TSIA
AUGUST 29, 2014
Today, most B2B support knowledge bases are locked behind customer logins. But “The Times They Are A-Changin’ ” It’s time to rethink that decision. In this two-part blog series, I’m going to talk about the ways in which knowledge management is evolving and how your business can adapt.
UserTesting
AUGUST 26, 2014
Looking for an awesome UX blog to read? We’ve compiled a list of some of our favorite blogs in the industry (in no particular order). Feel free to add your own suggestions in the comments area at the bottom of … The post The 18 Blogs Every UX Pro Should Follow appeared first on UserTesting Blog.
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UserTesting
AUGUST 26, 2014
Looking for an awesome UX blog to read? We’ve compiled a list of some of our favorite blogs in the industry (in no particular order). Feel free to add your own suggestions in the comments area at the bottom of … The post The 18 Blogs Every UX Pro Should Follow appeared first on UserTesting Blog.
TSIA
AUGUST 26, 2014
The growing popularity of field service mobility, such as the use of smartphones and tablets while responding to a service call, have had major implications for field services organizations. While increased mobility is one obvious advantage, the rapid development of video conferencing, mobile knowledge management applications, and wearables is rapidly creating an even greater positive impact.
Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager
Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple
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