ProductCraft

AUGUST 16, 2019

Everyone loves a good metric. As product managers, we probably proudly proclaim that we are getting better at making decisions based on data rather than gut instinct. How everyone gathers, visualizes, and uses information — in product management and beyond — has certainly changed for the better over the years. In the past, we were. Read more » The post Not All Metrics Have to Be Actionable (Gasp!

Data Visualization 76

Data Visualization Information Product Management Product Manager 76

Mind the Product

AUGUST 16, 2019

At #mtpcon San Francisco, Brandon Chu, VP of Product at Shopify, provides some insight into what he considers the most interesting challenge in his career: managing platforms. In this talk he shares what platforms can mean for our product strategies, and what his team learned as they discovered how to build a platform at Shopify. What are Platforms?

Data Visualization 159

Data Visualization Customer Experience Management Management 159

ProductBoard

AUGUST 16, 2019

French poet, Antoine de Saint-Exupéry, once said, “If you want to build a ship, don’t drum up the men to gather wood, divide the work, and give orders. Instead, teach them to yearn for the vast and endless sea.” You may interpret this in a way that’s directly meaningful to you. But I think at its core is the idea that leadership and alignment come from creating a vision, setting a course.

Product Management 76

Product Management Product Manager Management Management 76

Mind the Product

AUGUST 16, 2019

While most product people can agree on the attributes of an effective goal, turning them into tangible results is a different story. Goals quickly lose their effectiveness when product teams are not able to link them to the actions of their daily work. However, before you join in the OKR hype, it makes sense to take a couple of steps back. In this MTP Engage Hamburg talk, I use the learning journey of the (fictional) start-up Analytico to walk through the stages of getting started and scaling ob

Product Management 110

Product Management Product Manager Management Management 110

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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

Data Visualization

UserTesting

AUGUST 16, 2019

Do you care about your customers? Are you motivated by the challenge of constantly creating better experiences for them? Customer-obsessed innovators, thought leaders, and practitioners will share their insights at UserTesting’s multi-city customer conference, The Human Insight Summit (THiS) in … The post 6 reasons why you need to attend <br>THiS: The Human Insight Summit appeared first on UserTesting Blog.

Customer Feedback 20

Customer Feedback Customer Experience Blog User Testing 20

CardBoard

AUGUST 16, 2019

A user journey (or sometimes customer journey) is a series of steps your users go through to accomplish a task in your product/service. Several paths exist where your users will traverse through your app. Going through your user’s journey is an important exercise that really puts you in their shoes. It can uncover holes in your design, frustrating experiences and less than ideal workflows.

Customer Experience 8

Customer Experience Naming 8