Wed.Jan 12, 2022

How Mobile Customer Loyalty Programs Increase Customer Retention and Drive Revenue (with Examples)

Apptentive

It’s common knowledge in the retail world that mobile customer loyalty and reward programs work wonders to keep customers coming back time and time again. If you look at almost any major retailer, you’ll find a reward or loyalty program tied to their growth strategy.

Slack: A Product Led Growth Strategy Case

The Product Coalition

Before solving the case, let’s first understand the fundamentals of product-led growth, something that is not complete without mentioning a few best-of-breed products. Grammarly, DropBox, Slack, Zoom are synonyms of product lead growth.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Customer Success Metrics in SaaS: The Ultimate Guide For Driving Growth

Userpilot

Are you tracking customer success metrics for your SaaS? Customer success is key to sustaining your company’s revenue by creating customer lifetime value (LTV). Your customer success efforts should align your business objectives to their specific needs.

Product Manager Guide for Launching an API Offering Fast

The Product Coalition

With the shift to product offerings being extensible to partners, an API as part of your overall product offering is critical to user acquisition growth and embedding within other platforms. But, as your backlog grows every day, how can you launch your API with the least amount of lift and drama?—?while

The Complete R&D Funding Guide: How to Get the Funding You Need!

Speaker: Kevin Goldsmith, Chief Technology Officer at Anaconda | Peyman Pouryekta, CEO and Technology Advisor | Bob Webber, VP Product Flow Optimization, Construx

In this interactive panel discussion, we will address common pitfalls of investments for CTOs and VPs of Engineering and will teach you how to manage your investments with confidence and properly allocate resources across business priorities.

Complete Guide—Technical Program Manager Interview Questions & Answers

PMLesson's Ace the PM Interview

Have you been intrigued by the position of Technical Program Manager? Between the unique, stimulating job descriptions and the lucrative salaries that come alongside them, we wouldn't blame you for wanting to jump into the role! Nevertheless, the TPM interview feels daunting for many.

More Trending

Chief Product Officer: Their Superpowers and Role in SaaS Growth!

Usersnap

Ever wonder what a chief product officer is up to? Maybe you want to become one yourself one day! Well, the CPO position has certainly grown and evolved over time. In short, the CPO oversees all aspects of a product’s vision, design, and development.

Is Your Backlog Too Big? A New Technique for Prioritization

DevelopmentCorporate

How many items are in your product backlog? A favorite tactic for product managers dealing with stakeholder suggestions is to tell them they ‘will put it in the backlog.’ Unfortunately, many backlog items will languish in the backlog for months or even years before being prioritized for a Sprint.

B2B 52

15 Proven Product Survey Questions to Get the Best Insights

Usersnap

If you think you have a really great product, the success metrics shouldn’t lie: product usage up, churn down, more happy customers, increased MRR. Sounds easy on paper (or desktop), right? If you struggle knowing how great your product is, maybe product survey questions (and this article) can help.

Building a Research Practice at User Interviews: The First 90 Days

UserInterviews

Our VP of UXR shares her approach to research ops, enablement, and strategic projects in her first 90 days

60

Optimize the Performance of Your Serverless Functions

Run mission-critical applications on serverless without sacrificing visibility.

Benn Stancil, founder of Mode, on how data science can help us make better decisions

Inside Intercom

Or rather, it should be. That stereotypical image of a room teeming with monitors and elaborate dashboards where all the decisions are made isn’t real, and it’s high time we move away from it.

The Systemic Under-Rating of Rest, Silence and Hobbies

dscout People Nerds

[dscout x HmntyCntrd] How to cultivate a self-care regimen in a society that de-values our well-being

52

Moving fast and building smart: The value of quick customer feedback

Inside Intercom

At Intercom we obsess about our customers’ success. We also prioritize moving fast , making quick, effective decisions, and maintaining momentum. Collecting customer feedback is crucial to making smart product decisions, but it can be time-consuming for both our team and our customers.