Userpilot

OCTOBER 16, 2022

Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. Leverage loyalty programs to reward customers for their business. Collect active and passive feedback , act on it, and close the feedback loop.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Usersnap

MARCH 4, 2021

Since then, 54% of everything built from the roadmap was facilitated by that bashful little button. By the end of this article, you’ll be able to: Setup a feature request workflow for your product Take action on the feature requests, and build your roadmap See the tangible impact this workflow could have on your company. Ready to rock?

Feedback Software 105

Feedback Software User Testing Research Software Analytic Tools 105

Amplitude

APRIL 25, 2021

Today we’re launching Amplitude Recommend , a new personalization product that gives all digital companies the power to produce personalized experiences at scale; accelerating your roadmap by years, increasing conversion lift—often by double digits—and reducing the cost by millions. Computations are an advanced form of segmentation.

Analytic Tools 113

Analytic Tools Engineering Feedback Software Data Visualization 113

Usersnap

JULY 27, 2020

You can install the widget on your website or app, or even embed it to a native button and trigger upon click to launch the request form. By empowering your customers to share their feedback whenever they want in your product, you are creating a welcoming and collaborative environment, while also signaling trust to your users.

User Testing 95

User Testing Customer Feedback Feedback Software Embedded Analytics 95

Usersnap

MAY 21, 2019

Usersnap offers a fully customizable and easy to integrate CX and feedback tool , get a free demo and start your free trial today. Create a Feedback Loop. Feedback loops are essential for companies to understand customer pain points. You can also embed this step in your feedback loop.

User Testing 74

User Testing Customer Experience Customer Feedback Product Research 74

Userpilot

MAY 27, 2025

Product managers juggle a lot: customer feedback and customer surveys, behavior analysis, roadmapping, prototyping, documentation, and project management. These product management tools cover everything from analytics to project tracking, ensuring you’re equipped to enhance your product management processes.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Gainsight

APRIL 5, 2022

However, there are tried-and-true ways for product leaders to use analytics to drive multi-product growth. In this article, we examine the biggest issues multi-product companies face and nail down how to use analytics to promote product growth across the organization. How can multi-product companies benefit from analytics?

Analytic Tools 52

Analytic Tools Feedback Software Embedded Analytics Product Research 52

Userpilot

NOVEMBER 29, 2022

Follow up with the customer and inform them that their feedback has been implemented. This is what we call closing the feedback loop. In the hands of customer service personnel, a customer satisfaction survey is a roadmap to creating a customer-focused product. This is what we call closing the feedback loop.

Product Research 98

Product Research Customer Satisfaction User Testing Customer Feedback 98

Userpilot

SEPTEMBER 10, 2022

Best practices when launching UX surveys include using microsurveys to generate contextual feedback, eliminating bias from your survey questions, closing the customer feedback loop , and more. Close the feedback loop by replying to users and making them feel acknowledged.

Customer Feedback 98

Customer Feedback Product Research Feedback Software User Testing 98

Gainsight

NOVEMBER 16, 2021

Fortunately, there is a compass that you can use to direct your plans: analytics. . Analytics lay the foundation for your digital transformation strategy and provide solid footing to launch your plan. A SaaS digital business transformation is underway. How do analytics support your digital transformation strategy?

Analytic Tools 52

Analytic Tools Feedback Software Embedded Analytics Reporting Tools 52

Userpilot

JUNE 10, 2022

Make your product roadmap public so users can add and vote for their preferred ideas. Here’s how to manage product feature requests: gather all feedback from your various channels in one platform. identify which requests you can tackle first using product analytics and segmentation. Public product roadmap.

Feedback Software 52

Feedback Software Analytic Tools Product Research User Testing 52

Gainsight

SEPTEMBER 1, 2021

In fact, 84% of companies that focus on improving their customer experience reported an increase in revenue. For product managers and leaders, that means you have a guiding light to craft a product roadmap and nail down priorities. Construct rock-solid customer feedback loops.

Analytic Tools 52

Analytic Tools Feedback Software Product Research User Testing 52

Userpilot

FEBRUARY 25, 2022

You can ask onboarding survey questions during signup to gain a better insight into your customers, and use their answers to pre-populate the dashboard the users sees for the first time. It’s then simple to prioritize important features on your product roadmap, based on the value they deliver and the needs they address. #8

Feedback Software 98

Feedback Software Product Research User Testing Customer Feedback 98

Mind the Product

DECEMBER 7, 2016

In my role as Head of Product at Comic Relief I currently have one overarching goal: to embed Product as a way of working. Roadmap – the when. At Comic Relief we structure our Roadmaps with: Done, Now, Next, Soon and Later. Feedback loops. A key part to aligning and motivating a team is providing direction.

Product Research 70

Product Research User Testing Development Product Management 70

Userpilot

MARCH 23, 2023

3: Poor customer service or experience with the sales teams can make customers churn. Provide customers with self-service education by creating a knowledge base packed with helpful resources. #4: Include an always-on feedback widget in your knowledge base so customers can report technical issues when they occur. #6:

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

Userpilot

JUNE 10, 2025

Not all updates are self-explanatory. When users need to take action, embed links to helping articles, policy pages, or in-app training. You’ll catch confusion early, close the loop on UX issues, and improve faster. Once you know what’s broken, you can fix it without waiting on a roadmap. The result?

Feedback Software 76

Feedback Software Analytic Tools Customer Experience Embedded Analytics 76