Intercom, Inc.

NOVEMBER 30, 2021

You’ll learn the ingredients of a winning modern support tech stack and the key ways to optimize your stack through a proven framework. Download The Ultimate Modern Support Tech Stack guide. Once you’re clear on your goals, a solid framework can help you pinpoint the exact tools and capabilities your team needs to succeed.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

Intercom, Inc.

NOVEMBER 20, 2018

The “ Jobs to be Done ” framework is a useful resource to help frame the context from their side of the fence. Choose one, ensuring it can easily connect to any data sources you have (be that lead generation forms, or existing data sets) and also ensure that it can integrate with any outbound marketing tools you may have like MailChimp.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

The Product Coalition

OCTOBER 21, 2019

Product Activities Framework Our Product Activities Framework is a logical and straightforward way to analyze what product-related activities need to be carried out in your organization, and where these activities should sit. Or you may be heavily involved in either inbound or outbound activity.

Outbound 60

Outbound Inbound Product Management Product Manager 60

Userpilot

MAY 19, 2021

Before we dive into some of our favorite channels out there in 2021, you should first take a look at choosing between inbound or outbound. SaaS Inbound Marketing. Inbound marketing means creating valuable content for your target audience to help them find you themselves. SaaS Outbound Marketing. Social Media.

Research Software 119

Research Software B2B User Testing Customer Experience 119