you may even experience decision fatigue trying to choose the best. In this article, we distilled it to just 15 tools, showing each product’s strengths and weaknesses.

Data Visualization 105

Data Visualization Research Software Analytic Tools Feedback Software 105

Alchemer Mobile

JULY 16, 2019

Consider these scenarios for a moment: Scenario 1 : Supermarket giant, Tesco launches a mobile app for customers. This initiative results in 900,000 app downloads in less than a year, a 130 percent boost in online sales, and a 76 percent increase in app usage. Scenario 3: Using futuristic technology can pay handsomely.

Analytic Tools 159

Analytic Tools Research Software Feedback Software Data Visualization 159

Userpilot

OCTOBER 25, 2022

Looking for the best tool for onboarding new customers for your SaaS company? There are plenty of solutions for onboarding new customers on review sites, but they don’t make the choice any easier. video tutorials , in-app guidance flows, chat support, and more). Appcues: best tool for mobile user onboarding.

Analytic Tools 94

Analytic Tools Feedback Software Research Software Data Visualization 94

Userpilot

SEPTEMBER 22, 2021

Why do you track online engagement for your SaaS app? To do that, you need the best engagement tools. In this article, we discuss what engagement tools are and why you need them for your SaaS. In addition to that, we will analyze some of the best engagement platforms available. What are engagement tools?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks!

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

JANUARY 27, 2021

How important is the ease of use for the success of your SaaS company? Pawel Banhegyi asked 98 SaaS businesses a bunch of questions that revealed why you should make the ease of use and good, intuitive UX an absolute priority! What about software solutions they have to review based only on a single web page?

Research Software 111

Research Software Feedback Software User Testing Data Visualization 111

Gainsight

AUGUST 24, 2020

Such tech-touch onboarding would boost brand affinity for end-users who embrace (and would likely evangelize) a product with robust features and functionality that’s also easy to navigate and has built-in responsiveness and support. . You can also listen to the recording here or download the presentation here. . Onboarding workflow.

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Onboarding KPIs Technical Review Data Visualization Feedback Software 105

The Product Coalition

MAY 27, 2020

Here I explain some localization best practices and solutions. Start on the right foot By factoring in a localization process from the get-go and choosing the right translation software and vendor, translations can be automated and accelerated on a technical level. And it’s also become the epitome of user-friendliness.

Feedback Software 134

Feedback Software Technical Advisors User Testing Software Review 134

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. Almost all apps experienced significant change in their DAU due to COVID-19. Download the deck here. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Userpilot

JULY 30, 2023

Userpilot is a product adoption platform with advanced analytics features that make it a solid alternative to Heap. It enables you to analyze user behavior in-app, collect feedback, and drive engagement with in-app experiences. Heap’s Journeys feature allows you to analyze the paths that users take inside the product.

Data Visualization 98

Data Visualization Analytic Tools Software Review Technical Review 98

Userpilot

NOVEMBER 17, 2021

It’s hard to argue with WalkMe’s reputation for digital adoption solutions. After all, it’s the onboarding software of choice for 30% of Fortune 500 companies. This article will lay out the good, bad, beautiful, and ugly of WalkMe product tours to help anyone contemplating their platform for user onboarding needs. Impressive?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

UX Planet

AUGUST 16, 2024

Whether the project is sparked by an urgent need to transition to the latest tech stack or a calculated rebranding effort, creating a comprehensive website redesign project plan is vital for success. Does your current website suffer from outdated technologies that hamper user experience? Are conversions on the site falling short?

Analytic Tools 97

Analytic Tools Data Visualization Research Software Feedback Software 97

Alchemer Mobile

AUGUST 25, 2020

For some brands, they’re moving the mobile app experience out from product and into marketing. Due to rapidly-evolving technology, customers have high expectations for the products they use. You don’t need a technical degree to be a strong PM. do not interface with developers in a technical way).

Technical Review 130

Technical Review Product Manager Product Management Software Review 130

Userpilot

JANUARY 29, 2020

For SaaS companies, keeping customers on board and engaged is the name of the game. Suggestions and feedback based on first-hand experience. The premise of the “customer lifecycle” is based on the idea that the SaaS customer journey should be unending and ever-evolving. Potential solutions to provide at each stage.

Feedback Software 93

Feedback Software Analytic Tools User Testing Customer Experience 93

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. To find out why people had stopped using the app, we did what we always do.

Research Software 96

Research Software Analytic Tools Feedback Software UX 96

Userpilot

JANUARY 29, 2020

For SaaS companies, keeping customers on board and engaged is the name of the game. Suggestions and feedback based on first-hand experience. The premise of the “customer lifecycle” is based on the idea that the SaaS customer journey should be unending and ever-evolving. Potential solutions to provide at each stage.

Feedback Software 92

Feedback Software Analytic Tools User Testing Customer Experience 92

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. It also supports both mobile and web apps.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

MAY 17, 2024

Looking for the perfect product feedback tools for collecting insightful data? With so many similar tools available on the market, it can seem difficult to pick the best one for your company. TL;DR A product feedback tool is software designed to simplify the process of gathering, organizing, and analyzing user feedback.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

AUGUST 22, 2024

You will also learn about two alternative product analytics solutions for event tracking; Userpilot and Google Analytics 4. TL;DR Amplitude is an analytics platform that enables businesses to monitor user interactions throughout the customer journey. This means it might not be the right tool for users without technical expertise.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JULY 18, 2024

According to our latest NPS benchmark report, the average NPS in SaaS is 35.7. Let’s explore our product metrics benchmark and learn: What NPS is and why it’s important for SaaS businesses. According to our benchmark report that pulled data from 229 B2B SaaS companies, the average NPS is 35.7, while the median NPS is 39.

Data Visualization 105

Data Visualization Reporting Tools Feedback Software Analytic Tools 105

Userpilot

OCTOBER 15, 2021

Don't forget about onboarding welcome emails – pair it with in-app guidance to shorten the learning curve and help users adopt your product much easier and faster. Launch messages are all about building anticipation. There are seven types of messages you can use. Get them excited to try it. Here we go.

Feedback Software 98

Feedback Software Research Software Product launches User Testing 98

Usersnap

JANUARY 20, 2023

When choosing an appropriate customer support tool, you want to make sure that it ticks all the boxes your team requires. Each method requires different tools to achieve the desired outcome. To be successful, you need to equip your support staff with the right customer support tools to deliver superior customer service.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. Customer feedback is any information provided by customers about their experience with a product or service.

Feedback Software 52

Feedback Software Analytic Tools User Testing Data Visualization 52

UX Studio

MARCH 13, 2023

I have been learning about self-awareness and the importance of mental health over the past 10 years, but I hardly used mobile apps or such to support my mental state. Still, there is no magic tool that works for everybody and helps in every situation. this end, there are quite a few tools that can help.

Research Software 83

Research Software Feedback Software Reporting Tools Onboarding KPIs 83

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When tools and systems are not created with them in mind, they lose trust and understanding. Given that data teams can’t be everything to everyone, each department starts grasping at different tools.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

Usersnap

APRIL 2, 2023

As a SaaS business, we’re regularly trying new products and tools to help us with DevOps. We recently started to evaluate a lot of different SaaS monitoring tools and wanted to share some of our findings. You’ll find some thoughts about the following tools in this post. So why should you consider Sematext?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

The Product Coalition

OCTOBER 30, 2019

Here’s the good news if you’re working on a mobile product: App installs are increasing worldwide. App Downloads Worldwide. 477 apps find their way into the app store every week. Short reminder: A mobile SDK (“Software Development Kit”) is a piece of code that enables your app to communicate with 3rd parties.

Analytic Tools 88

Analytic Tools Data Visualization Feedback Software User Testing 88

ProductPlan

NOVEMBER 9, 2020

Customer feedback is the lifeblood of customer-centricity. It’s impossible to create and improve products without understanding customers’ experience, especially when customers have unengaged and do not provide feedback. But you can’t limit your feedback collection to the customers who are proactively offering it up.

User Testing 98

User Testing Customer Feedback Customer Experience Feedback Software 98

Userpilot

JANUARY 26, 2021

One tool to achieve this is customer journey analytics software. The software delivers context and clarity to the complicated multichannel customer journey. What Is Customer Journey Analytics Software and How Do Companies Use It? Some choices for Customer Journey Analytics Software are Indicative, WebEngage, and Woopra.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Intercom, Inc.

JANUARY 5, 2023

He’s worked to improve the call center experience in the 1990s, becoming Amazon’s first Worldwide Vice-President of Customer Service, and, in the early 2000s, started a CX consulting firm, Driva Solutions, which helps businesses create great experiences to this day. It’s a business tax software company called Xero.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Product Innovation Educators

NOVEMBER 14, 2022

We were a product-led company, meaning people would download the Chrome extension we’ve built and use it to solve their day-to-day tasks. The call to action was, “You need to go download this because you’re spending too much time creating documentation.” We had to be really tight on that messaging.

Product launches 99

Product launches Development Team Review Technical Review Customer Feedback 99

Usersnap

JUNE 17, 2019

But, as a customer service agent or the feedback receiver, you know customers are sometimes just as guilty. How do you shorten the tedious back-and-forth cycle in clarifying technical issues? It’s the message and the way they convey it that makes the matter confusing. Canva quickly realized that they needed a better solution.

Reporting Tools 76

Reporting Tools Feedback Software User Testing Customer Feedback 76

Indicative

JUNE 1, 2020

One of the driving forces is the speed of growth in the sector, especially due to COVID-19’s shelter-in-place measures. With marketing spend decreasing across the board due to COVID-related budget cuts, every dollar you invest needs to yield a clear revenue outcome. Competition for attention spans in the gaming industry is fierce.

Data Visualization 129

Data Visualization User Testing Marketing Customer Feedback 129

Product Innovation Educators

AUGUST 14, 2023

He is convinced that product is the single most important success driver for tech companies, which is why he founded Prodify to share what he learned from being an advisor to over 50 tech companies to realize their full potential. Ben has led successful technology products for the last 25 years. He

Technical Review 105

Technical Review User Testing Weak Development Team Vision 105

Userpilot

MAY 27, 2023

We know that choosing the best product adoption platform for your SaaS is difficult. So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. Let’s dig in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Mixpanel

FEBRUARY 3, 2022

When you’re in the early stages of launching a new app, you’ve already got an enormous number of challenges with little time and resources to get it all done. If you don’t get your features built, you won’t have an app to launch, right? The main message is that one of your centerpiece features is “confusing” or “doesn’t make sense.”

Analytic Tools 64

Analytic Tools Data Visualization Feedback Software Technical Cofounder 64