Wed.Oct 03, 2018

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Stop Sales Discount Authority!

Pragmatic Marketing

Earlier this week I had the privilege of interviewing Mark Hunter ( TheSalesHunter.com ) for an upcoming Pragmatic Live podcast. I’ve been reading Mark’s blogs and books for a long time. He’s a sales trainer who really gets pricing. In our interview, Mark said something I hadn’t heard him or any other sales leader say before. “Don’t give any discount authority to sales.

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Product Love Podcast: Jim Semick, Founder and Chief Strategist at Product Plan

ProductCraft

Bootstrapping a company is probably every startup geek’s favorite rendition of a Cinderella story. We always pull for the underdog, the story where someone makes it purely due to their efforts and determination. Jim Semick is no stranger to this tale. After all, he’s accomplished the bootstrapping dream with ProductPlan. This week on Product Love, The post Product Love Podcast: Jim Semick, Founder and Chief Strategist at Product Plan appeared first on ProductCraft by Pendo.

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Shaun Clowes of Metromile on Delivering Real Value to Users

Amplitude

Shaun Clowes is no stranger to disruption. As former Head of Growth at Atlassian, he saw the company go from being one of many in the B2B solutions space to becoming a highly-differentiated multi-billion dollar business, and helped develop and grow products such as Jira and Confluence. Now he’s applying his expertise at Metromile as Chief Product Officer, introducing the insurance industry to a truly user-centric business model that’s set to shake up the incumbents.

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Improve Your Participant Response Rate with Better Research Invites

UserInterviews

Why should participants want to come to your part, er, research session? A great invitation means a high response rate that gets you quality participants quickly.

71
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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Defining the Manager’s Role for a Product Approach, Part 3

Johanna Rothman

This series is about how you might move to a product-based organization. Part 1 was about how when we organize by function, the recognition and rewards might prevent a successful agile transformation. Part 2 was about one possibility for moving to a product-based organization. Before we get to who moves where, we need to consider the manager roles.

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How to Compensate Your Customer Success Managers

Gainsight

This blog post is based on questions and answers showcased in our webinar, How to Budget for Customer Success: 2019. Does a straw have one hole or two? Why doesn’t Tarzan have a beard? How do I compensate my CSMs? It’s questions like these that keep the world up at night. While the two former questions might forever be shrouded in mystery, we are able to provide some clarity on the latter.

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Feature Release: User Segments

Indicative

We’re excited to announce our newest tool, User Segments! If you’ve ever identified an interesting group of users and wanted to save them for additional analysis, this is the feature you’ve been waiting for. What’s New. User Segments: You are now able to define, save, and easily use custom user segments as filters to dig even deeper into your customers’ journeys.

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Improve Your Participant Response Rate with Better Research Invites

UserInterviews

Why should participants want to come to your part, er, research session? A great invitation means a high response rate that gets you quality participants quickly.

40
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Why Commitment Culture Wins by Damian Hughes

Mind the Product

In this ProductTank Manchester talk, Damian Hughes proposes that we should strive to create “commitment cultures”, as this kind of culture more often wins than other forms of culture. Damian roots the talk, and his book , on taking the lessons from a high-performing sports team – FC Barcelona – and applying them to business. The types of culture within organisations can often be a lottery.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

article thumbnail

Improve Your Participant Response Rate with Better Research Invites

UserInterviews

Why should participants want to come to your part, er, research session? A great invitation means a high response rate that gets you quality participants quickly.

40