Userzoom

MAY 12, 2020

The magnitude of the challenge is intensified by the relative digital and user experience maturity of healthcare companies. You can download the complete ebook below…. Download ebook. Download ebook. For many, this has proven to be a challenging sprint against the pace and scale of the pandemic.

Healthcare 95

Healthcare Analytic Tools Research Software User Testing 95

UX Studio

SEPTEMBER 20, 2018

In this case study, we show how we enhanced the user experience and gave solutions to reduce the churn rate for Xeropan. They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. From the UX redesign process to churn rate. Initial user research.

Research Software 95

Research Software Analytic Tools Feedback Software UX 95

Centercode

FEBRUARY 18, 2021

User Experience as a field? This rapid evolution shapes and is shaped by today’s customers. Instant gratification and customer expectations are at an all-time high. The digital era has made relying on the voice of the customer indispensable. Product development also looked very different back then.

User Testing 59

User Testing Customer Experience Feedback Software Data Visualization 59

UX Studio

JULY 11, 2018

Not sure why your customers leave the site before the last step? Here’s our detailed UX guide. . Uber replaced the painful web checkout process by automatically charging the credit card when the customer receives the service or product. Here at UX studio , we hold sessions with our clients about metrics.

UX 95

UX User Testing Data Visualization Customer Experience 95

Userpilot

JUNE 13, 2022

We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. The Userpilot blog provides well-researched, in-depth articles on user onboarding, product growth, product growth, user experience, and so much more. User onboarding and Product adoption – Userpilot.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

UX Studio

OCTOBER 18, 2018

But if your user doesn’t get you, all is lost. They think in pixels and communicate with users in a visual language. All in all, the main point here remains that we have to find a way to make our words user-friendly, just like the visual design elements or any other part of a product. You even think in words, don’t you?

UX 101

UX User Testing Systems Review Workshop 101

UX Studio

MARCH 8, 2019

So you decided to hire real pros for help with user experience this time. Preparing an important move with your team, you want super awesome user interface. You’ve already found a potential UX company for your project. Disclaimer: The fact that I run a UX company myself disqualifies me as an objective source.

Research Software 50

Research Software UX User Testing Feedback Software 50

UX Studio

AUGUST 15, 2018

Developers might be the first ingredient that comes to mind, but visual designers, UX designers, UX researchers have a huge added benefit to the product team and to the final product. UX research can deliver essential customer insights about the target users. Useful, from the users’ point of view.

User Testing 103

User Testing Product Research Customer Feedback Customer Experience 103

The Product Guy

MARCH 14, 2017

So after growing our design team at UX studio from 2 to 20 people, I share my learnings with you about how to work with designers. We like to get painful user problems to solve. Designers and UX researchers will be motivated if you give them important product issues to solve. How to give designers tasks and keep them motivated?

User Testing 121

User Testing Research Software Feedback Software Data Visualization 121

Userpilot

JULY 15, 2022

Micro-conversions are small steps your users take to reach the primary goal. A macro conversion defines actions undertaken by a user that serve the primary goal of your business. With Userpilot , you can track micro and macro conversions and segment users to provide a better experience. Downloading an ebook.

Customer Experience 98

Customer Experience Customer Feedback Data Visualization User Testing 98

UX Studio

APRIL 16, 2019

They also do it to improve the way in which they create and deliver value for their customers. The team members’ ideas about good function and aesthetics usually decide the outcome, while users’ perspective plays little or no role in the process. Both economic viability and users’ needs and pains drive the solution.

User Testing 96

User Testing Data Visualization Research Software Feedback Software 96

UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. Redesigning information architecture in UX projects can come with risks. How we interviewed stakeholders and real users to discover their needs and pain points. How we created role personas.

Research Software 46

Research Software Feedback Software Information UX 46

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. Nurturing new customers is the best way to reduce churn and increase expansion revenue. The self-service model.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. TL;DR Net Promoter Score (NPS) is a single-survey question that asks users about the likelihood of recommending your product or service to others.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

UX Studio

SEPTEMBER 13, 2018

At UX studio , we facilitate many workshops to enhance ideas. Here we present the answers based on our experience as design sprint facilitators. The goal of a design sprint is not to spit out a perfect solution at the end of one week, but to get feedback on one or two of many possible solutions.” (Tim Creativity shows itself.

User Testing 89

User Testing Feedback Software Workshop Customer Experience 89

UX Studio: Product Management

NOVEMBER 1, 2019

Probably the most common question about UX is how to start screen design and what principles should we care about? We at our UX company start with quick paper sketches, then build wireframes and clickable prototypes, test and iterate them, and finally get to the pixel-perfect, detailed design plans. The “Where am I?”

User Testing 76

User Testing Feedback Software Research Software UX 76

UXCam Bluespace

FEBRUARY 5, 2019

At UXCam, we are helping companies to improve app user experiences on millions of devices every day. Onboarding is: The first point of contact with your new users. The process which makes your users familiar with your app. The chance to activate your users.

Customer Experience 41

Customer Experience Customer Feedback User Experience UX 41

UX Studio: Product Management

AUGUST 17, 2018

Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. A typical (potential) user of any digital product should be able to interact with it without frustration, and easily accomplish set goals. UX design or redesign phase. Testing competitors’ solutions.

User Testing 141

User Testing Product Research Research Software Feedback Software 141

The Product Guy

AUGUST 10, 2017

As Marc Wendell described in a Product Mentor video, the foundation of success in both product management and user experience (UX) is solving a problem for a specific user. Products fall short when they include and/or over-prioritize extraneous features that don’t solve that user’s problem.

User Testing 118

User Testing Customer Experience Research Software Customer Feedback 118

Userpilot

JUNE 12, 2023

Whether you’re converting website leads or attracting paying users, understanding and optimizing the SaaS conversion path is key to unlocking success and achieving sustainable product growth. TL;DR The SaaS conversion path is the journey that potential customers follow from unknown website visitors to product subscribers.

Customer Experience 98

Customer Experience User Friction User Testing Data Visualization 98

Intercom, Inc.

JULY 4, 2019

If we implement a new feature, how will customer behavior change in a meaningful way?”. You want to reduce the scope of your question to: “What are the things we can change in our behavior or our users’ behavior that might make our customers more satisfied?” Here are five quick takeaways: Narrow your definitions.

User Testing 212

User Testing Customer Experience Feedback Software Research Software 212

Userpilot

MARCH 16, 2023

Landing pages need to account for their intended audience, whether that’s enterprise customers who need more information or gamers that want high-speed software. Link to case studies, customer successes, or user testimonials to prove that your product is worth signing up for. Features/benefits. Contact form. Demo video.

Feedback Software 98

Feedback Software Reporting Tools Embedded Analytics User Friction 98

UX Studio

NOVEMBER 19, 2018

We found this a wonderful joke at UX Studio when we created our company’s first running t-shirts, even though we knew the vast majority won’t get it in most competitions. To make it easier to understand why we really love to run a design sprint so much at UX Studio, we created a list of its biggest benefits.

Feedback Software 105

Feedback Software User Testing Customer Experience Workshop 105

UX Studio

JANUARY 14, 2019

Long, painful forms have potentially lost your company a couple thousand bucks by scaring your customers away. They channel your users to sign up and pay. Getting smart by doing the work instead of your user. Let users know the benefits they get by completing your form. The number of satisfied users you already have?

User Testing 108

User Testing Research Software Feedback Software Customer Experience 108

UX Studio

MAY 29, 2018

Every six months, our whole UX team travels to a remote location in Hungary’s countryside for two days to have fun and decide together about our big goals. These team building retreats play an important part in UX studio’s culture. Team members can provide many insights and many new ideas to you as a leader. UX studio favorites.

Weak Development Team 87

Weak Development Team Workshop Travel UX 87

Imaginary Cloud - Design

OCTOBER 28, 2021

Influencing user behavior. The difference between digital and graphic design is not on the tools they use but on the deliverables they produce, the mediums they use, and the type of relationship created with users. Influencing user behavior. Users' habits and devices ultimately rule digital design’s definitions.

Data Visualization 77

Data Visualization Analytic Tools Research Software User Testing 77

Userzoom

JANUARY 8, 2020

When your organization has bought into the idea of running user research throughout the entire design process , there’s one side effect you may not have expected to be an issue – the sheer volume of requests from multiple teams asking for your UX expertise. Ted Boren , Senior UX Researcher | Instructure.

User Testing 134

User Testing Product Research Customer Experience Customer Feedback 134

Userpilot

JUNE 25, 2021

There is so much involved in creating a great strategy, from target audiences to KPIs to customer journeys, but Userpilot is here to help. Product marketing strategy step #4: Map the customer journey. A SaaS product marketing strategy is a step-by-step plan to drive product growth with your existing customers.

Research Software 85

Research Software Analytic Tools Feedback Software Onboarding KPIs 85

Userzoom

NOVEMBER 27, 2019

In our continuing effort to demystify the statistics in your user research studies , we’re looking at confidence intervals: why do we need them, what are they, and why they are useful? Everything you need to integrate user research into product development! How to Run User Experience in Agile [on-demand webinar].

User Testing 83

User Testing Customer Experience Product Research Data Visualization 83

Userzoom

DECEMBER 10, 2019

Our Senior UX Director Lee Duddell discusses the importance of democratizing UX , while highlighting the mistakes that people make when they begin sharing research empowerment around the organisation and how they can avoid them. Three of the main ones that I hear from our customers. ” It doesn’t happen.

UX 84

UX User Testing Product Research Research Software 84

Userzoom

FEBRUARY 12, 2020

This is a guide for UX and research practitioners who have either newly joined an organization that’s using the Agile methodology, or their current product development is adopting Agile for the first time and they’ve been told to “make UX research happen in this new fangled process immediately please!” . What are the benefits of Agile?

User Testing 100

User Testing Product Research Research Software Customer Feedback 100

Userzoom

DECEMBER 18, 2019

We’re very grateful to all our readers, contributors, customers, partners and experts who made this the best ever year for UserZoom and our newly re-branded BetterUX Blog. Benchmarking user experience. Democratizing UX. Running user research. UX Battles of the Week. Benchmarking user experience.

UX 18

UX Product Research User Testing Data Visualization 18

Userzoom

NOVEMBER 18, 2019

What are the top challenges that UX professionals will face in 2020 and what can we do to solve them? Over the last couple of years we’ve surveyed hundreds of people from some of the biggest companies in the world to discover the current UX landscape in enterprise organizations.

User Testing 91

User Testing Product Research UX Data Visualization 91

Userzoom

NOVEMBER 27, 2019

If you’re in the process of democratizing UX beyond the boundaries of your own UX team, and equipping other people in the organization with the skills to run their own research, s tandardization can increase efficiency and helps set expectations of what’s involved in a user research project. UX Researcher | GrubHub. “It

User Testing 92

User Testing Product Research Customer Feedback Research Software 92

Userzoom

DECEMBER 18, 2019

Formative usability testing takes the role of a support tool for decision making during the beginning stages of the design process, which helps to discover insights and shape the product’s direction. It is crucial to observe and understand the users’ thought processes and their actions resulting from them. Download the library.

User Testing 83

User Testing Product Research Testing Research Software 83