Tue.Dec 04, 2018

In Defense of Small Data


“How many people used our new feature last quarter?” That’s a nice and easy question. Run some analytics, and you can have a satisfyingly neat answer. Why did users abandon our product after using this feature last quarter?” Here, you’re getting into muddy waters.


Technical Debt and Product Success

Roman Pichler

Why Technical Debt Matters for Product People. As the person in charge of the product, you may not be terribly concerned about how clean and well-structured the code is.

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Why We Fail: What I Learned From 5 Years with Friends, Netflix’s Social Strategy

Mind the Product

Netflix’s Friends (Born 2004, died 2010). I write a lot about product strategy, and use Netflix as an example so that others can learn from the company’s success and failure.

How to Get More Product Management From Your Product Managers

Proficientz – Product Management University

If you’ve ever wondered why some athletes are great with one team but not so great with another, the difference is usually in their supporting cast. The same philosophy applies to the product management function.

Why Conversational AI Is Key to Customer Service in the Customer Experience Era

In today’s hyper-competitive market, every business must become a customer experience-first business. Customer satisfaction has become more important than price or any individual feature. Read the new Tractica whitepaper to learn how important conversational AI is to your CX strategy.

Making Sense of Planning in an Agile World


“But we’re agile. We don’t plan.” ” If you’ve ever worked with an agile team, chances are you’ve heard this excuse. However, even agile teams need a disciplined approach to planning.

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More Trending

How to Prepare Your eCommerce Store to Boost Your Holiday Sales

AB Tasty

The holiday season is just around the corner. Prepare for the holiday rush to ensure that you have a bountiful sales season with these eCommerce tips. This article was originally posted on AB Tasty as How to Prepare Your eCommerce Store to Boost Your Holiday Sales. Conversion Optimization E-commerc

Full Transcript: Rohini Pandhi on the Product Love Podcast


As a techie in Silicon Valley, you might often hear the line: “Fail fast, and break things.” It’s a common saying that illustrates the tech capital’s hungry lifestyle of “rise and grind,” but Square’s Rohini Pandhi thinks that saying could be decoupled a bit.

What we shipped: 5 new features to help build a differentiated customer experience

Inside Intercom

At Intercom we think a lot about what it means to deliver a differentiated customer experience. We know companies are using our suite of products across the entire lifecycle to engage website visitors, onboard new users, upsell trial users and support existing customers.

Reducing Legal Exposure in Software License Auditing, a Data-Driven Approach


Over the years, the software vendors conducting the most licensing audits haven’t changed much, according to the most recent survey by the International Business Software Managers Association (IBSMA). Microsoft, Adobe and IBM still top that list.

The Ultimate Embedded Analytics Guide

In today’s ambitious business environment, many companies are taking an embedded analytics approach to capitalizing on the value of their information. Learn all about embedded analytics in this guide by Sisense, including a general overview of embedded analytics, the different approaches to embedding BI and analytics, and the benefits and challenges of the most popular BI solution technologies.

Analyst to Product Manager—Emma Yee, Senior Data PM at GoodRx

PMLesson's Ace the PM Interview

Emma Yee is a current Senior Data Product Manager at GoodRx , after starting her career as an analyst for five years. In this Path to PM blog post, Emma and I discuss breaking into product management as an analyst, and the importance of saying "no" as a PM. How did you break into product management? I had been an analyst for five years and was looking for the next step in my career.

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How we leverage UserTesting: Product edition, part 1 Q&A with Brian Tran


Recently, we launched a five-part webinar series to help showcase the many creative ways UserTesting can be used across organizations. In the series, we’ll delve into how our teams in Design, Research, Product Management, and Marketing rely on the UserTesting … The post How we leverage UserTesting: Product edition, part 1 Q&A with Brian Tran appeared first on UserTesting Blog. Product Research