Wed.Jan 12, 2022

How Mobile Customer Loyalty Programs Increase Customer Retention and Drive Revenue (with Examples)


It’s common knowledge in the retail world that mobile customer loyalty and reward programs work wonders to keep customers coming back time and time again. If you look at almost any major retailer, you’ll find a reward or loyalty program tied to their growth strategy.

Slack: A Product Led Growth Strategy Case

The Product Coalition

Before solving the case, let’s first understand the fundamentals of product-led growth, something that is not complete without mentioning a few best-of-breed products. Grammarly, DropBox, Slack, Zoom are synonyms of product lead growth.


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Customer Success Metrics in SaaS: The Ultimate Guide For Driving Growth


Are you tracking customer success metrics for your SaaS? Customer success is key to sustaining your company’s revenue by creating customer lifetime value (LTV). Your customer success efforts should align your business objectives to their specific needs.

Product Manager Guide for Launching an API Offering Fast

The Product Coalition

With the shift to product offerings being extensible to partners, an API as part of your overall product offering is critical to user acquisition growth and embedding within other platforms. But, as your backlog grows every day, how can you launch your API with the least amount of lift and drama?—?while

The Convergence of Product Analytics & Customer Outcomes During Uncertain Times

Speaker: John Mansour - University President Product Management University

In this webinar, we’ll discuss a true outside-in approach for becoming product-led and how it can help you drive growth, even in uncertain economic times.

Complete Guide—Technical Program Manager Interview Questions & Answers

PMLesson's Ace the PM Interview

Have you been intrigued by the position of Technical Program Manager? Between the unique, stimulating job descriptions and the lucrative salaries that come alongside them, we wouldn't blame you for wanting to jump into the role! Nevertheless, the TPM interview feels daunting for many.

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More Trending

Is Your Backlog Too Big? A New Technique for Prioritization


How many items are in your product backlog? A favorite tactic for product managers dealing with stakeholder suggestions is to tell them they ‘will put it in the backlog.’ Unfortunately, many backlog items will languish in the backlog for months or even years before being prioritized for a Sprint.

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15 Proven Product Survey Questions to Get the Best Insights


If you think you have a really great product, the success metrics shouldn’t lie: product usage up, churn down, more happy customers, increased MRR. Sounds easy on paper (or desktop), right? If you struggle knowing how great your product is, maybe product survey questions (and this article) can help.

Benn Stancil, founder of Mode, on how data science can help us make better decisions

Inside Intercom

Or rather, it should be. That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it.

Building a Research Practice at User Interviews: The First 90 Days


Our VP of UXR shares her approach to research ops, enablement, and strategic projects in her first 90 days

7 Winning Lead Generation Strategies to Drive Growth

As B2B companies pivot to keep pace with a quickly changing marketplace, a data-centric approach to lead generation can be the difference between remaining competitive or being left behind. Get real-world examples and inspiration from leading B2B businesses in this whitepaper.

Moving fast and building smart: The value of quick customer feedback

Inside Intercom

At Intercom we obsess about our customers’ success. We also prioritize moving fast , making quick, effective decisions, and maintaining momentum. Collecting customer feedback is crucial to making smart product decisions, but it can be time-consuming for both our team and our customers.

The Systemic Under-Rating of Rest, Silence and Hobbies

dscout People Nerds

[dscout x HmntyCntrd] How to cultivate a self-care regimen in a society that de-values our well-being


ONE THING on Product Leadership

Product Culture

How do you learn to be a leader? Product is the sort of leadership role that can pull the right team together and get them moving in the right direction. But how do you get those skills? Is it mentorship? Making tons of mistakes? Reading brilliant books ? A Product Culture Manifesto ?