Wed.Jul 09, 2025

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Why Your Marketing Isn’t Working (And What to Do Instead)

Business of Software Conference

In today’s competitive landscape, many businesses find themselves stuck in a cycle of slowed, inconsistent growth despite having access to huge amounts of data. You might be seeing crappy conversion rates, relying on generic customer profiles, and launching marketing campaigns that simply fall flat. This isn’t just a minor hiccup; it’s a symptom of a significant underlying issue: customer blind spots.

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Expecting Resistance: Handling Stakeholder & Leader Concerns During Product Operating Model Pilot

Product Talk

Trying to adopt the product operating model ? One of the keys to success is remembering that it’s not just about product teams—it’s an organization-wide transformation. This is why Hope Gurion and I have been doing a series on organizational change. In our years as product coaches, we’ve seen how many companies underestimate what’s actually involved in this type of transformation.

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Notes from a product design vibe coding hackathon

Intercom, Inc.

In May 2025, the product design team at Intercom came together for a hackathon in our London office. Folks flew in from as far afield as Dublin, Barcelona, Amsterdam, Chamonix, and Merseyside. Our org has 30+ product designers sprinkled across the UK and Europe, so it’s always special to meet up in person. Our mission: build an Intercom-related feature, product, webpage, or experience using nothing but AI.

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Turning Strategy Into Outcomes: Influencing Stakeholders To Achieve Alignment

BrainMates

Turning Strategy Into Outcomes: Influencing Stakeholders To Achieve Alignment By Erica Wass At a Glance This blog outlines how successful product strategy depends on aligning cross-functional stakeholders, not just building a strong plan. It explores the common points of friction with Finance, Engineering, Sales, and Support — and offers practical ways to address their concerns.

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Airflow Best Practices for ETL/ELT Pipelines

Speaker: Kenten Danas, Senior Manager, Developer Relations

ETL and ELT are some of the most common data engineering use cases, but can come with challenges like scaling, connectivity to other systems, and dynamically adapting to changing data sources. Airflow is specifically designed for moving and transforming data in ETL/ELT pipelines, and new features in Airflow 3.0 like assets, backfills, and event-driven scheduling make orchestrating ETL/ELT pipelines easier than ever!

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Amplitude Acquires Kraftful to Power Customer-First Product Building

Amplitude

Amplitude will integrate Kraftful's Voice of Customer technology to unite quantitative user behavioral data and qualitative user feedback.

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Unlocking the true power of integrated feedback:  How Alchemer Connect transforms feedback programs 

Alchemer Mobile

Understanding your customers and stakeholders is more crucial than ever. But let’s face it – collecting feedback is just the beginning. The real challenge? Making that feedback work for you by creating real outcomes that matter to your organization. That’s where Alchemer Connect comes in. The Problem: Feedback in Silos You’ve got valuable customer insights pouring in from surveys, social media, and support tickets.

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Microsoft Shares $500M AI Savings After Job Cuts

NextBigWhat

Microsoft's chief commercial officer revealed that AI saved over $500 million in call center costs last year, shortly after the company announced cutting 9,000 jobs. The use of AI has proven to be highly beneficial for cost savings within Microsoft's operations. This development showcases the growing reliance on AI technology in the corporate world for efficiency and savings.

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Monitoring AWS billing costs with AWS tags

eG Innovations

Today, I’ll be covering how AWS tags can help you keep track of and monitor your AWS billing costs with the granularity and depth needed to reduce and optimize your AWS costs. Best Practices for Managing and Tracking AWS Costs Most organizations define and implement some sort of cost allocation model to account for and understand their spending associated with their AWS resource usage.

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McDonald’s AI Hiring Bot Exposed Millions of Applicants’ Data Due to Security Flaws

NextBigWhat

Tens of millions of job-seekers' personal information was left exposed on McDonald's 'McHire' site, built by AI software firm Paradox.ai, due to basic security flaws. Hackers were able to access this data because the site's password was '123456', highlighting the importance of robust cybersecurity measures in handling sensitive information. The post McDonald’s AI Hiring Bot Exposed Millions of Applicants’ Data Due to Security Flaws appeared first on nextbigwhat.

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The AI Agent Era: Reinventing How Business Gets Done

This contribution will cut through the hype to explain how these agents, powered by LLMs and tools, are moving beyond basic automation to independently execute tasks and decisions.

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The Complete Epic Implementation Guide For 2025

Arkenea

Epic Systems dominates the electronic health record (EHR) market, powering over 250 million patient records across the United States. With healthcare organizations increasingly recognizing the critical importance of robust EHR systems, Epic implementation has become a strategic imperative for hospitals, health systems, and healthcare practices seeking to improve patient outcomes, operational efficiency, and financial performance.

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Reachy Mini: An expressive, open-source robot designed for AI developers

NextBigWhat

Reachy Mini – The Open-Source Robot by HuggingFace for AI developers The post Reachy Mini: An expressive, open-source robot designed for AI developers appeared first on nextbigwhat.

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Meta Offers Over $200 Million Pay Package to Poach Apple’s Talent

NextBigWhat

Meta Platforms Inc. has offered a compensation package exceeding $200 million to lure top talent, including a former distinguished Apple Inc. employee, to join its 'superintelligence' team. The move highlights the intense competition for skilled professionals in the tech industry, with companies like Meta going to great lengths to attract and retain top talent.

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Andreessen Horowitz Shifts Incorporation to Nevada, Urges Startups to Follow Suit

NextBigWhat

Silicon Valley VC giant Andreessen Horowitz is moving its business registration from Delaware to Nevada, advising its portfolio companies to do the same due to concerns over Delaware's legal system. The shift could influence other tech startups to consider Nevada as a more favorable business location for its regulatory environment and tax benefits. The post Andreessen Horowitz Shifts Incorporation to Nevada, Urges Startups to Follow Suit appeared first on nextbigwhat.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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YouTube to Crack Down on ‘Mass-Produced’ and ‘Repetitive’ Videos

NextBigWhat

YouTube is set to implement a 'minor' update to its policies targeting 'mass-produced' and 'repetitive' videos, as concerns over AI-generated content mount. The change is aimed at maintaining the platform's quality and diversity of content. YouTube's creator liaison emphasized the importance of ensuring a variety of content for viewers. The post YouTube to Crack Down on ‘Mass-Produced’ and ‘Repetitive’ Videos appeared first on nextbigwhat.

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OpenAI to Launch AI Browser Redefining Web Browsing Experience

NextBigWhat

OpenAI is set to launch an AI-powered browser that aims to revolutionize how users navigate the web by allowing certain interactions to take place within the browser itself, utilizing ChatGPT technology. The new browser is designed to provide a more seamless and integrated browsing experience by reducing the need to constantly switch between different websites for information.

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ChiefAIOfficer Newsletter: Meta’s $200mn salary 👀; Microsoft’s AI savings is $500mn

NextBigWhat

Meta has offered salary of $200 million. Hows your day going? The post ChiefAIOfficer Newsletter: Meta’s $200mn salary 👀; Microsoft’s AI savings is $500mn appeared first on nextbigwhat.

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