Thu.May 25, 2023

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Top Lessons in Product Management

Gocious Blog

Complex product management is a risky business. When things go well, you may hit a home run by identifying a product that solves a customer problem, delights the customer, and has a significant impact on the market. These products may be on a trajectory of high growth and high market share and are considered 'stars.' Conversely, when things go wrong, you may end up with a 'dog,' which is characterized by low growth and low market share.

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Why customer support is a vital part of brand promise

Mind the Product

Customer success and support are an imperative part of the overall user experience of a product. In this post, Rob Armstrong explains how product and customer teams can work together to create an effective product strategy. Read more » The post Why customer support is a vital part of brand promise appeared first on Mind the Product.

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Survey Translation 101: A Guide for SaaS Companies

Userpilot

How can you translate a survey into a language that your users prefer? That’s exactly the question our guide tackles. It also looks at the most common challenges that you can come across, goes into detail about two approaches to survey translation (human and automatic), and shares a few translation best practices. Finally, it shows how you can translate your surveys easily and automatically with Userpilot to collect user sentiment data.

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How Canva uses AI-powered features to drive PLG

Mind the Product

How does Canva incorporate AI-powered features into its PLG strategy? What’s effective? What needs work? In Pendo’s PLG Teardown web series, the panel of experts take a deep dive into the design platform's strategy. Read on to find out what we learned. Read more » The post How Canva uses AI-powered features to drive PLG appeared first on Mind the Product.

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Less Stress, More Success: Accounting Best Practices & Processes for 2025

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

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The UX Designer’s Guide to User Research

UserInterviews

What’s the designer’s role in UX research? Learn designer-tailored tips for collaborating with UXR teams and conducting your own studies.

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When to Make the Leap from Client- to Server-Side Testing

AB Tasty

As companies start out their experimentation journey, they may find themselves experimenting with small changes on their website such as the design of a CTA and other small changes to explore how they perform and their impact on key KPIs such as conversion rate and transaction.

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The Product Manager’s Guide to UX Research

UserInterviews

Learn how product managers plan, conduct, and analyze UX research, plus strategies on how to collaborate with UXRs.

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Meet the Ampliteer: Nathan Livni

Amplitude

Learn about Amplitude’s Customer Education team in this interview with Nathan Livni, Senior Learning Experience Designer.

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Unlocking better data governance with Anomaly Detection alerts and Event Approval

Mixpanel

With data democratization comes more data tracking, which, if you’re not careful, can result in poor quality. Given that analysis is only as good as the data that feeds it, ensuring data quality and accuracy is crucial for every organization. It’s also hard to accomplish. We’re launching two features, Anomaly Detection and Event Approval, to be used together to enhance data governance within an organization.

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B2B eCommerce, Self-Service Portals, and PIM Trends for 2024

In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.

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Unlocking better data governance with Anomaly Detection alerts and Event Approval

Mixpanel

With data democratization comes more data tracking, which, if you’re not careful, can result in poor quality. Given that analysis is only as good as the data that feeds it, ensuring data quality and accuracy is crucial for every organization. It’s also hard to accomplish. We’re launching two features, Anomaly Detection and Event Approval, to be used together to enhance data governance within an organization.

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Unlocking better data governance with Anomaly Detection alerts and Event Approval

Mixpanel

With data democratization comes more data tracking, which, if you’re not careful, can result in poor quality. Given that analysis is only as good as the data that feeds it, ensuring data quality and accuracy is crucial for every organization. It’s also hard to accomplish. We’re launching two features, Anomaly Detection and Event Approval, to be used together to enhance data governance within an organization.