Mind the Product
SEPTEMBER 3, 2020
The customer is always right – right? This adage – one that many of us grew up with – is a guiding principle of product development. If we can just listen to the customer – if we just give them what we want, our path to product success can’t be too far off. Isn’t that [.]. Read More. The post Beware the Tyranny of Customer Feedback appeared first on Mind the Product.
Alchemer Mobile
SEPTEMBER 3, 2020
We won’t waste your time by belaboring the point that COVID-19 has dramatically impacted almost every industry in the world. We’ve been in this global crisis for long enough that most enterprises have gained enough of an understanding of what’s going on so they can stop treading water and start swimming toward the future. According to a report by Statista , this is how various industries have been impacted by the pandemic.
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Intercom, Inc.
SEPTEMBER 3, 2020
At Intercom we believe great things can happen when you have a conversation. Which is why customer feedback is a big deal to all of our teams – it’s really integral to what we do and how we build. So If you’ve ever asked yourself – how does my feedback add up to the features and updates that we build? Then this podcast has the answers.
Johanna Rothman
SEPTEMBER 3, 2020
I have finally opened my first writing workshop, Writing Workshop 1: Free Your Inner Writer again. It took me a while to figure out how to organize the workshop so everyone (including me) could succeed. I'm planning to offer the workshop once a quarter. See Q4 2020 Writing Workshop 1 for more details. This workshop is for you if: You want to make writing easier for you.
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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.
UserInterviews
SEPTEMBER 3, 2020
In need of a little boost? We’ve assembled our favorite quotes for UXR advice, inspiration, stakeholder persuasion, and more.
Product Management Today brings together the best content for product management professionals from the widest variety of industry thought leaders.
UserInterviews
SEPTEMBER 3, 2020
There’s no secret formula to avoid no-shows in research completely, but you can reduce them. Here are 16 ways to help your participants show up to the session.
Dear Strategy
SEPTEMBER 3, 2020
On this episode of Dear Strategy, we analyze the practice of companies offering introductory pricing and we talk about what happens when those introductory pricing periods end. Companies have been doing this for ages, but there’s a right way to do it, and (at least from a customer’s perspective) a far less right way to do it. We’ll talk about some of the pros and cons of each.
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