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Exploring Userpilot’s Resource Center Editor: A Walkthrough

Userpilot

Finally, analytics can help you understand how your resource center is performing, which of the content you’ve published is working, and what needs to change. Userpilot has hundreds of positive reviews: it’s a powerful platform available at a range of viable price entry points. There are many metrics to explore.

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7 Methods To Collect Customer Feedback for SaaS [+ Examples]

Userpilot

Perform product analytics to analyze feature usage and identify patterns, use heatmaps to gather user behavior insights, and track session recordings to find friction points. Check review platforms like Product Hunt and G2 to get direct feedback without asking customers. The following is Brand24’s report on keyword mentions.

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Dark Funnel in SaaS: How To Confront Dark Funnel and Make It Work for You?

Userpilot

Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel. Make use of branded conference swag to promote your company at conferences and raise positive awareness. Not all touchpoints can be tracked by analytics.

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Top 4 Customer Analytics Software Solutions for SaaS businesses

Userpilot

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Userpilot 2.

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16 Customer Acquisition Strategies To Increase Conversion Rates

Userpilot

Use gated content for lead generation across the customer acquisition funnel Produce quality content—ebooks, case studies, industry reports, free tools—and gate it. The idea is to share resources free in exchange for lead data (mostly name, email, and basic company info). High ratings build trust and make purchase decisions easy.

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Best Online Engagement Tools For Interacting With Your Customers Across Their Journey

Userpilot

Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. The right in-app engagement software will help you to increase in-app user engagement. Front-facing online engagement tools help bolster your brand identity and positioning.

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Creating Customer Feedback Systems: A Step-By-Step Guide

Userpilot

Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. ’ Calculating the NPS score is complex, so it’s best to use a calculator or let your analytics tool do it for you.