Sat.Oct 15, 2022

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Customer Feedback Collection Methods and Best Practices for SaaS

Userpilot

Customer feedback collection is the lifeblood of any successful SaaS company. Understanding how users feel about your brand , finding areas for improvement, and implementing the necessary changes to meet customer expectations are what give you a competitive advantage. Let’s explore some customer feedback collection methods and best practices for scaling up your efforts.

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AI tools to assist your design and development workflow

Michael J. Fordham

Speed up your design and development workflow with AI tools which are already available Continue reading on UX Collective ».

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15 B2B Customer Experience Best Practices For Driving Sustainable Business Growth

Userpilot

Want to improve your SaaS retention rates and looking for B2B customer experience best practices to get started with? Look no further! In this article, we’ll cover: The essential components of the B2B customer experience. Why customer experience is an essential ingredient for retention and revenue. How to track customer experience metrics. 15 B2B customer experience best practices that drive business growth.

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Storyboards: What They Are, Why We Use Them, and How to Create Them

The Product Coalition

Storyboards on Unsplash by dix sept Storyboards are collections of cells that comprise an image showing us a story. These storyboards are most common in media & film production but now it’s our time to implement Storyboards in our daily life as PMs. Creating Storyboards will make product developers think step-by-step, and we won’t be able to skip some steps?

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m