Intercom, Inc.

JUNE 13, 2022

We’ve added three new updates to Surveys: advanced reporting, branching logic, and triggering Surveys via code in your mobile app. Gain deeper insights with advanced reporting for Surveys. Use advanced reporting to unlock deeper insights from your Surveys. Surveys: Now even more insightful and engaging. Satmetrix Systems, Inc.,

Data Visualization 197

Data Visualization Product Research Reporting Tools Feedback Software 197

Mind the Product

MARCH 7, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. This gives added incentive for a user to open the product, and use it for a longer period of time. You need to design, code and test the integration itself.

Reporting Tools 187

Reporting Tools Data Visualization Customer Experience User Testing 187

Intercom, Inc.

JULY 26, 2018

Intercom enables you to have better conversations with your potential customers and the best conversations of all lead to conversions. We’re focused on helping businesses increase the quality of their conversations and thus the quantity of conversions across marketing, sales and support teams. This is just the beginning.

Onboarding KPIs 112

Onboarding KPIs Embedded Analytics Feedback Software Data Visualization 112

Intercom, Inc.

SEPTEMBER 7, 2022

It’s no secret that customer experience is the key differentiator for online customers today. Now, you can educate your customers and drive adoption of specific parts of your app more effectively with Tooltips. Support your customers on an international scale as Resolution Bot now provides answers in 38 languages.

Data Visualization 118

Data Visualization Embedded Analytics Customer Experience Product Research 118

Userpilot

OCTOBER 8, 2021

Sales-based growth meant sending thousands of outbound messages in an attempt to find the key decision-maker, shorten the sales cycle, and close aggressively. Over time, the customer would form a relationship with your company, and that trust would eventually lead to a sale. social media posts, Youtube videos or podcasts.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Product Research 98

Userpilot

AUGUST 15, 2024

PLG relies on the product itself as the primary driver for customer acquisition , conversion, and MRR expansion. It uses the product as a sales tool to increase upgrades and customer lifetime value. Let’s explore some examples of the PLG approach: Offering a freemium version of your product to attract users.

Customer Experience 105

Customer Experience User Testing Data Visualization Analytic Tools 105

Userpilot

SEPTEMBER 27, 2024

Let’s face it: without the right user onboarding tools , you can’t deliver a great onboarding experience for your new users. And without a great onboarding experience, your users don’t activate and churn. What are the best user onboarding tools for SaaS in 2024? User behavior analytics software.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52