Gainsight

JANUARY 4, 2023

Every year Gainsight loves to give our customers and community a roundup of our best resources, including events, webinars, articles, ebooks, and more. As the thought leader in the field of Customer Success (CS), we want you to have all the information and insights you need to stay current and take your CS practice to new heights. Despite the ups and downs of the economy, Customer Success continues to emerge as a clear priority because of its ability to drive efficient, durable growth.

Customer Experience 52

Customer Experience Customer Feedback Data Visualization Reporting Tools 52

Alchemer Mobile

JANUARY 4, 2023

By David Roberts, Alchemer CEO. Today we announce Alchemer’s acquisition of Apptentive to customers and employees. It’s an exciting time for us and for our industry. Our industry is incredibly important and yet not well defined. People call it customer experience (CX), employee experience (EX), voice of the customer (VoC), feedback management (EFM), survey software (SS), or experience management (XM).

Feedback Software 130

Feedback Software User Testing Customer Experience Customer Feedback 130

Mixpanel

JANUARY 4, 2023

Customer Focus is one of our core cultural values at Mixpanel. We respect our customers’ time and strive to make buying software as seamless and frictionless as subscribing to your favorite music streaming service. That’s why we’ve made all of Mixpanel’s plans available for purchase online with our pricing clearly listed on our website. This removes the friction of customers having to schedule a call with a sales rep, negotiating on price, and the many other steps that completing a B2B software

Analytic Tools 133

Analytic Tools Research Software Feedback Software B2B 133

First Round Review

JANUARY 4, 2023

The best company-building advice is timeless, with a focus on the fundamentals. We rounded up 30 essential insights for startups to lean on in the coming year, no matter the climate.

Startups 112

Startups 112

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Data Visualization

Emerge Insights

JANUARY 4, 2023

Are you looking for the best books to read to become a successful digital product leader? Whether you’re a newbie in the field or a seasoned veteran, these top five books will help you master the art of digital product leadership. From exploring the nuances of product management to developing the perfect product strategy, these […]. The post The Best Books for Digital Product Leaders appeared first on EMERGE | Digital Product Agency.

Books 52

Books Leadership Product Strategy Strategy 52

Product Culture

JANUARY 4, 2023

My friends, let’s make 2023 the year of impact. We all work hard (often too hard). We all deliver a lot to customers and stakeholders. I know I sometimes forget to step back and examine which things are making an impact, and which things — even if they seemed like good ideas — don’t measure up in terms of ROI. Subscribe to my weekly Nano-letter: Sign Up.

Naming 52

Naming User Testing Books Roadmap 52

dscout People Nerds

JANUARY 4, 2023

You don’t always need to have experience in a particular industry before pivoting into it. Here are some notes from someone who’s been there.

UX 52

UX 52

airfocus

JANUARY 4, 2023

Product roadmap software makes building — and following — awesome, effective roadmaps a breeze. Here's a list of 5 product roadmap software in 2023.

Roadmap 40

Roadmap 40

Product Talk

JANUARY 4, 2023

Happy New Year! For the past several years, I’ve published a state of the business report as my initial blog post of the year. And this year will be no different. In this post, I’ll reflect on the past year and look at the year ahead. Let’s dive in. Reflecting on 2022: Measuring the Impact of Our Course Business. Switching to a course-first business has had a major impact on the number of people we can reach.

Product Research 162

Product Research Software Review Travel Books 162

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

Finance

Gocious Blog

JANUARY 4, 2023

Communication is essential in all aspects of the manufacturing business, from communicating with buyers, negotiating with suppliers, and leading your internal product teams. Irish playwright, Bernard Shaw, said: "The single biggest problem in communication is the illusion that it has taken place." His point is highly relevant when it comes to managing your product roadmaps and your teams.

Roadmap 73

Roadmap Management Management 73

Alchemer Mobile

JANUARY 4, 2023

Acquisition expands Alchemer’s ability to help brands close the loop with their customers. LOUISVILLE, Colo. – January 4, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – announced today the acquisition of Apptentive, the industry leader in mobile feedback technology. This acquisition provides Alchemer customers with a more in-depth method of collecting feedback from mobile customers and gives Apptentive customers access to survey and workflow funct

Feedback Software 130

Feedback Software Research Software User Testing Customer Feedback 130