eBook User Experience User Friction UX 
Userpilot
FEBRUARY 4, 2023
When it comes to customer retention , figuring out how to wow a customer is crucial. After all, how can you expect to keep existing customers if you’re not able to meet (or exceed) customer expectations? TL;DR “Wowed” customers are more likely to be loyal to your brand and make additional purchases in the future.
UX Studio
SEPTEMBER 20, 2018
In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. From the UX redesign process to churn rate. Scope and team.
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Mixpanel
NOVEMBER 8, 2021
Let me jump right in: With product analytics, customer retention isn’t just something you measure after the fact; it should be something you can learn to predict (and then improve). Start by talking to business stakeholders, like your leadership, customer success, marketing and more.
UX Studio
NOVEMBER 26, 2018
When taking on the challenge of converting an idea into a real product, you identify the target users and their pain points. At UX studio , we strongly believe that research provides the answer! Who would we see as the customers for our product? What pain points and motivations have they got?
UX Studio: Product Management
JANUARY 29, 2020
We conducted user research for the site and we will share what we’ve learned from it in the following case study. A UX research-only project. With this revamp, senior management hoped to achieve a radical improvement in their user experience, as opposed to the incremental refinements they had been working on in recent times.
The Product Guy
SEPTEMBER 12, 2017
A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. Whether you consider your user base in light of market research or user research, both of these kinds of researchers use the patterns they discover to form personas. Why bring this up?
Userzoom
DECEMBER 17, 2019
Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.
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