Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! If so, you’re in the right place!

Embedded Analytics 75

Embedded Analytics Data Visualization Analytic Tools Feedback Software 75

Revulytics

JANUARY 30, 2018

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Platform Support and Easy Integration You Need. Feature usage.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

Usersnap

APRIL 5, 2023

or the ROI of customer feedback and customer experience (CX) on business outcomes and metrics. Step 1: What business metrics will be most impacted through customer feedback and customer and improved experience? Business metrics ? And that’s exactly why you should calculate the ROI of customer feedback & CX.

Feedback Software 59

Feedback Software Customer Feedback User Testing Customer Experience 59

Userpilot

AUGUST 21, 2021

Wondering why your shiny new features are not getting enough user engagement? After spending months building a new feature, it is such a bummer to see users not adopting it as much as you thought they would. A product is only as good as its features. This is once they are engaged with the core features.

Feedback Software 98

Feedback Software Analytic Tools Onboarding KPIs Product Research 98

Alchemer Mobile

AUGUST 5, 2020

Step 1: Establish baseline metrics. It’s important to establish baseline success metrics so you can measure success accurately moving forward. Apptentive published our 2020 Mobile App Engagement Benchmark Report for Finance apps in early March, right as COVID-19 hit North America hard. You can download the full report here.

User Testing 246

User Testing Finance Customer Feedback Feedback Software 246

Intercom, Inc.

JULY 1, 2020

With the right approach and proactive support tools – think Outbound Messages , Product Tours , and Mobile Carousels – you can provide every customer with the fast, personal help they need at the exact moment they need it. However, only 26% are sure they have the knowledge and tools to do so.

User Friction 239

User Friction Outbound Customer Experience Onboarding KPIs 239

Userpilot

MARCH 11, 2022

To help you in your first 90 days on the job, we’ve compiled a collection of some of the best product management resources. The collection includes our favorite conferences, podcasts, blogs, books, newsletters, courses, and Slack groups for product managers. o get the sponge mode on and dive in!

Analytic Tools 90

Analytic Tools Data Visualization Research Software Feedback Software 90

Gainsight

NOVEMBER 10, 2021

Product-led growth is launching SaaS companies to success faster than ever. Unfortunately, if you’re a product leader or manager who’s in charge of building your product-led growth strategy from scratch, you may feel overwhelmed. . Enter product analytics, the secret to building your own product-led machine.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Feedback Software 52

Userpilot

NOVEMBER 30, 2021

Are you on the hunt for the perfect digital adoption platform (DAP)? In this post, we’ll break down the pros, cons, features, and pricing of using Appcues vs Userlane; plus, we’re throwing in an alternative onboarding and engagement tool that could be perfect for you! What are the key features of Appcues?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Gainsight

JULY 5, 2022

It’s about product-led growth. Though churn reduction (indicated by 83% of respondents) and product adoption (stated by 81%) were top priorities for companies during the pandemic, 45% of companies actually let their CS org drive renewals and other expansion efforts. . Ready to provide education for onboarding and customer usage.

Reporting Tools 59

Reporting Tools Analytic Tools Data Visualization Weak Development Team 59

Gainsight

FEBRUARY 21, 2020

Are you delivering a product experience your users want or are you just going through the motions? In a world full of products offering the same results as yours, one of the best ways to stand out is through your product experience. They build a product that people want to use. REGISTER NOW. Are you holding a user event?

Customer Experience 89

Customer Experience Data Visualization Feedback Software Analytic Tools 89

Userpilot

MARCH 30, 2022

Making the decision to sunset a product can be difficult. When your efforts to improve user engagement fail, killing a feature or the entire product might be what you need. Never make gut-feel decisions when deciding to shelve a product. Take a look at your revenue – is your team able to still sell the product?

User Testing 90

User Testing B2B Onboarding KPIs Feedback Software 90

Gainsight

JUNE 11, 2021

Read on for an even speedier download of today’s content. The results are increased engagement, increased productivity, and better solutions. Major Takeaways: You can’t help others if you’re not in a position to help yourself. Even in just a few interviews, you can have enough to start experimenting with new features.

Reporting Tools 91

Reporting Tools Research Software Onboarding KPIs Data Visualization 91

Indicative

JUNE 1, 2020

If you’re on a marketing team at a gaming company, you need to prepare for this shift with insight into your full customer lifecycle from acquisition to product engagement. The right customer analytics platform can help provide the insights and knowledge necessary to steer this process around data-informed decision-making.

Data Visualization 129

Data Visualization User Testing Marketing Customer Feedback 129

Gainsight

JUNE 29, 2021

Whether it provides essential software or not, every SaaS company has to work hard to keep customers satisfied and continue to subscribe. SaaS companies have pioneered Customer Success as a function, building dedicated teams to manage relationships and make sure customers are happy and seeing value from a product or service they purchased.

Reporting Tools 40

Reporting Tools User Testing Weak Development Team Onboarding KPIs 40

Intercom, Inc.

APRIL 5, 2018

For Duolingo, the world’s most downloaded education app, growth is fundamentally about retention. I later opened my own company to help tech companies grow in Brazil and Latin American countries, because I realized there was a big need and I happened to be in this really advantageous position to do that.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

Bryce York

NOVEMBER 27, 2016

Sean also popularized the term product/market fit and coined the term growth hacking. The one metric that matters for marketing today is simple: GROWTH. Imagine you ask someone on your team to build an email campaign to promote a new feature. Sustainable growth relies on consistency, rhythm and following a proven system.

Research Software 52

Research Software Analytic Tools Reporting Tools User Testing 52

Userpilot

MAY 17, 2024

Looking for the perfect product feedback tools for collecting insightful data? With so many similar tools available on the market, it can seem difficult to pick the best one for your company. TL;DR A product feedback tool is software designed to simplify the process of gathering, organizing, and analyzing user feedback.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

MAY 12, 2024

Exploring alternatives to Product Fruits? In this post, we’ll discuss exactly that – which Product Fruits competitor is best depending on the different use cases. TL;DR Product Fruits is a platform designed to help you tackle issues related to software adoption. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

JUNE 26, 2023

Picking the right product experience platform is an important task for any product manager. In this article, we’ll be conducting an in-depth analysis and comparison of the 15 best tools currently available on the market. Product teams will use all of these to craft a positive customer experience.

Analytic Tools 85

Analytic Tools Feedback Software Research Software Reporting Tools 85

Userpilot

MAY 12, 2024

TL;DR Userlane is a no-code digital adoption platform used to measure how employees use applications, identify areas for improvement, and offer real-time guidance directly within any application. If you’re on a strict budget and looking for a more affordable solution, platforms like UserGuiding, Intercom, or Intro.js

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

OCTOBER 30, 2023

Looking for a good onboarding automation tool and wondering which one of UserGuiding, Userflow, and Stonly is the best option for your SaaS company? There are plenty of tools for onboarding automation on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than UserGuiding!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

MAY 12, 2024

TL;DR Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs. With Heap, you can track user interactions in real time across all touch points within your product. Heap is one of the most sophisticated product analytics tools available in the market.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 30, 2023

Looking for a good new customer onboarding tool and wondering which one of UserGuiding, Userflow, and Stonly is the best option for your SaaS company? There are plenty of tools for new customer onboarding on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

APRIL 14, 2024

Is Userpilot or UserGuiding the best tool for user analytics? And is there a better software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Get a Userpilot demo and drive your product growth code-free. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Appcues or Spekit? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Let’s get started.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Userpilot

MAY 12, 2024

TL;DR Amplitude is a powerful analytics tool that gives organizations in-depth, real-time insights into product usage and user behavior. It offers various features, including event segmentation, funnel analysis, user cohorts, and retention analysis. Are you wondering if Amplitude is the right product analytics tool for you?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

NOVEMBER 26, 2023

Looking for a good user analytics tool and wondering which one of UserGuiding, Product Fruits, and Mixpanel is the best option for your SaaS company? There are plenty of tools for user analytics on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than UserGuiding!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

APRIL 21, 2024

Is UserGuiding or Userlane the best tool for interactive user guides? Is there a better in-app onboarding software that would better fit your needs? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. Get a Userpilot demo and drive your product growth code-free.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. Customer feedback is any information provided by customers about their experience with a product or service. Let’s dive in!

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

NOVEMBER 26, 2023

Looking for a good customer experience management tool and wondering which one of Pendo, UserGuiding, and Product Fruits is the best option for your SaaS company? There are plenty of tools for customer experience management on review sites, but they don’t make the choice any easier. Let’s compare them!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Customer Experience 52

Userpilot

OCTOBER 27, 2022

Looking for the best customer experience management tool for your SaaS company? There are plenty of solutions for customer experience management on review sites, but they don’t make the choice any easier. The best 5 customer experience management tools in the SaaS market are Userpilot, Appcues, Userguiding, Pendo, and Chameleon.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

NOVEMBER 27, 2023

Looking for a good product experience tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for product experience on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Pendo!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

OCTOBER 30, 2023

Looking for a good interactive user guides tool and wondering which one of UserGuiding, Userflow, and Stonly is the best option for your SaaS company? There are plenty of tools for interactive user guides on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than UserGuiding!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

DECEMBER 10, 2023

Looking for a good customer experience management tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for customer experience management on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Customer Experience 52

Userpilot

FEBRUARY 21, 2023

Which tool for no-code growth is worth your time and money; Chameleon or Apty? Or is there another in-app onboarding software that is superior than the two? Choosing a tool can sometimes feel like a gamble and the plethora of no-code tools available today just adds to the confusion. Let’s get started.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

JANUARY 15, 2021

Without product analytics, how do you know how to move the needle with your product growth? If you’re only beginning your adventure with product analytics, looking at all the usage data may seem overwhelming at first glance: Source: Heap. Here are the need-to-know takeaways: What is Product Analytics?

Data Visualization 63

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 63