Alchemer Mobile

FEBRUARY 2, 2021

As they wait for the downloads to come, they realize—all too late—the fallacy of this assumption. Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy. Five-star ratings?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Intercom, Inc.

JUNE 1, 2021

As a result, we’ve seen some major, long-lasting changes to how businesses and consumers communicate and build relationships with one another: The popularity of messaging channels is on the rise – messenger-based support is now the second most used support channel. Download your copy of the thought leadership paper now. Sound familiar?

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Alchemer Mobile

SEPTEMBER 19, 2019

Today, Apple releases the latest version of its most popular operating system, iOS (as well as the re-branded iPadOS), to hundreds of millions of customers worldwide. What this means for marketers, product people, and technology organizations is that you can’t rely on this email address to actually identify or contact your customers.

Technical Review 200

Technical Review Technology Product Marketing Marketing 200

PMLesson's Ace the PM Interview

JANUARY 15, 2021

One of the most common system design questions you'll come across during your product management or technical program management interviews are those asking to design some well-known product or technology from the ground up. These include: sendTweet(message). Requirement 2. In this case, it is Twitter. followUser(userID).

Systems Review 75

Systems Review Technical Review Data Visualization Customer Experience 75

Userpilot

OCTOBER 30, 2023

Looking for a good in-app messaging tool and wondering which one of Appcues, Chameleon, and UserGuiding is the best option for your SaaS company? There are plenty of tools for in-app messaging on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Messaging 52

Alchemer Mobile

MARCH 18, 2021

While we encourage you to download the full guide and dive into the data, we also hosted a webinar revealing some of the key takeaways from the report if you prefer to digest information in video format. Almost all apps experienced significant change in their DAU due to COVID-19. Download the deck here. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Intercom, Inc.

FEBRUARY 10, 2022

So, we decided to host a webinar with three customer support experts and ask them what the biggest trends in customer support are and how they plan to tackle them – from budget cuts to increasingly disconnected tech stacks to employee burnout and turnover. Today’s episode is a roundup of some of those conversations. Fast forward one year.

Reporting Tools 211

Reporting Tools Research Software Feedback Software User Testing 211

UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. Fintech, Healthtech, Edtech – what sort of tech is used within them? Fintech, Healthtech, Edtech – what sort of tech is used within them?

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Gainsight

FEBRUARY 10, 2022

They monitored product use, flagged any unhappy customers, and ran Quarterly Business Reviews (QBRs) to maintain the current customer base. Sales relies on CSMs for opportunities, Marketing looks for customer advocates and helpful messaging to produce and attract more customers. Due to the nature of support, it is a reactive role.

Customer Experience 97

Customer Experience Onboarding KPIs Software Review Technical Review 97

Userpilot

MARCH 29, 2024

Tableau builds trust with potential customers on software review platforms. You can use viral messaging, for example, to force customers to pay attention to your brand and ignore other brands. This will enable you to tailor your messaging to their specific needs. Userpilot uses content marketing to increase brand awareness.

Branding 93

Branding Analytic Tools Feedback Software User Testing 93

Mironov Consulting

NOVEMBER 15, 2023

  For the last 6 months, many of my discussions with product leaders have been about how to apply good product fundamentals to AI – when so much of the broader conversation is shallow or technically suspect or reduces everything to generative apps.   8000 downloads, 2000 trial users!    (GDPR? 

Data Visualization 76

Data Visualization Artificial Inteligence Technical Review User Testing 76

Revulytics

APRIL 30, 2019

Luckily Revulytics can make this easy for you with its ReachOut in-app messaging technology. What is In-App Messaging / In-App Marketing? In short, in-app messaging is a great way to interact with your users and share important information while they are engaged with your product. Using ReachOut for Drip-Campaigns.

Analytic Tools 59

Analytic Tools Messaging Data Visualization Reporting Tools 59

Usersnap

MARCH 16, 2023

Their mission is to eliminate useless time and effort spent on inefficient systems, and this is reflected in all of their payment solutions. Getting a direct link to the payment portal means you can send the information through apps, web shops, and text messages.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

Userpilot

JANUARY 9, 2024

Supports cross-platform tools via integrations : Userpilot allows you to integrate with other apps in your tech stack and simplify your workflows. Steep learning curve due to its numerous features and the unfamiliar terminologies it uses. You can also download it as a Windows or Mac app. Customer lifecycle reporting.

Data Visualization 98

Data Visualization Analytic Tools Research Software Feedback Software 98

Userpilot

MAY 12, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Gainsight

DECEMBER 8, 2022

The company has two products, a Management Information System to automate school workflows, saving teachers time, and benchmarking analytics to identify areas of concern and reduce time to intervention. Ismet wanted to reimagine the existing tech touch program to improve inefficiencies and provide a better customer experience.

Customer Experience 52

Customer Experience Analytic Tools Strategy Reporting Tools 52

Intercom, Inc.

JANUARY 5, 2023

” So I clicked on the Bluetooth symbol and it said, “All you have to do is download the app and you can control your Dyson’s air purifier from wherever you are.” I want to learn about whether this new release is really going to help me and if it’s compatible with the system I have.”

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

The Product Coalition

SEPTEMBER 20, 2020

Download the ’Scrum Anti-Patterns Guide’ for Free Proven Stakeholder Communication Tactics Judging by my experience, the following stakeholder communication tactics have proven useful, if actively pursued from the beginning. A too frequent Sprint Review, for example, every week, tends to wear off quickly, as not much novelty can be provided.

Data Visualization 111

Data Visualization Technical Review Reporting Tools Software Review 111

Userpilot

MAY 26, 2024

With so many alternatives on review sites, it’s a bit tricky to really choose one. NPS targeting : Use NPS results to encourage promoters to review your product on app stores or ask detractors for more feedback. Segment users based on survey results and target them with personalized messaging. You’re on a budget.

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

Userpilot

FEBRUARY 21, 2023

Pros of Heap Easy to set up without technical skills Thanks to auto-capture, you don't have to define events you want to track Real-time reports Cons of Heap Heap is a fairly complex tool, so may not be suitable for beginners It creates a lot of data which may be expensive to store and difficult to retrieve What do users say about Heap?

Data Visualization 96

Data Visualization Analytic Tools Feedback Software Reporting Tools 96

Amplitude

NOVEMBER 26, 2019

People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When tools and systems are not created with them in mind, they lose trust and understanding. Strategy 2 — Systems. Our data systems are communicating to its users. Allow for non-technical colleagues to explore data.

Data Visualization 137

Data Visualization UX Analytic Tools Reporting Tools 137

eG Innovations

JULY 27, 2021

This app enables system administrators, IT operations staff and site reliability engineers to continue to track the status of their key applications and infrastructure from their smart mobile phones and tablets, providing anytime, anywhere and on any device monitoring and diagnosis. Use Cases for the eG Monitoring Mobile App.

Software Review 52

Software Review Data Visualization Systems Review Enterprise 52

Mixpanel

OCTOBER 17, 2022

But at Immobiliare, we’ve found that optimization through new technologies is the best way for us to scale our operations. We started targeted campaigns using cohorts generated in Mixpanel that went on to be distributed through customer messaging. Simply put: We wouldn’t be able to sustain our level of growth without Mixpanel.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 52

Userpilot

MAY 27, 2023

So we decided to write a more in-depth comparison of the three tools – going into more detail about the tools’ features, use cases, pros, and cons – than what you’ll find on review sites. ShoutOuts operate like SmartTips but are geared toward in-product messaging. Let’s dig in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 12, 2024

Userlane for self-service support It’s one thing to build a great product; it’s another thing to build a system of quality support for your users. This ensures that your messaging and tours are always relevant and timely. Userlane boasts of some great reviews on G2. On G2, Userlane has 5-star and 4-star reviews only.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

The Product Cafe

NOVEMBER 6, 2022

While the Wii was a huge success, its successor, Wii U fell short, mainly due to its poor marketing strategy. But what made Reddit stand out was the upvote/downvote system. What the founders understood was that creating a whole new product with completely new features might not click with a consumer-based tech product.

User Testing 52

User Testing Research Software Feedback Software Product Research 52

ProductPlan

AUGUST 23, 2022

Your product will integrate with accounting software, CRMs, and inventory systems. Yet, once a customer buys or licenses or downloads your product, they’re free to use it however they’d like. By building a product launch steeped in empathy, the messaging can shift from “what this product does” to “how this product can help you.”

User Testing 52

User Testing Research Software Feedback Software Product Management 52

Indicative

APRIL 15, 2020

But the tech sector is still far away from attaining this goal. Marketing has and always will be about reaching the right audiences, with the right message, at the right time in a customer’s journey. Step 3: Create systems that empower everyone to see the same quantitative picture. These shareable systems will change your life.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Marketing 105

Reveal

JUNE 27, 2022

DO: Evaluate the technology you’re using to deploy embedded analytics. Even though there are many technologies making embedding analytics into your applications easy, you still need to take the time to ensure you’re picking the best technology for your own unique business use case. Harness the Power of Data.

Data Visualization 78

Data Visualization Embedded Analytics Analytic Tools Research Software 78

The Product Coalition

FEBRUARY 6, 2020

Challenges The most serious challenges for marketing organizations are: hiring staff with up-to-date digital skills such as data analytics, technical expertise, and marketing automation; innovation scaling; integration of multiple marketing tools; centralized collection and management of data and communications. The biggest jump was in 2018.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Userpilot

MARCH 16, 2024

With so many alternatives on review sites, it’s a bit tricky to really choose one. It accomplishes this through in-app guidance and messaging to provide on-demand support whenever it’s needed. According to no-code advocates, technology should enable and facilitate creation, not act as a barrier.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MAY 12, 2024

User reviews reveal that the Growth plan starts at $995 per month. If you don’t have an in-house data analytics team with a technical background, you might be better off looking for alternatives. You’ll need basic technical knowledge to set up and track events using Amplitude. Syed Zainul A., Does Amplitude fit your budget?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

FEBRUARY 28, 2023

With numerous options for no-code growth tools available on review sites, selecting the best one can be overwhelming. According to no-code advocates, technology should enable and facilitate creation, not act as a barrier. Technical knowledge is required to get the maximum out of this product. What users say about UserGuiding?

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

MAY 12, 2024

Advanced Customer Support : With a comprehensive system, you can give users the guidance they need before they ask for it with contextual product tours. A/B Testing is only available to technical users who can code. Powerful funnel system. Messages in Beacon. What do users say about HelpHero?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Usersnap

APRIL 2, 2023

Dynatrace , the new kid on the block for full-fledged and integrated all-in-one monitoring with smart AI technology. For application monitoring, you pick from a broad range of agents that you download and deploy through scripting and then configure to your technology-specific applications. So why should you consider Middleware?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Usersnap

JANUARY 20, 2023

Customer service technologies deliver consistent, timely responses to the customer with minimal effort. Ticketing systems are the cornerstone of support software, allowing companies to track, manage, and organize requests. Common examples include Frequently Asked Questions (FAQs), user guides, or technical documentation.

Feedback Software 52

Feedback Software Analytic Tools Research Software Reporting Tools 52

The Product Coalition

MAY 27, 2020

Start on the right foot By factoring in a localization process from the get-go and choosing the right translation software and vendor, translations can be automated and accelerated on a technical level. Some companies, like Alconost , are able to develop custom connectors that integrate well with the company’s content management system.

Feedback Software 128

Feedback Software Technical Advisors User Testing Software Review 128