Userpilot

FEBRUARY 4, 2023

You could introduce a new feature that they didn’t know they needed, release an industry eBook, create video tutorials on how to best use the product, or even give a free gift like a coupon code for their next renewal. Our team ran with the joke and actually sent a personalized gift to the user.

User Testing 90

User Testing Customer Experience Customer Feedback Feedback Software 90

UX Studio

NOVEMBER 26, 2018

When taking on the challenge of converting an idea into a real product, you identify the target users and their pain points. At UX studio , we strongly believe that research provides the answer! The user research approach. A UX researcher would try to find answers by conducting interviews with potential users.

User Testing 107

User Testing Market Research Product Research Research Software 107

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Mixpanel

NOVEMBER 8, 2021

Instead, you can focus your customer emails, user experience, and even push notification offers toward getting users to take that one specific action. Originally from Germany with a development and UX design background, her passion is helping organizations work better with product analytics and metrics.

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. Redesigning information architecture in UX projects can come with risks. It definitely made for an interesting experience from a UX researcher perspective. UX challenges. The product.

Research Software 46

Research Software Feedback Software Information UX 46

The Product Coalition

SEPTEMBER 29, 2020

You somehow have to bring together a rowdy bunch of tech professionals (data scientists, UX and UI designers , software engineers, etc) and make a valuable and functional product happen. This could involve writing an eBook, starting a blog, giving a talk, taking part in an AMA, or building your own side project.

Product Management 184

Product Management Product Manager Data Visualization Weak Development Team 184

UX Studio: Product Management

JANUARY 29, 2020

We conducted user research for the site and we will share what we’ve learned from it in the following case study. A UX research-only project. With this revamp, senior management hoped to achieve a radical improvement in their user experience, as opposed to the incremental refinements they had been working on in recent times.

User Testing 74

User Testing Research Software Product Research Customer Experience 74

UX Studio

AUGUST 15, 2018

Developers might be the first ingredient that comes to mind, but visual designers, UX designers, UX researchers have a huge added benefit to the product team and to the final product. UX research can deliver essential customer insights about the target users. Copywriting / UX copywriting. But from what team?

User Testing 103

User Testing Product Research Customer Feedback Customer Experience 103

Centercode

FEBRUARY 18, 2021

User Experience as a field? Why It’s Vital to Move Beyond “Beta” While most companies are running beta programs, beta testing never fully developed into its own field with standardized practices in the way user experience or market research did. Read the Ebook. Not really a thing.

User Testing 59

User Testing Customer Experience Feedback Software Data Visualization 59

The Product Guy

SEPTEMBER 12, 2017

A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. Whether you consider your user base in light of market research or user research, both of these kinds of researchers use the patterns they discover to form personas.

Research Software 109

Research Software User Testing Analytic Tools Product Research 109

The Product Coalition

DECEMBER 11, 2023

That’s the magic of a great user experience. While I was writing this article, one of my consulting clients called me to talk about this dilemma exactly: as their product is getting more mature and allows more functionality, their UX which was something they were super proud of up until now is getting slightly more complex.

Customer Experience 78

Customer Experience User Testing Weak Development Team Research Software 78

Userpilot

JUNE 13, 2022

We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. The Userpilot blog provides well-researched, in-depth articles on user onboarding, product growth, product growth, user experience, and so much more. UX analytics and user feedback. Ready to dive in?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userzoom

JANUARY 28, 2020

Welcome to the second part of our series where we delve into the more technical aspects of accessibility design offering practical guidance on making digital experiences open to everyone. This week, we’ll look at how user researchers can get started with accessibility testing, design and compliance. . Contact us!

User Testing 92

User Testing Research Software Product Research Customer Experience 92

UX Studio

MAY 15, 2018

We at UX studio have a long history of working with developers during our projects, and fortunately, we get better and better at it every time. We recently wrote an ebook, “Product Managers’ Guide to UX Design”. If done well, they also serve as descriptive additional features improving the user experience.

Weak Development Team 96

Weak Development Team Technical Advisors Development UX 96

The Product Guy

MARCH 14, 2017

So after growing our design team at UX studio from 2 to 20 people, I share my learnings with you about how to work with designers. So give designers bigger challenges like: “We should redesign the sign up flow to decrease drop-offs” or “add a new reporting module to this business app, so users can easily present their results”.

User Testing 121

User Testing Research Software Feedback Software Data Visualization 121

UX Studio

SEPTEMBER 13, 2018

At UX studio , we facilitate many workshops to enhance ideas. Here we present the answers based on our experience as design sprint facilitators. In UX studio, we work in pairs. Then we define long-term goals related to user experience to fully understand them. Want to know more about the UX process?

User Testing 89

User Testing Feedback Software Workshop Customer Experience 89

Userzoom

OCTOBER 30, 2019

You’ll likely know all about creating user personas by now. It’s an essential tool in any UX designer’s kit. Your app or site will likely have thousands of users, so it’s not possible for you to cater to all of their needs. Even if it’s only as effective as traditional persona creation, this is at least way lot more fun.

Research Software 68

Research Software User Testing Download Customer Experience 68

UX Studio

APRIL 16, 2019

We at UX studio recommend doing it in a workshop together with other team members, as they will likely have different understandings. Find our more about the UX process! Download our free ebook Product Manager’s Guide To UX Design to improve user experience in your product. Value Proposition. Key Partners.

User Testing 96

User Testing Data Visualization Research Software Feedback Software 96

UX Studio: Product Management

NOVEMBER 1, 2019

Probably the most common question about UX is how to start screen design and what principles should we care about? We at our UX company start with quick paper sketches, then build wireframes and clickable prototypes, test and iterate them, and finally get to the pixel-perfect, detailed design plans. Use conventions!

User Testing 76

User Testing Feedback Software Research Software UX 76

Userpilot

JULY 15, 2022

Downloading an ebook. Tracking and keeping an eye on micro-conversions are important because they help you: Get insights on user behavior : Not all customers use your product for the same reasons. A few of these could be: Signing up for a newsletter. Why should you track micro-conversions?

Customer Experience 98

Customer Experience Customer Feedback Data Visualization User Testing 98

Userpilot

FEBRUARY 4, 2022

User persona example. A few user persona examples in the SaaS space include product managers, product marketers, customer success managers, UX designers, and independent contractors who help companies with any of the aforementioned areas. You can also use our buyer persona template if you’re not sure where to start.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

UX Studio

NOVEMBER 28, 2018

General user experience? We at UX studio would more than gladly help, so let’s chat about your situation. If you haven’t done it yet, make sure to download our free ebook , a quick guide to UX and the way we work. The post The 9 Best Reasons To Outsource Web Design appeared first on UX Studio.

User Testing 41

User Testing Weak Development Team Research Software Product Research 41

Userpilot

FEBRUARY 4, 2021

Here are some examples of tags you can use: Track the journey stage: lead, PQL, paid user, trial user etc. Track behaviour: interacted with x campaign, visited pricing page x times in a week, downloaded ebook, opened chat support x times in the last 30 days etc. Tip: events and tags can be confusing, I know. Source: Userpilot.

Analytic Tools 98

Analytic Tools User Testing Customer Experience Events 98

UX Studio

FEBRUARY 18, 2019

Working with the right UX consultant could be added to your list of healthy, relaxing habits. UX consulting can keep you, your team and your product healthy. In this post, you will find the most important traits to look for in a UX consultant. In this article we discuss: What a UX consultant does. Traits to look for.

Consulting 89

Consulting UX User Testing Research Software 89

UXCam Bluespace

FEBRUARY 5, 2019

At UXCam, we are helping companies to improve app user experiences on millions of devices every day. Onboarding is: The first point of contact with your new users. The process which makes your users familiar with your app. The chance to activate your users.

Customer Experience 41

Customer Experience Customer Feedback User Experience UX 41

UX Studio: Product Management

AUGUST 17, 2018

Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. A typical (potential) user of any digital product should be able to interact with it without frustration, and easily accomplish set goals. UX design or redesign phase. Download our free ebook now!

User Testing 141

User Testing Product Research Research Software Feedback Software 141

The Product Guy

AUGUST 10, 2017

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Products fall short when they include and/or over-prioritize extraneous features that don’t solve that user’s problem.

User Testing 118

User Testing Customer Experience Research Software Customer Feedback 118

UX Studio: Product Management

OCTOBER 26, 2017

To keep track of valuable loyal users, take a peek in Google Analytics under Audience > Cohort Analysis, or New vs Returning parts without setting up anything specific. Retention best measures user experience when paired with qualitative data. We at UX studio use both, depending on the project type. What now?

Customer Experience 106

Customer Experience Data Visualization Analytic Tools User Testing 106

UX Studio

NOVEMBER 19, 2018

We found this a wonderful joke at UX Studio when we created our company’s first running t-shirts, even though we knew the vast majority won’t get it in most competitions. To make it easier to understand why we really love to run a design sprint so much at UX Studio, we created a list of its biggest benefits.

Feedback Software 106

Feedback Software User Testing Customer Experience Workshop 106

Userpilot

JUNE 12, 2023

Whether you’re inviting users to sign up for a free trial or offering website visitors a free ebook, your call to action should be prominent and persuasive. Let users experience pro features for a short time Yet another way to get users excited about the premium plan is by giving them a taste of the plan’s offering.

Customer Experience 95

Customer Experience User Friction User Testing Data Visualization 95

UX Studio

MAY 29, 2018

Every six months, our whole UX team travels to a remote location in Hungary’s countryside for two days to have fun and decide together about our big goals. These team building retreats play an important part in UX studio’s culture. We will try that one day at UX studio. UX studio favorites. Bold proposal, right?

Weak Development Team 87

Weak Development Team Workshop Travel UX 87

UX Studio

MARCH 5, 2019

As a UX designer, I consider creating products which people will love to use my great mission in this world. Why do I work as a UX designer then? For this reason, we can experiment with this issue. We often think of a graphical user interface (GUI) when it comes to digital products. Want to know more about the UX process?

Artificial Inteligence 93

Artificial Inteligence UX Customer Experience Technology 93

UX Studio

JANUARY 14, 2019

Why make users open a dropdown everytime they need to answer a yes/no question? For even better form UX, users scan vertical stacking more easily. Use masked input for date inputs to improve UX (fox.com). Getting long-form design UX right poses so many challenges. Have proper date input. So let’s jump in, shall we?

User Testing 108

User Testing Research Software Customer Experience Feedback Software 108

Userzoom

SEPTEMBER 10, 2019

Tip #1 – make your portal less ‘otherworldly’ When we think about user experience, we usually think about customers. Of course, optimising the user experience isn’t just important for selling stuff … Making the process of donating to a charity simple and intuitive will increase the amount of donations.

Research Software 43

Research Software User Testing Reporting Tools Customer Experience 43

Userpilot

APRIL 21, 2024

Here are the top 15 NPS survey tools for you to consider: Userpilot : A holistic product growth platform designed to collect feedback and track in-app usage to deliver personalized user experiences. Userpilot also offers solutions for user onboarding and product analytics as well. Cons: Limited customizations are available.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Imaginary Cloud - Design

OCTOBER 28, 2021

Design can be defined as functional art, made with practical purposes in mind: to improve usability, shape experience, create identity, promote engagement and generate impact, depending on the medium it uses. Two of the most emerging fields in digital design are UX (User Experience) and UI (User Interface) designs.

Data Visualization 77

Data Visualization Analytic Tools Research Software User Testing 77

Userpilot

MARCH 16, 2023

Highlights: Short and effective copy Contact form as the central element Social proof Humanizing images Personalizes user experience 2. The landing page above focuses on Airtable’s interface designer and gets straight to the point on what users need to know. Airtable Airtable landing page. Loom Loom landing page.

Feedback Software 95

Feedback Software Reporting Tools Embedded Analytics User Friction 95