Intercom, Inc.

DECEMBER 10, 2021

Worried about supply chain issues messing with your holiday shopping plans? You’re not alone. Today, we’re unveiling the results of a new study that explores the impact that the global supply chain crisis is having on holiday shoppers and customer support teams. Our Holiday Shopping Experience Report, based on a survey of 1,000 U.S. consumers and 500 customer service workers, found that customer expectations are higher than ever – and these increased pressures have led more than half of st

Data Visualization 195

Data Visualization User Testing Reporting Tools Customer Experience 195

Mind the Product

DECEMBER 10, 2021

In this ProductTank Heidelberg talk, Thomas Otter, Founder at Otter Advisory, explains some of the differences between enterprise and consumer software, and shares some tips for success in enterprise product management. [.] Read more » The post How to be successful in enterprise software management by Thomas Otter appeared first on Mind the Product.

Enterprise 180

Enterprise Management Management Product Management 180

The Product Coalition

DECEMBER 10, 2021

Learn how mobile games developers implement artificial intelligence tools in products for unique engaging experience and gamification. Continue reading on Product Coalition ».

Artificial Inteligence 150

Artificial Inteligence Development 150

Modus Create

DECEMBER 10, 2021

We are excited to announce that Modus Create has received a strategic growth investment from JLL Partners. This agreement will help Modus Create achieve its goal of becoming the world-class digital transformation partner for the global 2000. Modus Create will benefit from JLL’s expertise in tech-enabled services and its network of partners. Together, we will focus on broadening the company’s capabilities and extending its footprint to better service global multinationals.

Healthcare 98

Healthcare Consulting Differentiation Leadership 98

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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

Data Visualization

The Product Coalition

DECEMBER 10, 2021

Analytics technique to define simple and practical metrics that boost product growth Continue reading on Product Coalition ».

Product Management 139

Product Management Product Manager Management Management 139

The Product Coalition

DECEMBER 10, 2021

We’ve arrived at an almost standard template for the investment committee pitch of a corporate venture. The corporate venture template mostly follows the structure of a standard startup pitch but has a few key differences that are essential for ventures being built by an established business. The standard startup pitch follows a common set of points, usually with a slide dedicated to each and an appendix.

User Testing 163

User Testing Product Research Startups Research Software 163