Thu.Dec 22, 2022

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How to find the right product management role for you

Mind the Product

In this guest post, Garima Dhingra, Group Product Manager at Google helps us understand different categories of product manager roles that exist in tech and how to evaluate which one to pursue. [.] Read more » The post How to find the right product management role for you appeared first on Mind the Product.

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Intercom recognized with 101 badges and awards in G2’s Winter Reports 2023

Intercom, Inc.

We are delighted to announce that Intercom has once again been recognized as among the best solutions in a number of Customer Service categories in the newly released G2 Winter Reports 2023. This season, we were rewarded a whopping 101 badges and awards, a recognition of Intercom’s position as a leader in the field of Customer Service. #Humblebrags.

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Product vs. Policy

svpg

Most people today know that when we refer to “product” we mean that in a very holistic sense. It’s not just the code. It’s not just the user interface. It’s not just the app. It is meant to reflect the full customer experience. Online and offline. Customer facing and customer enabling. That said, I don’t. The post Product vs. Policy appeared first on Silicon Valley Product Group.

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Product Alternatives: Stay Ahead of the Competition

The Product Coalition

“Today’s consumers are no longer just comparing experiences across competitors, but against the best experience they have ever had.” (Jeff… Continue reading on Product Coalition ».

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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User Onboarding Metrics to Track Onboarding Success in SaaS

Userpilot

There’s a saying that in the modern world, ‘data is the new oil’ For any savvy product manager, onboarding metrics are some of the most valuable data you can get your hands on. In this article, we’re going to cover the key types of onboarding metrics to help you understand, build and refine an effective onboarding flow for your customers.

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Effective Strategies to Predict Churn in SaaS

Userpilot

What would your retention game be like if you could predict churn before it happens? Your company will never remain the same for sure. You’ll identify and address pain points quickly, leading to increased user satisfaction. And that comes with many other benefits—free word of mouth, account expansions, increased revenue, etc. This article dives deep into churn prediction for SaaS, showing you the strategies that work and how to implement them.

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The Best UX Research Content of 2022

UserInterviews

A recap of our most popular UX research articles, podcasts, webinars, and reports published in the past year.

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What’s new from Productboard in 2022

ProductBoard

In 2022, Productboard shipped over 25 substantial new capabilities (and even more enhancements!) — many inspired by your feedback. We started the year with a special focus on delighting customer-centric product makers, while also working to address the needs of product leaders. As the year progressed, a challenging economic climate prompted us to double down on helping product organizations cut.

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How Leveraging Brand Evangelists Can Supercharge Your Beta Test

Centercode

By including brand evangelists in your beta tests, you’re boosting the impact of your projects while strengthening the bonds with your community. But what is a brand evangelist? And how can you recruit them into your tests?

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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How Product Managers Use Product Ideation to Build Better Products

Userpilot

What’s product ideation? How to implement it in your SaaS? If you’re after the answers to the questions, you’re in the right place! In the article, we look at the stages of the product ideation process and popular ideation techniques a product manager can apply. We also explore different ways of collecting user feedback to inform the process. Are you ready to dive in?

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4 Reasons to Include Installers in Your User Tests

Centercode

Customer Validation (CV) doesn’t always begin and end with customers. While they may not be your target market in the conventional sense, installers play a key role in the retention and satisfaction rates for smart home products as less tech-savvy audiences bring more sophisticated gadgets into their living spaces.

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Saas Startups: An Upward Trend Booming in The Future

The Product Coalition

The reasons why Saas startups are recently making a huge wave to become the next trillion-dollar industry. Explore the upward trends to know more. Over the past years, investment in SaaS startups has been increasing steadily. Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability.

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8 Key Characteristics to Look for When Recruiting Beta Testers

Centercode

Great beta testers have a combination of personal characteristics and skills that make them effective at testing and providing valuable feedback on a product.

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Building Brand Evangelism Through User Testing

Centercode

In this episode of the Delta Huddle podcast, we discuss the importance of building brand evangelism within your user testing programs.

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The 3 Elements of Recruiting Testers

Centercode

Getting users into your beta test is often one of the first big challenges of preparing to run your beta test.