Gocious Blog

MAY 25, 2023

Complex product management is a risky business. When things go well, you may hit a home run by identifying a product that solves a customer problem, delights the customer, and has a significant impact on the market. These products may be on a trajectory of high growth and high market share and are considered 'stars.' Conversely, when things go wrong, you may end up with a 'dog,' which is characterized by low growth and low market share.

Product Management 72

Product Management Product Manager Management Management 72

Mind the Product

MAY 25, 2023

Customer success and support are an imperative part of the overall user experience of a product. In this post, Rob Armstrong explains how product and customer teams can work together to create an effective product strategy. Read more » The post Why customer support is a vital part of brand promise appeared first on Mind the Product.

Branding 153

Branding User Experience Product Strategy Strategy 153

Userpilot

MAY 25, 2023

How can you translate a survey into a language that your users prefer? That’s exactly the question our guide tackles. It also looks at the most common challenges that you can come across, goes into detail about two approaches to survey translation (human and automatic), and shares a few translation best practices. Finally, it shows how you can translate your surveys easily and automatically with Userpilot to collect user sentiment data.

Customer Satisfaction 97

Customer Satisfaction Demo UX Marketing 97

Mind the Product

MAY 25, 2023

How does Canva incorporate AI-powered features into its PLG strategy? What’s effective? What needs work? In Pendo’s PLG Teardown web series, the panel of experts take a deep dive into the design platform's strategy. Read on to find out what we learned. Read more » The post How Canva uses AI-powered features to drive PLG appeared first on Mind the Product.

Strategy 137

Strategy 137

Advertiser: Data Robot

As enterprises evolve their AI from pilot programs to an integral part of their tech strategy, the scope of AI expands from core data science teams to business, software development, enterprise architecture, and IT ops teams. Enterprises need a platform that can make broader AI teams more productive, implementing more complex use cases and harnessing the fast pace of new AI technologies.

Enterprise

Userpilot

MAY 25, 2023

We talk about nonresponse bias when your survey results are skewed because not all users respond. To learn more about this, read this article as it explores: The concept of nonresponse bias Why it’s bad for your product Its most common causes Proven ways to reduce nonresponse bias Let’s get right to it. TL;DR Nonresponse bias occurs when a part of the survey audience doesn’t participate, which leads to distorted results.

Testing 97

Testing UX Demo Customer Satisfaction 97

AB Tasty

MAY 25, 2023

As companies start out their experimentation journey, they may find themselves experimenting with small changes on their website such as the design of a CTA and other small changes to explore how they perform and their impact on key KPIs such as conversion rate and transaction.

Testing 52

Testing 52

UserInterviews

MAY 25, 2023

What’s the designer’s role in UX research? Learn designer-tailored tips for collaborating with UXR teams and conducting your own studies.

UX 59

UX 59

UserInterviews

MAY 25, 2023

Learn how product managers plan, conduct, and analyze UX research, plus strategies on how to collaborate with UXRs.

UX 52

UX Product Manager Product Management Strategy 52