Modus Create

SEPTEMBER 30, 2020

Automated tests can help to speed up delivery, reduce errors, and save testing engineers time to run comprehensive and complex tests. However, before automating all test cases, it is necessary to make a rigorous assessment of what can be automated, when, how, and what cost and effort is required to achieve the goal. In this article, we will discuss and clarify what testers need to consider when they are choosing what should be automated or not.

User Testing 98

User Testing Software Review Product Research Testing 98

Mind the Product

SEPTEMBER 30, 2020

In their new book, Build What Matters (£26.99), Rajesh Nerlikar and Ben Foster introduce you to their methodology for becoming a product-driven company. Through their tested strategies, stories of personal success, and case studies from their product advisory clients at Prodify, you’ll learn how Vision-Led Product Management helps you achieve company objectives by meeting both [.].

Vision 193

Vision Books Product Research Testing 193

UserInterviews

SEPTEMBER 30, 2020

How to decide if management is the right next step, set yourself up for success, and who can help you get there.

Management 134

Management Management UX 134

Mind the Product

SEPTEMBER 30, 2020

Before we move into the final quarter of the year (yes, that’s right, the first three happened) we recap on the membership content released this September. In it, we covered leadership mistakes, strategic thinking, discovery, stakeholder management, burnout and more. If you’re not yet a Mind the product member but want to access the content [.].

Product Research 97

Product Research Leadership Management Management 97

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Product Management

TryMyUI

SEPTEMBER 30, 2020

The best UX of your life depends on understanding how to navigate the results of your remote usability test. This guide explains how your test results are presented and categorized on TryMyUI’s platform. The post How to navigate your first remote usability test results on TryMyUI appeared first on TryMyUI Blog.

Testing 84

Testing UX Research Software Presentation 84

Dear Strategy

SEPTEMBER 30, 2020

On this episode of Dear Strategy, we analyze the practice of charging as much for the ink jet cartridges as for the printer itself. It’s called “captive pricing” and, just as the name implies it’s a strategy that’s not exactly designed with the customer in mind! We’ll talk about why this model exists and whether it’s actually a good strategy for companies to take over the long-term.

Strategy 52

Strategy User Friction Naming Workshop 52

ProductBoard

SEPTEMBER 30, 2020

At productboard, we’re on the lookout for talented designers to join our fast-growing team. But in addition to the prerequisite ‘hard’ skills and technical ability, what are the key qualities we’re looking for? 1. A yogi’s comfort zone We look for people who have spent time outside their comfort zones and who enjoy stretching themselves to learn new things.

Product Management 52

Product Management Product Manager Management Management 52

Intercom, Inc.

SEPTEMBER 30, 2020

Ian MacLean is the Global Head of Customer Care at Aircall , the cloud-based phone system for modern business. With a mission to bring value to voice, Ian’s team of customer care specialists focus on building strong, lasting relationships with their customers, going far beyond just offering a plug-in phone system. This is the first in a recurring series of articles looking at how modern support leaders are navigating the support landscape as it continues to evolve.

Customer Experience 211

Customer Experience User Testing Data Visualization Reference 211