Remove eBook Remove Onboarding KPIs Remove Roadmap
article thumbnail

How to Present Customer Insights to Product Managers, Engineers, and Executives

Centercode

Learn about delta testing Resources By Type  Blog  Ebooks & Guides  Events & Webinars  Case Studies  Podcast  Community Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development?

article thumbnail

How to Build and Sustain Vibrant Customer Communities

Gainsight

Most companies adopting customer community solutions are aware of the key features needed to get started. Let’s explore our blueprint for ensuring your community is a vibrant place that brings joy to your users and guides them on their journey to discovering all the value your product or service has to offer.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The SaaS Marketing Metrics that Matter to Product Managers

ProductPlan

Product managers and marketers share many of the same goals. But if marketing isn’t your thing, you might not know a ton about the various SaaS marketing metrics. Understanding how marketers gauge their progress can help you be a more balanced product manager. SaaS Marketing Metrics and Strategy. Website Traffic.

article thumbnail

Surfboard founder Natasha Ratanshi-Stein on riding the wave of planning software for support

Intercom, Inc.

You’re investing resources in hiring and training the right people, tracking different metrics at different stages, adding more and more complexity with each increase in headcount, use cases, and customers. By automating planning, businesses can save time, increase productivity and turn support from a cost center into a profit driver.

article thumbnail

Customer-Led Growth: What Is It and How To Implement a Customer-Led Strategy in SaaS?

Userpilot

Is it possible to increase user engagement by focusing on a customer-led growth strategy and hit the metrics you are hoping for? Customer-led growth approach improves customer experience , simplifies the onboarding process, and boosts customer loyalty. Close the feedback loop through personalized announcements after product changes.

article thumbnail

How a simple Product spec can unify your company and make your product a success

BrainMates

Imagine if product management was like this. We create and publish roadmaps packing quarter after quarter with sizeable initiatives. We create and publish roadmaps packing quarter after quarter with sizeable initiatives. I usually define themes and a limited set metrics for my team to pick form. But are we doing better?

article thumbnail

The importance of a data-driven product roadmap

Gainsight

To be sure, Product Managers spend a lot of time deciding which features need to be added to their product. And there’s no end to the work they can do improving products. But with multiple products and new urgent bugs and features to manage daily, it can be hard to focus on an organization’s bigger vision.