Intercom, Inc.

JANUARY 11, 2019

When we think of our dream career, and by extension our dream life, we rarely picture jumping into the unknown to attain it. We seldom imagine replacing the comfortable life we already have with an entirely new, unfamiliar environment. That is even more true when you have a family to think about, too. And yet, just last year, that’s exactly what I found myself doing, moving my family and embarking on a new chapter of life with Intercom in Dublin.

Framework 151

Framework Presentation Vision Positioning 151

Mind the Product

JANUARY 11, 2019

In this #mtpcon London talk, Sally Foote of Photobox had us consider that most product managers don’t work on greenfield products that allow them to design minimum viable services. The majority work with services and technologies that they didn’t design and which on the surface don’t meet their own or their user needs. She says it is possible to create quality products in this situation – but it means thinking differently from a West Coast startup.

User Testing 132

User Testing Product Research Startups Branding 132

Modus Create

JANUARY 11, 2019

The Screenplay Test Design Pattern, also known as the Flow Pattern, has been around since 2007 and is brilliantly described by Antony Marcano, Andy Palmer, Jan Molak and John Ferguson Smart in their article Page Objects Refactored: SOLID Steps to the Screenplay/Journey Pattern. They have an excellent explanation about the concept of this pattern and what common problems it intends to address.

User Testing 69

User Testing Testing Customer Experience Definition 69

ProductCraft

JANUARY 11, 2019

Somehow — we’re not entirely sure how — it got to be 2019. And we are waking from a holiday slumber with some fresh picks from the abundant tree of product wisdom. It’s Trend Time The beginning of the year is filled with recaps, trend reports, and our personal favorite: the forecast report. One that. The post This Week in Product – Jan. 11, 2019 appeared first on ProductCraft by Pendo.

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Data Visualization

AB Tasty

JANUARY 11, 2019

Dr. Robert B. Cialdini first talked about the principles of persuasion, or what he called the “universals that guide human. Read more. This article was originally posted on AB Tasty as Using The Principles of Persuasion to Influence Decision-Making.

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