Alchemer Mobile

OCTOBER 4, 2018

In mobile marketing, it’s a well known fact that retaining customers costs less than acquiring new ones, and retention can also be used as a trust signal around how well your brand knows its customer base. However, retention doesn’t look very good for the average mobile app. What many don’t realize is that customer churn can be largely managed with a few simple improvements to their app’s customer experience, and boosting retention doesn’t mean you have to completely reinvent the wheel.

Customer Feedback 185

Customer Feedback User Testing Customer Experience Feedback Software 185

Melissa Perri

OCTOBER 4, 2018

I’m very excited to announce a new division of Produx Labs , specifically focused on growing future Chief Product Officers for growth stage companies. In late March of 2018, Shelley Perry of Insight Venture Partners reached out to me about an opportunity. When she asked me what I was passionate about, I said developing great product leaders. Little did I know that would soon become a reality.

Data Visualization 120

Data Visualization Leadership Customer Feedback Education 120

The Product Guy

OCTOBER 4, 2018

Excerpts from our conversation with The Best Product Person of 2017, Melissa Perri. Watch now and see why she is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

Information 130

Information Product Management Product Manager Management 130

Product Management University

OCTOBER 4, 2018

I’m considering jobs at several companies. How do I determine the importance of product management in a company’s culture? The product management culture in a company may be more evident outside the product management function. In your discovery process, look for clues in your conversations with marketing, sales, executives or product development to determine the extent to which those disciplines can speak eloquently on target markets, target-customer goals, industry trends, etc.

Product Management 100

Product Management Product Manager Product Research Management 100

Speaker: John Mansour

If you're looking to advance your career in product management, there are more options than just climbing the management ladder. Join our upcoming webinar to learn about highly rewarding career paths that don't involve management responsibilities. We'll cover both career tracks and provide tips on how to position yourself for success in the one that's right for you.

Product Management

Mind the Product

OCTOBER 4, 2018

Team issues can have a negative impact on a project and your people long term. There are a bunch of ways they might manifest themselves – and I’ve written them down as I’ve heard them over a decade of building digital products in cross-functional teams. I’m not touching on the upfront issues like bad sales process, junk briefs, confused business requirements, that’s for another day.

Weak Development Team 114

Weak Development Team Document Customer Experience Customer Feedback 114

ProductCraft Debates

OCTOBER 4, 2018

Data and product are inherently intangled; whether it’s because product managers heavily rely on data, or because data scientists mine the product for insights, these disciplines’ Venn diagram has quite a bit of overlap. Increasingly, as product organizations become drivers of growth, they are getting data scientists, with an understanding that the product is the best.

Data Visualization 42

Data Visualization Product Management Product Manager Management 42

TSIA

OCTOBER 4, 2018

As companies continue to transform to LAER effective companies, Support organizations continue to find themselves in the midst of contact disruption and transformation. In a previous post, "9 Ways to Transform Your Support Services Organization," I shared nine letters in the T-R-A-N-S-F-O-R-M acronym that represented a key area of support with thoughts and advice on how to tackle the challenges.

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NextBigWhat

OCTOBER 4, 2018

Rajnish Kumar, the CTO & Cofounder of Ixigo, spoke at the ProductGeeks Conference 2018 on Ixigo’s key learnings in its journey and much more. In this part of his talk, Rajnish talks about ‘core actions’ and ‘virtuous loops’ – a simple framework of sorts to understand user journey and gauge both the product and business […] More The post How to identify core actions & virtuous loops in your product: Rajnish Kumar, ixigo appeared first on NextBigWhat.

Technical Cofounder 40

Technical Cofounder CTO Framework Product Management 40

NextBigWhat

OCTOBER 4, 2018

Rajnish Kumar, the CTO & Cofounder of Ixigo, spoke at the ProductGeeks Conference 2018 on Ixigo’s key learnings in its journey and much more. In this part of his talk, Rajnish talks about ‘core actions’ and ‘virtuous loops’ – a simple framework of sorts to understand user journey and gauge both the product and business […]. The post How to identify core actions & virtuous loops in your product: Rajnish Kumar, ixigo appeared first on NextBigWhat.

Technical Cofounder 40

Technical Cofounder CTO Framework Product Management 40

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Data Visualization